Second Quarter Fiscal 2021 Key Points The Company raises guidance as second quarter results reflect sequential improvement in financial performance and key business metrics. Diluted earnings per share and adjusted diluted earnings per share (1) each increased 4% to $0.75 per share and $0.73 per share, respectively. Second quarter service revenue was consistent with the prior year period at $968.9 million, compared to a year-over-year decrease of 6% in the first quarter. Management Solutions revenue increased 1% to $732.8 million. Total revenue decreased 1% to $983.7 million. (1) Adjusted diluted earnings per share and adjusted net income are not United States (“U.S.”) generally accepted accounting principles (“GAAP”) measures. Please refer to the “Non-GAAP Financial Measures” section on page 4 of this press release for a discussion of these non-GAAP measures and a reconciliation to the most comparable U.S. GAAP measures of diluted earnings per share and net income.