we'll ask the head of u.s. customs and border protection ahead. handcuffs, shackled, tasered multiple times while in police custody. graphic new video. a man's family demanding answers. plus, he tackled a suicide bomber. he saved countless lives. honestly, above and beyond the call of duty. at this hour, retired army captain receives the nation's highest military honor. at ally bank no branches equals great rates. it's a fact. kind of like mute buttons equal danger. ...that sound good? not being on this phone call sounds good. it's not muted. was that you jason? it was geoffrey! it was jason. it could've been brenda.