SACMI USA Group adopts OverIT's SPACE1 product for Work Order Dispatching and Augmented Collaboration, to provide support for end customers in manufacturing News provided by Share this article Share this article MIAMI, March 9, 2021 /PRNewswire/ -- Addressing the changing times and needs of their customers, SACMI USA has adopted OverIT's Augmented Collaboration product to enhance their dispatching of technicians for maintenance Work Orders in the USA, as well as provide real-time support in a virtual setting. A SACMI USA Group operator follows a maintenance Work Order on her head-mounted tablet powered by SPACE1 SACMI USA will improve their Service Managers' processes for assigning Work Orders thanks to SPACE1's scheduling tool, which considers the skills and availability of field technicians. SPACE1 also allows SACMI USA resources to start a collaboration call with a remote expert through video and audio streaming or to speak and assist an end customer. The limitations of distance or proximity no longer hold back customer support due to the Augmented Reality remote collaboration features provided by the tool.