how do i make this animal as beautiful as they are and have people walk away loving this animal. if they're touched and they're moved, i feel like i've made a difference to them. >> i left in january of 2010, a month before dawn passed away. she was, like, a safety guru. i mean, she was always double-checking and making sure that everyone was doing the right thing. i remember she would record every show that she did and she would watch it and critique herself, and she was constantly trying to be better. when i found out it was dawn, i was shocked. that could have been me. i could have been the spotter. what if i was there and i could have saved her? you know, all these things go through your mind. >> john sillick is the guy who