Mar 2, 2021 Mar 2, 2021 RUSHVILLE – In the fall of 2019, when Dakota Wainwright accepted the position of Director of RMH Walk-in Care, her upcoming job appeared to be challenging, but not extraordinary. Within six months, the landscape of healthcare, and Dakota’s job, had been transformed. In addition to providing routine healthcare, the Walk-in Care (WIC) staff soon found working to fit new services into the same space, with most of the same staff, as their regular clinic. When the amount of space available can’t change, or can’t change fast enough, the only solution is to improve your processes and to ask more of your staff. Fortunately, Dakota and her team were able to meet this challenge.