Onslow County officials continue to adjust personnel to efficiently administer their stock of COVID-19 vaccinations and in doing so, they have decided to shut down their phone lines for the remainder of the week.
The Onslow County Citizens Phone Bank will be closed Thursday, Jan. 21 and Friday, Jan 22. as residents will not be able to schedule new vaccination appointments. Officials made the announcement Wednesday afternoon in order to free up staffing so they can complete previous callers' vaccine schedules and help with the county's transition into a more streamlined scheduling system.
A news release from the county is quoted as saying, "staff manning the citizen's phone bank are normally assigned other jobs. Additionally, other staff have been assigned tasks associated with the administration of the vaccine. The closure will allow the existing staff to dedicate time to the newly available appointments and to learn the new software."