Irrational. Simple steps could save lines. So why arent more officers trained . My goal is to prevent another family from going through a terrible tragedy that has ruined our lives. And where take your kid to workday is just another day at the office. On a new school day well no school day well probably have six or seven kids in the office. She says bring em in. Finding that all elusive balance. And good evening, thanks for joining us. Im joie chen. The drama playing out now in the cold sea off south korea is moving on with anger, the actions of the crew of the doomed ferry boat were murderous. Most of those students traveling on a field trip were missing. The death toll at least 86 are confirmed dead. The conditions are better, allowing divers to reach more bodies at least 200 of the passengers are unaccounted for. The United States is now moving a navy vessel to help in the search. While the anguish on shore grows. Now as their children finally return, the parents, heartbroken and ag angry, have gun to demand answers. Someone some somehow is going to pay for this tragedy. Someone must be held accountable. Im sun yee. Mother of park he sung. Im going to kill them and rip their arms off. After the ferry turned sharply and began to list, within just two hours a transcript of the crews call for help paint a vivid picture about fusion and panic, what to do next. Just after 9 00 in the morning the crew issues a distress call. About 30 minutes later, preparing passengers to evacuate. They cant. The ferrys intercom is broken. We have lost our ability to broadcast our messages the crew reports. Even if you cant use your speaker, do your best. Go out and ensure that your passengers wear life jackets or thick coats. If our passengers will have life vests will they be rescued . Let them float. The four crew members, including the third mate who was with the vessel when the accident happened, encouraging the passengers to remain below deck. They face a number of charges including criminal negligence. South koreas president said what they did was even worse. She said it it was like murder. The cowk o conduct of the can and some crew memberships is unfathomable, it was like an act of murder that cannot and should not be tolerated. The captain said he was reluctant to have passengers abandon ship because of the strong currents and the frigid waters in the yellow sea. Those conditions remain a challenge as is the effort to recover most of the children who are still lost beneath the waves. The ferry is now completely submerged upside down and flooded. Divers reached the cafeteria on a lower level where they expect to find most of the remaining victims but the search is difficult and disturbing. I cannot see anything in front. Nothing in front and the current underwater is too fast. The near breathing is too fast and panic sets in. The president of south korea has called for an investigation acknowledging the government didnt move fast enough. But what about the crew . We are joined by jack hickey, who is a trial attorney, specializing in maritime law. You were representing, of the costa concordia. There are a lot of parallels between the concordia and the sewol. The scenario plays out quite similarly, unfortunately. Two large passenger vessels leaving at night, sailing at night, both of which veer from their accepted route. And something happens. Something disastrous happens. And in the case of the concordia, of course, they hit rocks. In the case of the sewol it made a sharp turn and there was probably something in the stow, that is, the cargo on board, shifted and caused an instability, and a list. And in both ships they have a severe list. Then, and incredibly, you have a miscommunication. In the sewol you have a captain who is delaying communication, and then according to the captain, there is a wraik i break in the communication and he does not try to breach that by other means. And then of course, the biggest comparison here is the fact that both captains got off the vessel before the safety of the passengers was secured. So thats a very distinct parallel. Right. And the thing that we of course as laymen always hear is that the captain must go down with the ship. Right. Is there a established maritime law that says that the captain must stay until all the passengers are off . You know International Maritime law, specifically the safety of life at sea convention, thats really the most accepted does not say that the captain must go down with the shipt so to speak ship so to speak. It does say that the captain has the ultimate authority over the safety of all passengers and crew members on board the ship as well as the safety of the ship itself and cargo. So if the captain is responsible, for everyone on board and the safety, obviously the captain in times of peril, when the ship is in peril and the safety of the passengers is in peril, hes got to be there to supervise that. Hes going to there to make sure that theyre safe. In this case, he was not. And certainly image ra a big concern certainly remaining a big concern. Jack hickey, thanks. Youre welcome. And when we return, facing are suspects who are mentally ill and agitated. Trying to talk to you. Making those split second decisions that could save or end a life. Out of the corner of my eye i thought i saw some brown but it didnt connect in my brain that it was a gun. And then i heard the gun go off. And so my son started bleeding. Also ahead, going all the way. Boston moves on in the steps and with the strength of thousands of fleet feet. Why they keep on going, later in our program. Al Jazeera America presents a Breakthrough Television event. Borderland long held beliefs. Im really pissed off at the mexican government. Give way to compassion. If you feel tired, would you turn around and come back . Our teams find out first hand how treacherous the migrants journey can be. We make them take a trip of death it is heartbreaking when you see the families on top of the rail car borderland continues only on al Jazeera America recent Police Shootings of the mentally ill have drawn National Attention to are what is a pattern of Excessive Deadly force, when dealing with americas most vulnerable population. America tonights Christof Putzel speaks to a woman whose son was shot and killed by the police. I decided to keep his door locked, i feel its his space and dont want anybody intruding in it. Mary willsey visits her son keiths room when she wants to feel close. This is keiths room. This is keiths new drum set that he got for christmas, he was so delighted. I used to love listening to him playing to the drums. I just miss him because he was such a good kid and he was very loving. And i just miss hearing him, just saying every night, mom, i love you. Im sorry. Reporter keiths memory haunts every corner of the house. What were some of the challenges as a mother . Having a son that was schizophrenic . Well, he did try to hurt himself one day. Decided he was going to drink bleach which i knocked out of his hand. Came out here, had to vacuum out, had the cord wrapped around his neck so i of course took it off. That day with the help of police she was able to get him to the hospital. But on january 5th, keith took out a strong screwdriver and mary feared for his safety. I thought he should go to a doctor at that point. I asked my husband to call 911. The first two officers that arrived quickly established a dialogue with her son then a third officer from a Different Police force entered her home. He quickly escalated the situation, less than a minute later, he had been tased. Out of the corner of my eye i thought i saw something brown but it didnt connect in my brain that it was a gun. And then i heard the gun go off. And saw my son start bleeding. Reporter the third officer had shot keith. He died on the way to the hospital. The officer, ryan bassey was later indicted for involuntary manslaughter. He had to make a split second decision. When you called the police that day, did you ever imagine it would end in a scenario like this . No. Because it shouldnt have. Because they should have been trained to handle this. Keiths death is part of a troubling trend. Recent shootings like this one in march of a homeless man in albuquerque, new mexico have shined a spotlight on what many see as the expensive us excessif deadly force. Half of the people shot and killed in the u. S. According to a report, are due to a mental disorder. Forcing the Credit Police department to be the safety net. A last level safety net that just isnt adequate for providing the level of care that a lot of people need in our community. When theyre not getting treated they end up getting in contact with the police department. Interaction with the mentally ill. And yet weefd equipped officers with no training dealing with these calls that is emotionally stirring up and potentially dangerous and thats a recipe for danger. In fact, contact with the police can inflame the mentally ill. Commands for someone to comply, to make the situation safe, but barking orders at a person with serious Mental Illness doesnt work. After two high profile shootings of people who are mentally ill, colorado police, cit. This is a faster, safe way to deal with something we have to deal with anyway. Why not train officers to effectively deescalate these situations. Relax . I am relaxed. Look for signs of Mental Illness and adjust their approach accordingly. What the hell you so up tight about . I got bleep with me right now. This is a 24 hour course where we try to train our force to deal with the mentally ill. Five role playing scenarios which are very intense where they get to apply their skills and get to apply what they learn during the day. Get you to talk to somebody. You can talk to me bleep dont you call me. Watching this it seemed incredibly realistic. How was it for you . Oh theyre very realistic. You can feel the sweat dripping down inside your shirt because you put yourself in that situation. Officer chad walker felt the training left him better equipped to handle the calls for the mentally ill. I can think we handle three or four calls for service last night. And i know one of them off the top of my heaoff thetop of my hh mentally ill. Can you give me an issue . There was a tenyearold who was dealing with autism and had an actual knife chasing his mother around the house. He looked at us started walking towards us, we knew this persons name, called him by name, asked him how he was feeling and he dropped the knife and came to us and started listening to us. And it was awesome. Because it was obviously possibly a deadly force situation. That we solved using our mouths and our training. Half of colorados Police Officers are now trained in cit. Colorado deploys fewer swath swt teams and deploys fewer, nationwide, cit officers are hurt less than other officers. Its about keeping the person in crisis safe so we can deescalate the situation, get the person are saferly into custody and deal with whatever outcome is appropriate in that situation. Yet despite its proven track record, only 25 of the Police Departments require crisis intervention training. In North Carolina where keith was shot only one in five officers receive the training. I notice there are more veteran soldiers that are coming back from the war and they have Mental Illness problems and were having to deal with that the best way that we know how. Bergot chief of police are Selena Sutton wants to provide her are officers with training but they have no money. Because im a small agency and i have a small budget it makes it really hard. How concerned are you that something under your watch could end in tragedy if these guys dont get the training that they need . Its a big concern. Like i said, its a big concern. Like i said, if im not able to send an officer to the rains to use a weapon, and he didnt get to do that since he wasnt trained, its on that same vein. Mary willsey is an advocate of that type of training. I felt there were people that were not trained to handle a mentally ill person. What the heck are you doing in my home . Get out, you should not be here. She has submitted a bill to her state representative called keiths lawl, it would make law, it would make cit mandatory. This is a common sense training. Train them so they can deal with the population they deal with every day. My goal is to prevent another family from going through a terrible tragedy ha that has rud our lives. This is not going to ever bring back my son. But it might save somebody elses son or daughter. Correspondent Christof Putzel rejoins us tonight. Christophe, we started talking about how heartbreaking this is but upsurge of complaints. Why is that . From 2008 to 2012 there has been serious cuts to Mental Health services, 4 billion to be exact. We have Police Responding to calls that would traditionally been done by Mental Health providers. What you have are these encounters that unfortunately are now ending in violence. And so we do hear, though, that the mentally ill are inherently violent group. Is that the case . Well, not really. Not at all, actually. Only about 4 of Violent Crime in the u. S. Has something to do with mentally ill. So its more when they come into these encounters with the police and they dont know how to deal with them, the situation becomes inflamed and escalates the situation. When something ends in violence it didnt necessarily have to. Its very unfortunate. Unfortunate indeed. America tonights Christof Putzel, thanks very much. When we return, evidence a vicious conflict isnt over. Syrias war, more signs the regime is taking a harsh hand on its own citizens, using chemical weapons and starvation to keep its people under control. And later in the program the next steps. Boston steps up and moves past last years tragedy. The motivation that keeps these runners going. Im thanking god for arms and legs and body and life and im excited. Well its official. Xfinity watchathon week was the biggest week in television history. But just when you thought it was over. What now . With xfinity on demand you can always watch the latest episodes of tvs hottest shows. Good news. Like hannibal. Chicago fire. And bates motel. The day after they air. Xfinity on demand. All the latest episodes. All included with your service. Its like hifiving your eyeballs. Xfinity. The future of awesome. And now a snapshot of stories making headlines on america tonight. After Nine Missions to the bottom of the indian ocean, theres still no sign of the missing Malaysia Flight 370. Completed twothirds of its search without finding any wreckage. Over 30 days since it disappeared. Vice president joe biden. His visit to the kyiv city. U. S. Troops are now being deployed to poland in a show of support for nato allies. At least 55 suspected militants have been killed, in al qaeda operations, yes Yemeni Special forces high targets on the ground. Syrias government announced today that country will hold president ial elections on june 3rd. That country has been deaf stated by a bloody three year civil war. Killing 150,000 people and causing millions more to flee. U. S. State department called it absurd and a par di par owe didf government. Sheila macvicar reports. President Bashar Alassad made a rare appearance. If he wins the june election, a likely outcome, he will gain another seven year term, using the legitimacy of the ballot box to validate his own are rule. Continue to try to retake rebel held territory. They are gaining ground. And facing accusations of once again using chemical weapons against their own people. Everyone shown in this hospital in kafar zita in the strategic city of homs, have the same symptoms. Shortness of breath, rebel fighters say the cause is chlorine gas. Many, many killed. Reporter both sides are blaming each other and while it is impossible for al jazeera to independently verify these pictures they appear to show barrel bombs dropped from these helicopters. Evidence of chlorine gas and only Government Forces fly helicopters. Last august syria and assad, those attacks killed more than 1,000 citizens. International outrage led to a deal where syria agreed to surrender its chemical weapons and delivery systems. Government officials are now examining these claims. We are investigating claims that the government was responsible. We take all allegations very seriously. We will continue consulting and sharing information with key partners including the obcw. Do you think the form has covered the red line here . Obviously there needing to investigation what happened here. Reporter the government says the assad regime is using food as a weapon. The result while more people in syria are now getting Food Assistance more of those people are now living in government controlled areas. Forced sometimes at great risk into regime zones just to survive. And for palestinians, conditions are now so terrible that the u. N. Has warned 18,000 face starvation as the regime continues to blockade the camp and prevent food from entering. For rebel fighters this may be one point of good news. Rebel fighters have posted new videos, showing a new American Made weapons system. These tow antitank missiles raise the question whether the u. S. Government has begun to provide weapons to ant antigovernment factions. Missiles may also have not come directly from the u. S. But through an american ally like saudi arabia. Which also has the arsenal. As if there werent enough weapons involved food as a weapon, sheila. This is concerning, certainly there are efforts that they cannot even control right . The United Nations says syria faces a severe drought, even if syria was not in the grip of civil war, this would be a problem. The impact that has on drainage tractors seed supplies access to supplies, coupled with drought, means syrias ability to grow its own food, its ability has been seriously hurt. You mentioned the connection to the tow weapons, the connection to th