wherever you arejoining me spends billions on a major refurb. wherever you are joining me from around the world, once again big hello and warm welcome to the special edition from long beach california. have you return to the sky since the pandemic? we know a growing number of us have and were finding out that things have changed on board most airlines which were hit hard by the pandemic were losing billions of dollars but many have used covid is a chance to refresh their aircraft and reassess what they offer us whilst we are in the air. the newest exciting technology and innovations are on show right here at the airline passenger experience association's big annual summit. there's everything from the latest in—flight tv screens and online to those comfortable seats in the sky and even the food to fuel us to our destination. it really is all about making sure passengers enjoy returning to our travel and according to the global trade body, four and half billion passengers flew in prepended 2019 and that is