Community. I have learned a lot through the transition plan process and the Different Community members that we have dealt with. We still have a long ways to go, but yeah. I think were about ready to wrap things up unless anyone has closing thoughts or impressions you would like to share. I will yield to angela executive director of the ccda. We at the commission truly am so pleased of each and every one of you share and enlighten us today, and i know well, i hope that this will not be our last time together with all of you. This has been truly a tremendous effort to have this Knowledge Base together in one house. The energy is fascinating but i do know that it does not stop here as said over and over again. This is a living document and its going to require our commission to be on top of it to help you to continue to do your work and aid you and if its not maintained its not an aid and thats our job to make sure the document is current. However however proud of it we want your feedback and our desire is after a while come back and respond and get an open Forum Discussion from your jurisdictions and we look forward to hearing from you and we quite frankly. To hear any negative thoughts of things or opportunities. We believe that thats the best way to grow and learn from the document so whatever you have to share we look forward to the feedback and we hope as you stated that you have already done share with your colleagues. We like and thats why we ask those on the phone and listening to see that this is something that we want to hear back that its not a negative thing. That we enjoy and look forward to hearing from you. Our website was given to you earlier. Ccda. C adot gov and a website and Contact Information and our email that you may email or contact us directly. We do want to pause. We notice that in our introductions and recognitions commissioner dolim wanted to mention a couple of recognitions and we want to make sure we do that. Thank you angela. I am afraid in handling the papers and thanking the members of the check let list subcommittee and i will omitted a name and edia oneal and i failed to into that in the meeting and i know she may not be on the phone or here and i deeply apologize because and i am being prompted that nia mar vely was on the list but i may have skipped over her as well at the Building Standards Commission so my deep and sincere apologies. At the end wrapping up my part and representing the California Commission on Disability Access. We are a small commission please, it sounds like a big name but we need feedback. We need participants. We welcome each one of you to get on the phone during the meetings or drop us a note but we would love participation from people on the phone, people in person, or getting in contact with one of the commissioners or angela and this input is very vital to help us be meaningful as a commission Going Forward and to help everybody in california attain this goal of accessibility for all so thank you very much for my time today. Thank you. Thank you. Well, with that note were going to transition this meeting to another important aspect and responsibility our job at the commission, educational tool were providing for the building inspectors but we know our consumers are needing and required to have some educational process assist them and this is something that we have been working on and developing, a questionnaire, what we call an informational tool that we would like to provide to our business community, and we want to do is actually share a little bit of that questionnaire so what we do now is transition the dais with a round of applause to our panel and again thank you all for participating. [applause] we would like to ask at this point and a special recognition to yomi and lead the panel discussion. [applause] she is an awesome person and she does many brilliant things for the north bay area and we are thankful she came to lead the panel discussion. As were bringing forward up to the dais were asking that regina dickendrizzi the executive director of the San Francisco office of Small Business join us here on the dais as well as jesse torres Deputy Director of Small Business advocate for the Governors Office of business and economic development, gobiz. As we transition we recognize that to create this educational tool for our consumers we need to know what youre interested in, so we created a questionnaire and im just going to read a little bit as we transition because we want to know what type of financial incentives would be appealing to bring your business into compliance for california accessibility regulations . So we know and this is where we will begin in the discussion today because we have two what we call heavy hitters in this particular area of discussion, to answer those questions. We also want to know have you used a cass within your business and if you have used a cass what were some of the challenges . If you havent used a cass why not . Couldnt you not find one . Did you know about the services . So were going to ask those questions in our informational tool. The part of if you have used a cass we would like to know exactly your level of using the report . There is an assumption once you get a cass report done its over that you answered the question and know how to move forward but a possibility that some are not equipped to know what to do once they get the report so we want to know is there more information or instructions to assist you in using the report . And then we also have in our questionnaire basically what are some of the things that you need . We have come up with some ideas. We need to hear from you as Small Businesses so we have this opportunity as were setting aside as we go through the outreach opportunities across california and for Small Businesses and this informational tool is on the website as well as were delivering to eblast if youre on the list and we ask to you respond and we will follow up on the questionnaire and we want to know and we have done as you have seen a tremendous effort for the checklist for the final building inspectors but we know there is more to go in regards to the consumers to use to help them become compliant so again as we stated we know that typically we already heard that financial incentives would be the possible answer for many Small Businesses so thats why we brought today two knowledgeable representatives that can share and beginning regina. Shes going to present [inaudible] yeah, so regina will be sharing with you and then jesse torres from the Governors Office will follow. So regina dickendrizzi director of the office of Small Business and its an honor to be before you today and thank you angela. I just realized today you werent the director so i apologized that i didnt know that ahead of time and congratulations so i wanted to share with you programs that our office and the city have put together out of first initiating with the response to businesses who were receiving lawsuits and not understanding why and how this was taking place, and then two as we have been really engaging in on this process really learning some interesting things about what we as City Government can be doing to improve the process. So just very quickly in 2009 our office of Small Business and the northeast federal credit union which we will learn about later we conducted over 66 presentations including information on general workshops, campaigns by district and in specific languages. In 2011 we launched a comprehensive program to include loan assistance and legal assistance. In february 2011 we mailed out over 3,000 mailers to restaurants in seven languages informing them of their obligations, and letting them know about the drive by lawsuits and then in january 2013 we trained our City Economic Development organizations to educate their clients. These are new businesses and working through all of our network and support structures to begin to educate businesses as theyre opening their business what they need to give consideration to. January 2013 the city launched a Small BusinessAssistance Program and initially targeting five neighborhoods that assist business with access to assessments and grants to help them improve their business, so these are subsidized cass inspections. And november of 2014 the city launched a portal and i would like to show you and one of the key questions asked how come businesses say they dont know about their obligations . And because we most focus on the Building Code but this is an area where the inspectors dont necessarily go through every single and update and inspect you on whether youre in current compliance as they do in other areas. And we also know there are businesses who by turn key businesses are very small and not doing any improvements, tenant improvements to the business that would even begin to engage the department of building inspection and we launched a online portal and one of the keys we designed 10 steps in launching your business, and step eight is sorry, this is not as easy to navigate as i thought it would be. Im so used to well, im very sorry that youre not going to be able to see this. I dont know how to scroll to the side here. Does anybody know how to work this . So we have identified step eight as ada compliance so were letting every single business that goes to the portal that wants to start their business that they need to give consideration for access compliance, and this is a really important area of which to inform businesses that is something that is equally important giving consideration to when theyre starting their business. I will note that the sba on their website they dont make any mention when doing Site Selection around access compliance. The one federal entity that engages probably with the most number of Small Businesses does not even make mention of that, so this is one area that we have really learned. Like where have been the barriers that businesses they dont know what their requirements are so what are the touch points we can reach them beyond the contractor and the department of building inspection . And then in january january 2015 we with the sb 1186 the dollar collected through the Business Administration we are able to expand the subsidized cass inspection city wide. So to date our loan program six businesses have accessed the loan program. 55 businesses have utilized the legal services. Weve had over 25 articles in different mediums. We try to focus on especially language specific media. Four Panel Presentations and with the Bar Association and had many clients come to the office of Small Business and getting information about navigating and dealing with access compliance and 344 businesses have been assigned and or have received assessment assistance or with a subsidized cass program. So in january 2011 the program that we launched and i handed out packets but if the audience is interested we provided some overview of the federal laws and state laws that guide businesses on what their requirements are. We have what the cass program is and why its important to do it. What to look for in a cass inspector when hiring one. A list of cass inspectors. Making sure that businesses know their annual federal tax credits theyre are annual federal tax credits they can utilize and do improvements mpt the loan program i talked about and six businesses have engaged in it. We worked with opportunity fund, a micro lender to set up a loan program and the Bar Association set up a program for consultant for 35 for 30 minutes so this just is a quick snapshot of that information that i have run through in it and we provided that information in multiple languages. The Small BusinessAssessment Program so its first initial funding came from the mayor targeting five neighborhoods or five Business Districts in the city primarily where we had Business Owners where english was not the first language to start with that education and outreach. We contracted with a nonprofit to manage and run the program to hire the cass inspectors because as a City Government were subject to sunshine laws and the contract between the cass or the cass report is designed to be confidential document between the business and the cass inspector so if we owned it its no longer a confidential document so the nonprofit that we contract with is the one that facilitates the connection with the cass inspector. So northeast federal credit union is the nonprofit we contracted with. Again theyre in the business community, and they of course definitely specialize in engaging with chinese owned Small Business owners but have done the workshop and outreach and door to door knocking to other businesses, and we have conducted workshops in spanish and vietnamese and that gal log. So how we engage with the how businesses get engaged with access to the subsidized cass inspections . Again through the workshops, through direct contact with businesses, and now that it is a city wide program were also working with our council of district merchants which is an association of over 22 merchants associations to assist in out reach to businesses in those areas. And then i noted that there are 344 businesses that have been able to get the subsidized cass inspections you but we had a total of 450 businesses applied and 36 werent eligible either theyre in litigation and for various other reasons and then we currently have 74 on the wait list. Again we probably have more we have more requests than i think our cass inspectors can really fulfill and do at least on an immediate basis so i went through the business portal again just to highlight that we put that up front and center. Also San Francisco in terms of taking a look at other ways in which we can do that intersection we passed a regulation to have a discussion between the landlord and the tenant and or prospective tenant what is known as chapter 38. It has similarities to sb 11 86 where its a disclosure requirement although the law is applicable only in San Francisco. Its Effective Date is january 2013 and it affects all commercial leases under that are 7500 square feet or less. So im not going to run through these in great detail but our definitions of landlord and lease. Its pertaining to the notification requirements to title 3 the public accommodation and for properties 7500 square feet or less and we defined a Small Business tenant under the law as a Business Leasing 7500 square feet or less so the requirements are before entering into a lease is either the landlord either ens that the Public Restrooms and ground floor entrances and exits are accessible if readily achievable or provide a written notice to any prospective tenant that it might not meet all standards and including restrooms and entrances and exits on the ground floor. Before entering into a lease the obligation notice must be provided to the Small Business tenant and in it the major notifications to the tenants are that the leasee maybe held liable for Disability Access violations on the property and who is responsible for making any required Disability Access improvements. We noticed that wasnt always spelled out in leases. If the commercial landlord doesnt ensure that the covered features are accessible then again they shall also include additional statement in the obligation notice of please note the property may not currently meet all applicable construction related accessible standards including standards for Public Restrooms ground floor entrances and exits so trying to put that up front to businesses so theyre notified of what their potential liabilities maybe, and obligations maybe, and to encourage them to investigate it. That was just a sample of what a notice may look like. Additional requirements are that they need to make sure that this document is signed. The lease states expressed terms i think i just who is making the improvements and who pays for them. And i think the last thing is number 7 of which we have and is in handouts up here is that the Property Owner is to hand out a brochure which we have in seven different languages. Its kind of a trifold brochure explaining the laws, explaining some of the key areas, how the flow of the cass inspection works and some of the key areas and pitfalls that most businesses experience and not having their business be accessible. A couple of things that we have learned not just through the subsidized cass inspection but businesses that have done their own inspection is that sometimes the cass recommendations what we have heard from businesses when they have taken the cass report. Now theyre launching it and doing the improvements is how to navigate and interpret what is being reported in relationship to the citys requirements so if they engage with the city sometimes the city will say to them no you cant do that recommendation, so not understanding why something was recommended but yet now the city is saying no you cant do that sidewalk encroachment. Also intrptsing the work of what is readily achievable v