Understand all relevant Aftersales processes and how they relate to the applicable reports within Aftersales Transition into a sub-product owner and act as the first point of contact for global markets to the Aftersales reporting solution Client specific knowledge (AWM, HP ALM, Jira and Confluence) Delivery activities: Understand business requirements Understand all SD relevant business processes and how they have been implemented in the various source systems which feeds the aftersales reporting solution MM knowledge would be advantageous Lead business workshops to identify requirements Write Specifications and interact with developers Validate and document requirements to be presented at regular productlevel check-in sessions