that krystle's gone, ma. i said, where did she go? ma, krystle passed on. and i said, no. no way. i thought she was going to be all right? no, ma, they got the names mixed up, and it was her girlfriend that was in the bed, not krystle. >> the confusion made the grief unbearable. >> we are heartbroken at the death of our daughter krystle marie. >> krystle's mother scarcely able to speak. >> everybody that knew her loved her. she loved her dogs. she had a heart of gold. she was always smiling and friendly. i couldn't ask for a better