1 2 3 The impact of technology on the way labs operate There is no doubt that technology has impacted the way labs operate, and will continue to do so. In today’s competitive landscape, organizations need to take a holistic view of their lab processes and identify areas for improvement. The future of laboratory software will evolve into more fully integrated solutions from concept to consumer where the systems, lab techs, and clients are more tightly integrated, with the end goal of entering data once and enabling it to flow through all of the business processes, through to the end-user or client.