Spring business hasn’t received mail in 3 months Taisha Walker, Reporter Tags: SPRING, Texas – A business in Spring fears it’s losing clientele because it hasn’t received any mail in three months. Dr. Kevin R. Smith is a facial plastic surgeon and ear nose and throat doctor. Patients mail in CAT scans from all over the country in hopes Dr. Smith can cure their chronic migraines. Dr. Smith said his business hasn’t received CT scans or any other mail in three months. “So when I don’t get these scans, I’m frantic wondering whose thinking that I don’t care, I haven’t looked at it, I’m so busy,” he said.