up. this morning at 9:00 we opened the door at 10:00, we're putting them in the hallway, out of the hot sun and into the air conditioning with bathroom facilities. we hope to be done by noon. we'll still be set up to get people in and maybe didn't hear about it. but the line is moving fairly quickly. hopefully, you know, your wait won't be more than an hour or two. >> inside, that is the community of rancho -- that's what's left of it. dozens of people waiting to find out if their belongings are still there, if their homes are still standing. not sure what they're going to go back to. they know most of it won't be very good. haunting stories of survival. i spoke to the seven people presumed missing, the family, the rodriguez family, not sure if they wanted to join us on camera. they did speak to us saying they were trapped under rubble and debris. they spoke to cnn. they said thank god they're alive and happy to be alive today. >> thank goodness they are alive. six people lost their lives down there.