that was 2003. gina dejesus disappeared when she was 14. that was 2004. then monday evening the decade-long nightmare ended when amanda berry made an emotional 911 call to police. >> help me. i'm amanda why berry. >> do you need police, fire, or ambulance? >> i need police. >> what's going there? >> i have been missing for ten years, and i'm here. i'm free now. >> okay. what's your address? >> sorry. 2207 seymour? >> looks like you're calling me from 2210. >> huh 1234. >> looks like you're calling me from 2210. >> i can't hear wrush. >> looks like you are calling me from 20210 seymour. >> i'm using the neighbor's phone. >> stay there with the neighbors and talk to police when they get there. >> okay. >> okay. talk to the police when they get there. >> okay. hello? >> yes, talk to the police when they get there. >> okay. are they on their way right now? >> we're going to send them as soon as we get a car open.