>> i heard she was as normal as fo normal can be. >> just normal working class family. >> kate was baptised at this church. she was a brownie in the local scout group and loved being in local plays. such an ordinary childhood for a woman in line to one day be queen. >> i think they were a family that always did things together. they enjoyed nice holidays, they drove nice cars, but it wasn't always the case. they came from pretty modest upbringing, pretty modest start in life. it was really because of carol's desire to improve their position and to build that family business. >> they sold supplies for children's parties and soon spun it into an online internet empire worth millions. >> it was carol who saw that this business really had legs to