and lower rate has helped our businesses navigate the storm invest in their people and we need that to continue going forward so we need to lock in that lower rate of vat. i(ate lock in that lower rate of vat. kate nicholls, ceo _ lock in that lower rate of vat. kate nicholls, ceo of— lock in that lower rate of vat. kate nicholls, ceo of uk _ lock in that lower rate of vat. kate nicholls, ceo of uk hospitality, thank you. how easy is it for you to see a gp face—to—face? before the pandemic, about 80% of gp appointments in england were held in person — but that number fell dramatically during lockdown as consultations moved online. new figures from nhs england show that only 58% of patients were seen in person during august — the first full month after covid restrictions ended. jim reed reports. my day—to—day medicine cabinet will have multiple painkillers in it, nsaids, anti—inflammatories, you take an anti—spasmodic. the list goes on. katie lives with endometriosis — a painful, chronic condition. through the pandemic, she has needed surgery and other treatment. it was the most difficult time of my life, physically, mentally.