“A bit of a soggy burger of a documentary. It was billed as a fly-on-the-wall profile of the fast-food chain as it prepared for the festive season during lockdown. But what was served up felt more like a product placement for KFC’s complicated-looking new gravy chicken meal.” “They ought to have remembered the cynical chef’s warning that no one would ever want to eat in a restaurant if they saw inside the kitchen. A better policy was the one used by Franchise Owner Caroline, who had her staff dressed as chickens outside the branch and waggling their tail feathers at passing drivers. It’s better to raise a smile than turn your stomach.”