Quality Clouds releases its 2021 Annual ServiceNow Development Report Media Links The report, which contains ServiceNow development benchmarks and trends with a detailed analysis and insight into how ServiceNow platforms have evolved over 2020, will also be delivered in a webinar format London, 19th February Quality Clouds, a SaaS configuration analysis platform, has released the latest annual edition of its ServiceNow Development Report. This year’s report is more comprehensive than ever before, drawing trends with previous years, highlighting common view of the average instance. Servicenow Report With 2020 being the year of the rise of remote working, SaaS platforms like ServiceNow became more important than ever before, taking on a central role against challenges such as COVID-19. With