you've got to have an interview before you get the vouchers. it's busy, getting busier all the time. in december, they gave out more food parcels than ever. go along now, it's 1:00 at the place. but everyone here knows that this is a sticking plaster, not a long term fix. it is actually simple, not saying never—ending benefits. it's about giving people enough to live on so that they can start and make some choices. for dean, the choices are limited. they say your life expectancy is about 45 years. i'm 37. his heart condition is terminal. carole knows me so well. and she's like, you've lost a lot of weight. and i go, yeah. he weighs seven and a half stone. go and have a word with paul, he's the person. that's lovely. thank you so much. carole wants dean to check that he's getting all of the benefits that he can. how are you? oh, well, getting there.