>> gosh, do i love coming out here every day and having the audience just love what we're doing with the animals. how do i make this animal as beautiful as they are, having people walk away loving this animal. and they're touched and moved. and i feel like i made a difference to them. >> i left in january of 2010, a month before dawn passed away. she was, like, a safety guru. i mean, she was always double checking and making sure that everyone was doing the right thing. so i remember she would record every show that she did and she would watch it and critique herself. and she was constantly trying to be better. when i found out it was dawn, i was shocked. that could have been me. i could have been the spotter. what if i was there and i could have saved her? you know, all these things go through your mind.