Shangri-La hotel is No. 1 for customer service in 2023, pet

SINGAPORE — Hotels and airlines bounced back in full force in this year's edition of Singapore's Best Customer Service survey, as Orchard Road hotel Shangri-La Singapore trumped more than 1,800 companies for the top honours. Half of the top 10 spots were taken by hotel brands, the others being Mandarin Oriental (No. 2), Parkroyal Collection (No. 4), Hyatt (No. 5)...

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