Cutting-edge tech solution provider Systems MEA-Techvista has embarked on end-to-end digital transformation of Shaikh Zayed Festival, ensuring enhanced operational efficiency and elevated customer experiences. Shaikh Zayed Festival, which began on November 17 last year and runs until March 9, is one of the largest events in Abu Dhabi. It celebrates the cultural heritage of the UAE, demonstrating the richness of its traditions and attracting UAE residents, tourists and visitors from around the world. Shaikh Zayed Festival’s partnership with Dubai-headquartered Systems MEA-Techvista is an extension of its vision to deliver a spectacular experience by harnessing the power of breakthrough technologies to promote agility across various levels in the customer and employee journey. With Microsoft Dynamics 365 as its primary cloud platform, Systems MEA-Techvista developed an agile, high-performing digital core that delivers greater proficiency within various parts of the organisation such as asset and task management, procurement and inventory management, and ecommerce. It also includes additional features such as Retail/POS, E-commerce, and Tickets Kiosk, all adapted from the out-of-the-box features and practices within Dynamics 365. Powered by AI, this comprehensive solution also offers multilingual support based on user language preferences.