Pipedrive Named a Champion in SoftwareReviews CRM Emotional Footprint Report Leading CRM earns highest honors for user sentiment, vendor-client relationship, and product effectiveness News provided by Share this article Pipedrive, the leading CRM for sales and marketing teams, achieved the highest score in SoftwareReviews' latest CRM Emotional Footprint Report. The report, based solely on user reviews, illustrates the customer experience with software vendors across procurement, implementation, service, and support, and indicates that Pipedrive users feel they gain the highest value from their CRM software. Download a complimentary copy of the report (PRNewsfoto/Pipedrive) The Emotional Footprint Diamond illustrates the customer experience with software vendors, showing a complex relationship spanning procurement, implementation, service, and support.