The county department of social services sent some money over to the department of aging saying, how about you help with targeting folks 60 and over. And do an allocation base throughout the state and come up with 66,000 which comes down to us, which is to be used to target older adults, 60 and over , solely recognizing that six a 6,000, and the grand scheme, is not the largest amount of money, but we hope to at least cover some staff time to support the much larger coordinated effort. One other question, what would you see as being successful at the end of the day if we were able to in role tenth out able to unroll 10,000 . They are asking us to meet a couple of targets with these funds, and their two categories. There is an outreach category, how many people do we send this information to . That is usually calculated as an estimate. The numbers are asking us to meet on that level within the thousands. Theres also someone asking us to actually track the amount of applications which are submitted , that is actually not approved, but submission and there is a mechanism to do that. I do not have this exact numbers to me, i will send them through budget to you. Those are probably good targets for us to reach. Any other comments or questions . Any comments or questions from the public . Hearing none, may i have a motion to approve . So moved. Do i have a second . Thank you. Any further comments for discussion . All in favor . Aye. Any opposed . Thank you. Motion carries. Item b. , requesting authorization to motto modify the contract with Central Communications inc. For provision of hotline Answering Services for Adult Protective Services and family and Childrens Services for the time period of september first, 2019 to august 31st, 2021 in the additional amount of 50,000 plus a 10 contingency for a total amount not to exceed 110,000. Welcome, carrie wong. Do i have a motion to discuss . Thank you. Carry . Good morning, commissioners. I am pleased to present to you the Central Communications contract for your approval. We are requesting for the contract lot to extend two years of 50,000. I do want to note a typo that was kindly pointed out this morning that the annual amount is for fiscal year 1920, not 18 19 for 25,000, and fiscal year 1920 is actually 2021, so it is a total 50,000 modification moving forward. So per state regulation, both Adult Protective Services and family and Childrens Services are mandated to accept and respond to reports of abuse and neglect on children, older adults and adults with disabilities. This is on a 24hour basis and we have been providing the services for a number of years. We are adding to the scope of services for the next two years to extend to hotlines for the Public Guardian and public conservatorship. This will also be for evenings and weekends, issues range from medical decisions to psychiatric issues that may arise after hours. Sometimes individuals are sick or require cold code org palliative or Palliative Care decisions, or if they passed away. This will allow the Public Guardian and public conservator to be more responsive to the care needs of providers such as hospitals, Skilled Nursing homes , and boarding cares. We will also provide care only 24hour basis for individuals who are under conservatorship. There will be a pilot phase this first fiscal year for three months in the fall, during the pilot phase, there will be no direct impact on the contract. Workers will contact the Public Guardian or public conservator staff directly based on internal costs. The contractor will be contacted after the after Hours Program is ready to launch and we will arrange for the numbers and have a market and strategy and be able to do presentations to Community Hardware his. The call volumes are 2504 abs and family and Childrens Services respectively. Abs tends to average more of these calls. We are not adding new dollars because the contract itself, there tends to be contract savings and we understand a little bit. And then whatever we develop in terms of the points, we will establish the trends and reset the amount for future needs if needed. Thank you very much. Are there any comments or questions . I want to add that carrie graciously moved over from her previous role of longtermcare director to the public administrative public righthand role. She has currently is currently the manager. I wanted to point that out because we have seen her in a different role before. Congratulations. That is a significant challenge, but im sure you are up for it. Any other comments or questions . I have a question. This program was established in 2017. How do you measure that it is working . This contract is for the after hours contract itself, and so family and Children Services have had this contract continuously since 2009, and then four abs, it is one and then for a. P. S. , they reached all the targets every year. We havent received any complaints or issues from the public regarding any dropped calls or any problems with the hotline. Thank you. Thank you. You mentioned the number of calls, i thank you said 250 i thank you said 250. The particular contract, the extra hours. What are the usual number of calls that you get. We get monthly reports and then every time there is a call, we also get actual daily reports of the calls. So we average about 250 per program, per month. Family and Children Services of his about 250. A. P. S. Tends to have more of them. And this contract will include more you are seeing it expands into the conservatory of the Public Guardian. So during the pilot phase, it will probably be around september to december, so about three months for us to work out the processes internally, and the training staff, and that sort of thing, so theres no direct we are not launching any marketing campaign. The public doesnt know, so there is nothing there will not be an influx of calls. We will just go through the normal cause of calling because of calling Adult Protective Services. We just deal with it internally. Really, there is no direct impact on the contract, at earliest, springs. That expands a lot. They give very much. Thank you. Any other comments or questions . Any comments or questions from the public . Hearing none, i have a motion to approve. So moved. Do i have a second . Any other comment . All in favor . Aye. Any opposed . Thank you. Motion carries. Item c. , requesting authorization to enter into a new contract with Thomson Reuters for the provision of firm central Case Management and westlaw Online Legal Research tools during the period of july first september 1st, 2019 through june 30th, 2022 in the amount of 100,495 plus a 10 contingency for a total grant amount not to exceed 110,544. Welcome to janet for the discussion. Do i have a motion to discuss . So moved. Second. Thank you. Janet . Good morning, commissioners. I am the head attorney for the public administrator and the Public Guardian, which are two offices housed in dawes housed in daas. The office is currently using both products, however, it is my understanding that in the prior year, we are able to enter into this arrangement through our i. T. Department and procurement. Due to a change in process, even that there is a ppi and a baa, it needs to be an interest gated contract, and that requires commission approval. That is why i am here. Im happy to answer any questions about the contract if you have them, but i think it is somewhat selfexplanatory. Thank you, very much. My question is, i looked at the budget every year and there is a 5 increase. I am just asking this question. That is my understanding if you approve it, it will be allowed. Any other comments or questions from the commission . Also, when i look at the last page, someone should read out the number because the number is a little bit off. It is still not the correct number. Okay. Thank you, commissioner. Any other comments or questions . Any comments or questions from the public . May i have a motion to approve . So moved. Second. Any further comments or questions . All in favor . Aye. Any opposed . Thank you. The motion carries. Thank you very much. Item d. , requesting authorization to enter into a new contract agreement with net Smart Technologies inc. For access to home Health Electronic record system during the period of september first, 2019 through june 30th, 2022 in the amount of 45,000 plus a 10 contingency for total amount not to exceed 49,500. May i have a motion to discuss . So moved. Second . Second. Thank you. Good morning, commission. My name is rhea and i am the nurse manager for the clinical Quality Assurance unit here at daas. We started leading nurses into the function of Adult Protective Services and Inhome Supportive Services while our social workers are doing their hard work investigating abuse or allegations of abuse. Our Community Based nurses and Public Health nurses are focusing on the clinical needs of the clients. Client. Clients with complex functional needs and clinical needs. We partner with a. P. S. Chi , i hs with addressing the needs of the clients. To document or chart the medical records, our assessments, medication records, we use net smart and that is the software that we use to not only document our clinical findings, but also we want to report so you better know or understand our client population and also address the risk involved with the population we are serving. The commission is requesting we continue to use the software that allows us to document client records and allows us to prioritize what we need to see when we are partnering with our programs. Thank you very much. Any comments or questions on the commission . Just one. Are we confident and comfortable with the confidentiality . I am. Thank you. Thank you. Any other questions from the commission . Any comments or questions from the public . Hearing none, i have a motion to approve. So moved. Second. Second. Thank you. All in favor . Aye. Any opposed . Thank you. Motion carries. Thank you. Now the item on the agenda is general Public Comment. Hello, jessica. Good morning, commissioners and welcome to the new commissioners. I am with senior and disability action. I wanted to comment on the conversation earlier about Pedestrian Safety. Thank you so much for your interest and attention to this topic. One thing, commissioner asked us about the electric vehicles on the street. That has been a great concern to a lot of us with electric scooters and delivery robots. Folks most likely know it, but we let scooters run wild in the streets and then fortunately, we really clamped down and put a lot of limits on it. It has been a lot better. We are concerned that once the pilot concludes that, it may change. We will need to be on top of making sure there are serious limits because even with things being better than they were, they are still not perfect, and we still should not have any scooters on the street. We know it is dangerous for everyone, especially seniors with disabilities. Similarly, we do need to advocate for the m. T. A. To have clear guidelines about delivery robots, and it is also part of the bigger question of what is happening to public spaces, that are public sidewalks being shrunk and taken over by private companies that are using them to make money . Instead of really being spaces at the public can get around freely. It was mentioned about bus shelters and that has been a concern as well that a lot of but shelters have been removed, which makes it difficult for seniors and people with disabilities to wait for the bus , whether it is about not having a place to sit, and not being able to be protected. It looks like the Transit System is very closely linked to people being able to leave their house and get around the neighborhood and community. As far as the m. T. A. , it has been an interesting challenge that we have worked for a lot of engineers, but there are different engineers working on all these different projects. It is a matter of educating all of them to be thinking about accessibility concerns, and we have seen with the parking protected bike lanes, they have been pushed for good reason to make it safer for bicyclists, and it is not Good Solutions that we dont restate restrict accessibility for seniors and people with disabilities. We have been trying to work on coming up with solutions. And educating m. T. A. Engineers about how they can think about it and coming up with some new ideas. So, i would invite any of you are interested to come up and participate in senior and disability actions transit Justice Group at least once a month. Is a Community Group putting together seniors and people with disabilities to work on these issues. And tyra is the head of that. There is also a vision zero senior and disability Pedestrian Safety group that is coordinated by walk s. F. And we also meet once a month and meet representatives of different coalitions. I spoke i also want to ask people to save the date at the annual celebration on thursday, october 3rd, and we will have invitations at the next meeting. I hope some of you can attend. Thank you. Thank you. Any other comments . Thank you. May i have a motion to adjourn . So moved. Second . Second. By rising vote, we are adjourned. Thank you. In 201,755. 7 million passengers traveled through San Francisco international airport. We have on average 150,000 people traveling through the airport every day. Flying can be stressful so we have introduced therapy dogs to make flying more enjoyable. The wag brigade is a partnership between the airport and the San Francisco therapy Animal Assistant Program to bring therapy animals into the airport, into the terminals to make passenger travel more enjoyable. I amgen fer casarian and i work here at San Francisco international airport. The idea for therapy dogs got started the day after 9 11. An employee brought his therapy dog to work after 9 11 and he was able to see how his dog was able to relieve passengers jitter. When we first launched the program back in 2013, our main goal was to destress our passengers however what we quickly found is that our animals were helping us find a way to connect with our pang. Passengers. We find there are a lot of people traveling through the airport who are missing their pets and who are on their road a lot and cant have pets and we have come in contact with a lot of people recently who have lost pet. I love the wag brigade. One of my favorite parts is walking into the terminals and seeing everybody look up from their device, today everybody is interacting on their cell phone or laptop and we can walk into the terminal with a dog or a pig and people start to interact with each other again and its on a different level. More of an emotional level. I just got off an 11. 5 hour flight and nice to have this distraction in the middle of it. We look for wag brigade handlers who are comfortable in stressful situations. I like coming to airport its a lot of fun and the people you talk to are generally people who are missing their dogs. They are required to compete a certification process. And they are also required to complete a k9 good citizen test and we look for animals who have experienced working with other orgorganizations such as hospits and pediatric units and we want to be sure that the animals we are bringing into the airport are good with children and also good with some of our senior travelers. I think toby really likes meeting kids. That is his favorite thing. He likes to have them pet him and come up to him and he really loves the kids. Our wag brigade animals can be spotted wearing custom vets and they have custom patches. There is never a day that repeats itself and there is never and encounter that repeats itself. We get to do maximum good in a small stretch of time and i have met amazing people who have been thrilled to have the interaction. The dogs are here seven days a week, we have 20 dogs and they each come for a two hour shift. There is a lot of stress when people have traveling so to from these animals around to ease the stress and help people relax a little bit. I think its great. One of our dogs has special need and that is tristine. He wears a wheel around. He has special shoes and a harness and we get it together in the parking lot and then we get on the air train. He loves it. Little kids love him because he is a little lower to the ground so easy to reach and he has this big furry head they get to pet and he loves that. He doesnt seem to mind at all. Probably one of the happiest dogs in the world. Many people are nervous when they travel but seeing the dogs is just a wonderful relief. What i absolutely love most about it is the look on peoples faces, so whenever they are stressed and flying is stressful these days you get these wonderful smile. I am the mom of lilo the pig and she is San Franciscos first therapy pig. Lilo joined the wag brigade as our firs first pig. Wag brigade invited us to join the program here and we have done it about a yearandahalf ago. Our visits last 1. 5 to 2 hours and it does take a little bit longer to get out of the terminal because we still get a lot of attention and a lot of people that want to interact with lilo. I feel honored to be part of the wag brigade. Its very special to meet so many people and make so many feel happy and people that work