Heinicke are absent with notification. Id like to welcome our newest director, director hemminger. Were delighted t to have him jn us on the board. Would you like to say a few words . It appears you put the rookies next to the executive director. Ed had me under surveillance for years. Its nothing new. I look forward to our work together. Thank you. Item 3, announcements of sound producing devices during the meeting. Be aware the ringing and use of cellphones, pagers and soundproducing devices are prohibited and any person responsible for the rimming of use of a cell phone or similar Electronic Devices may be removed from the meeting. Cellphones set on vibrate cause microphone interference and we request they are in the off position. Approval of the remember meeting minutes. Any comments among the board on the minutes from june 4th . Is there any Public Comment on the minutes . I have not received any speaker cards. Motion to approve. Second. All in favor. Aye. Aye. Those are approved. Item 5. Communications. I have no communications so well move on to item 6. Introduction of new or Unfinished Business. Board members. Do you have any new or Unfinished Business . Yes. I wanted to put on the agenda for our next meeting an update on the letter we received from 75 women that work for our agency that are concerned that work being done is peace meal in our agency and ed has done an incredible so far but they are still urging us to look at this and i would like to take that as a separate item. Thank you. Thank you. That was one of the things i wanted to bring up as well. And in addition to that, i know its been something thats been discussed a lot and i know we had input from mayor breed on this about blocking of bike lanes by cars mostly ubers and lyft. Im sure were working on how to fix that. I know its a really intractable problem and the companies are not helping that much. If we can get an update on what ideas we have in the pipeline to help that. It just seems like it is people are report particular more and more via the 311 app so were seeing the data so it would be nice to know what we can actually do to clear this out. Whether or not it was a fine to the previous hearings. Upcoming vision zero update to include an emphasis on both education and enforcement in terms of updating where we are with that so this is part of the enforcement side so well add that to the conversation. Ok, moving on. Item 7, directors report. Good afternoon. Madam chair, members of the board. Welcome to our new director, director hem inger. I wanted to have a few folks come up before i get into number of items i wanted to cover and first i want to ask, peter albert, who is a wellknown sfmta alumni who you may recall was here a year ago with some students and who had been working and. Welcome back. Welcome member of the board. My name is peter albert and this is the second time ive been before you on this class that we have yet to figure out a name for. I call it how to ride muni by yourself. In the idea is this is a class that is geared for students who are specifically for students who are going to be riding muni by themselves to school. As many of you know, muni is the school bus for a lot of San Francisco. What we focus are on the walk to muni and how it can be safe. We focus on riding muni itself and underring the station agents and drivers are there to help you. Theres Safety Awareness lessons we talk about. We talk about the courtesy that the students show other passengers when they see an elderly person or person with disabilities or a pregnant woman they offer up the seats. These are the things that make riding the muni the enjoyable experience but also, i do want to focus on the word enjoyment. Theres been a lot of fun in this class about what its like to ride muni. So, im only going to do the quick outline. Im going to hand it over to the students who will talk for themselves in two days, separated by a week, we first talked about the basics of the safety and the other aspects of feeling comfortable in muni. We road the 33 from the 826 site so were based out of 826valencia. So we sort of tested our legs on riding money. Muni. Then we went to the metro and there was the ghost station which is a lot of fun. Im going to stop talking because i want to hand the microphone over to the students. You will hear from gabriella and her younger bother max and from viveyanna. Good afternoon, ladies and gentlemen. Thank you so much for having me here today. My name is gabriella and i am 12yearsold and i attend Herbert Huber middle school. Today, i want to talk about my experience on muni. A couple weeks ago, as a group, a couple of students our moms and peter went to learn how to ride muni safely. And while my experience was amazing, not only did i get to see people using muni as part of their everyday lives to get from place to place, but with some help from peter i learned how to understand the muni map. I learned where the difference munis travel to and what the different letters and color stand for. I learned to safely ride muni and what to look for in order to stay safe. On the muni bus to ghetto to myy school. For the underground muni, i need to take the l. Knowing this, knowing the difference munis and the routes not only to i make my way safely to my destination but since San Francisco is a tour is tick place, i could help people find their way throughout San Francisco. I want to give some special thanks to peter and kathleen for guiding us through the little trip that we had. And with this i conclude my speech. Thank you. [applause] thank you for having me here today. My name is max. I will be going to sixth grade next year at San Francisco friends school. The field trip will riding muni was fun. I want to say that going on muni can be fun and it can be an opportunity to explore new places in San Francisco. One example is that we went and got up at a station called forest hill. It was an old station but it was interesting to see the architecture. Outside of the station was a little park in front of a big building. It was a little cold and misty but it was nice and quiet. It was peaceful. You could hair the birds chirping. If you felt stressed, it felt like a good place to relax. Our tutor, peter said one day he felt stressed so he took the train and ate his lunch there. I had never seen the place b muni can let you see beautiful scenery. For example, dalores park. Thank you. Thank you for having me. My name is vivey anna and the school im going to go to is called gateway middle school. My favorite part with the muni project is when i went to the subway to go to the g. O. Station. It was a station where people used to go get transported. At that moment i was completely speechless. Because when we passed through the station, i saw some actual paintings. Further on, i will use bart, subway and the bus when i need to go to middle school. I need to use buses when i get transported. I like the muni project because it taught me a lot of things about safety, being polite and how to get on and off from the buses. Thank you for having me in this muni project. Thank you very much. [applause] there you have it, ladies and gentlemen, the next generation of muni riders. Ill be happy to take a question but it was a pleasure to work with the students and i want to give a shout out to paul. Paul helped us with making sure that the drivers and the other folks at muni knew what we were doing and helped us feel welcome. Do you have anything you want to contribute. Thank you so much. This is the second time youve come here with your students and i know its just a great way to, as you said, get the next generation not only riding muni but realizing how important it is to the city. You all did a really good job and im so impressed. You are so poised and arctic lit. Its just fantastic. I know your parents will be super proud of you what they watch you on sfgovtv online. Thank you all for sharing your experiences. We hope the work we do makes muni a great system for you to ride many of always feel free to reach out to us and let us know if theres anything we can do to make it easier to get to school and make the experience smooth. We are your directors so we work for you. Thank you all for sharing your insights again. Thank you, peter. Thank you all for being here. So now that weve heard from what maybe one of the future directors of muni, i want to ask our current director of muni to come forward to give you our Monthly Update on what shes doing to improve muni. Good afternoon. Im the transit direct offer sfmta and im here to give an overview on our service. In particular, i want to focus on our next 90day plan. The last 90day plan wrapped up in april. We have used that time to assess what worked, what didnt work, so well be entering our third 90day plan cycle. It continues to be a really incredible organizing principle for the Transit Division and it allows us to take big problems and divide them into bitesize pieces and as long were pushing the envelope tracking all of our work to performance metrics. With this 90 day were learning as we go and as i said this will be our third foyer into this area. My intent is to do about three plans a year with time in between to diagnose and develop new strategies, we have reduced both the number of initiatives and the number of actions. With every plan weve tried to become more strategic and have fewer more ambitious directives that we can focus our staff on. The second thing is work on getting more intuitive data metrics so one of the things that im going to propose to you is we modify the metrics to link to each initiative. What will focus on in this 90day cycle which will take us through midseptember are five key initiatives. The first is safety. Ive elevated safety to be at front of the pack. While weve had no weve been very fortunate that weve had no major fatalities or injuries, im still seeing too many incidents that are preventable. We have the ability to control. So for example, commissions in the yard or signal violations and so putting safety at front of the plan and talking with every venue that i get about what we need to do to manage the things we get more and the things we dont have control over is going to be critical to continuing to enhance our safety record. The Second Initiative is service reliability. That will capture both our continued investments and the Rapid Network and as well as some of those less frequent lower performing routes. One of the things were going to do is i think a really Interesting Partnership between our staff and our Management Center where we reach out to the operators on these infrequent routes and talk to them in details and how about performance is impacting the service. So for example, we have a field manager that has been looking at our owl routes and we have about 35 owl routes out. Were finding that we have about 30 operators sticking to the schedule when possible providing Reliable Service and weve got about five that whether going too slow or too fast or not and so by calling attention to that and working with them specifically we hope to enhance the over all performance of our owl network. Its also a continued focus on our operator shortage. As we talked about at the last meeting, i expect that we will hit a low point in terms of operator availability in july. Although we did have a class of 45 graduate at the end of may, when you combine promotions as well as what is typically a high retirement as we approach the end of the fiscal year, we will still have more people leaving the operator positions than we just added. We have another class, another large class that graduates july 22nd and then we have been able to fill to the high rank of 60 class that will start in july. We can keep on pace with our Strong Partnership with city build well be in good shape. I estimate that by move we should be back to Service Levels we saw around march of 2018 and right before we rae esau this issue fallout. With the anticipation is that we will be closer to 100 Service Delivery next spring. Subway performance, as you know, continues to be a key issue for our customers from our riders. And then keeping the focus on the lrv4 program and addressing the issues were seeing there are all initiatives. And the last initiative, which is new but something that weve actually been working on for many years is the chase Center Service plan. We are going to be in this period launching the chase center. Its representing a significant change in how we do business. Currently for giants game we treat them as a special event. We dont asked them. We ask operators to come over in overtime to work it. When you combine the Chase Center Basketball games with the concerts and with the giants games, we start to now have an event almost 75 of the year so treating that as regular scheduled service that were prepared to support night in and night out is the direction that were going and working really hard to make sure that we have a strong transit plan because transit really is going to be the best way to get to that stadium and so having very strong Transit Service in place is a huge focus across the agency in anticipation of the arena opening. As i said earlier, i am proposing that we modify the metrics. Safety would be reduced preventable collisions. For service reliability, i recommend we continue to track Service Delivery as well as how well were maintaining our head way on our rapid routes and scheduled adherence on our lower performing routes. We also got a request at a board of supervisors hearing that we track our switch backs and as you know we stopped doing kitchen backs on the tline except when we have to because of a mechanical disruption of or Something Else going on the line. And we want to apply those lessons across the system. For subway performance, at the staff lev, were tracking a lot of melt tricks. In order to not get this group bogged down, my recommendation is that we continue to look at subway travel times and i think we should report travel time for the full line. I think it will be more intuitive to customers and its feedback from the transit riders union. As well as to continue to track that subway delay metrics. As you know, we are in a rely Ability Program with the expectations that continue the next 18 months well reach 25,000 miles between break downs and it will be spectacular and that means the train is not breaking down. We have a tremendous amount of work to get to that and im going to share that later in the presentation. The second thing that im recommending is increase looking at the number of vehicles available for service. I think you didnt conclude it but its also tracking the over all l. R. V. Car count. We did increase the number of trains and service in anticipation of the fact that we have more l. R. V. 4s but because weve been having performance challenges as well as not seeing the vehicle availability that wed like on the lrv4 the Customer Experience is seeing too many onecar trains. On a typical day, weve been sending out about 10 of the service in one car trains. On days like yesterday, where we had a combination of collision repair and mechanical issues that number is as high as 20 and that is something im watching closely and i think it would be important to our over all transparency if we discussed it here as well. I wasnt sure if the best and i thought it might be helpful to the board if i shared what my kind of selfassessment is. Are we 40 ready or 70 ready with the expectation were going to be 100 ready when we get to the soft launch. The metrics is a area im looking back for feedback so if theres anything you see missing or you think its too many, im very open to that feedback. A couple more progress. Our biggest Service Impact is our inability to operate twocar trains and open the back door. Im really pleased to say, as we discussed, we have our meeting a month ago, approved design changes for both the door issue and the cup lers. We have implement all 62 cars that have arrived and by the end of this week, we should be finished removing those end stops, the dupe stopper i was telling you all about. We have enough single car demands we can put it on routes. Our commitment is to the end of june but i am cautiously optimistic that we may be up and running next week. So that is the good news. We are still seeing increased break downs in reduced vehicle availability, particularly in the month of may. We were tracking very closely to our meet distance between failure goals. In april we reached 6500. We do have a goal in this 90day plan of getting to 8,000 but in the month of may we dipped closer to 3,000. Some of the main issues that we were experiencing had to do with the breaks it wasnt a safety issue but the breaks were locked in the break position. It had to do with the hydraulic power unit that pumps the fluid to release the breaks and there were several issues identified including one issue where because the break company moved from one manufacturing plant to another an important step of really making sure that this valve was tight and well processed to be able to provide a tight seal did not happen. While were addressing the components i think we have a sense of the non issues, we went from seeing five break downs to may related to break locking up issue to 15 in may. Its an example but its a concerning one and we are starting to raise questions do some of these sub components make sense to carry into phase 2 or do we want to consider pushing siemens to sub suppliers and were yet to have an issue and its something the manufacturers but some of the sub vendors we all finding issues and so thats something that were working on and we will bring back to you but over the next 90 days its my intention that we wrapup the known issues that we have and get the vehicles back into highquality service. Can we ask questions as go . We do have the end. How many more slides . I just have this. Perfect. We did experience delays since our last meeting. Some of them had to do with operator errors like violating switches which is why we continue to have such a focus