mourners are placing flowers, leaving messages of thanks to the queen and condolences to the royal family. want to go to isa soares joining me now from balmoral. it was the queen's beloved home. what are people there telling you as they gather to mourn? >> reporter: hello, don. well, it's a beautiful, sunny day here in balmoral in scotland. as you can see behind me, there's a long line of people waiting to pay tribute and pay their respects, of course, to the late queen. a woman, of course, held in such high esteem in scotland, as indeed all around the world. i'm joined here by one lady, lilian who is in line. i took her out of line. i'm hoping she won't get too mad for losing her spot. lilian, what was your -- why is it so important for you to be here today? >> because she came here so often that she became a part of the scottish history.