February 23, 2021
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From Leading Coffee Concept to an Iconic Lunch and Dinner Favorite and More, Tattle Continues to Expand its Userbase with a Variety of Restaurant Chains
New York, NY (
Tattle, the innovator in the customer experience improvement (CXI) category, today announced its operational improvement technology has been adopted systemwide by a number of new partners, including Roy Rogers, Bluestone Lane, and Din Tai Fung.
For Bluestone Lane, an Australian-inspired coffee shop, café and lifestyle brand committed to providing a genuine daily escape for its guests, implementing Tattle through its established Olo partnership not only gives Bluestone Lane the feedback needed for customers on site, but also provides real-time, location-accurate notifications from guests off-premise. Through this partnership, all guests that place an order are sent an automated survey from Tattle, pre-installed with unique transaction data such as location of order, timing, ordering channel, and more. The integration gives operations teams insight into Olo’s Dispatch and Olo’s Order Ahead experiences which allow Bluestone Lane’s team to make high-impact operational improvements to the off-premise guest experience.