Resident survey draws honor for Van Allen apartments FacebookTwitterEmail The Van Allen Apartments in Rensselaer feature oversized kitchens and large bedrooms. (Sunrise Management and Consulting)Provided by Sunrise Management and Consulting NORTH GREENBUSH - Van Allen Apartments, a complex managed by Sunrise Management & Consulting, is a winner of the 2020 Ellis Customer Experience Best in Class Award for Resident Surveys. Ellis Partners in Management Solutions, a Texas-based consultant in the multifamily industry, polled more than one million apartment residents and gave awards to the highest performers. Sunrise was one of fewer than 40 companies recognized. The survey included five touch points – lead conversion, move-in, maintenance, pre-renewal, and move out. Van Allen was among the first local apartment complexes to allow tenants to bring dogs of all breeds and sizes.