give to a loved one if you didn't live on the other side of the world. this facility alone sorts thousands of these boxes a day during the christmas season, just one of hundreds of facilities like it. some 5 to 7 million boxes a year. that's a lot of love. so how many relatives do you think you have in america? >> aurora: in america, oh my gosh. >> analyn: florida. >> aurora: california, albert. >> rubin: my ate, my other sister, is in california. >> analyn: in hong kong, we have at least ten. >> aurora: and then dubai around eight, in qatar. >> anthony: i'm at this christmas gathering today because of one of our producer directors, erik osterholm. it was aurora who raised him. for over 20 years she cared for and loved erik and his sister, looked after his whole family. erik sent me a letter talking about you. i want to read you what he said.