up. 14 states plus dc, more than 80% full. four of those states more than 90% full. rhode island, texas, kentucky, and minnesota. >> look back at pictures, you could see it in her eyes that they were just puffy. i was in panic mode. it was just -- it was terrifying. we didn't even think to like go to a hospital that was in network. it was like let's just get to the closest hospital. >> reporter: on top of comforting parents, dr. quayle said she's dealing with staffing shortages accelerated by the pandemic. >> we're bringing in our nurse managers who exclusively are doing administrative tasks, they're now at the bedside taking care of patients. >> this doctor focuses on health care safety and says this should be a warning. >> we all should be alarmed because when nurse/patient ratio