Performance update – May 2021
With some social restrictions being eased across the UK this week, our focus remains ensuring casework events can be planned ahead with certainty and to keep casework moving whilst protecting the health of staff and customers.
From:
21 May 2021
The latest official statistics detail our performance from May 2020 to April 2021 for cases in England.
In summary:
we made 16,980 appeal decisions in the last 12 months, an average of just over 1,400 per month
at the end of April 2021, we had 11,184 open cases. This is an increase of 470 (4%), from the previous month, and the highest number of open cases in the last 12 months