say yes, _ out from the national audit office say yes, indeed 130,000 people, most of them _ say yes, indeed 130,000 people, most of them women, female pensioners have been— of them women, female pensioners have been underpaid to an average of about— have been underpaid to an average of about £9,000 per person. so it's a significant — about £9,000 per person. so it's a significant amount of money. and this is— significant amount of money. and this is been down to human error. interestingly, they say the errors are caused — interestingly, they say the errors are caused primarily by cash. even people _ are caused primarily by cash. even people inputting the date don't understand it. people say this is a really— understand it. people say this is a really big — understand it. people say this is a really big problem and absolutely needs— really big problem and absolutely needs to — really big problem and absolutely needs to be addressed. can't have a system _ needs to be addressed. can't have a system where even the people in charge _ system where even the people in charge of— system where even the people in charge of processing don't understand it. and over £1 billion has been — understand it. and over £1 billion has been underpaid. apparently the department for work and pensions are --oin department for work and pensions are going to _ department for work and pensions are going to be _ department for work and pensions are going to be contacting these people who have _ going to be contacting these people who have been affected but it sounds like they— who have been affected but it sounds like they haven't even identified the true — like they haven't even identified the true extent of it and who exactly — the true extent of it and who exactly has been hit. no, the true extent of it and who exactly has been hit.- exactly has been hit. no, a collision — exactly has been hit. no, a collision again _ exactly has been hit. no, a collision again of— exactly has been hit. no, a collision again of lots - exactly has been hit. no, a