O'Neil Digital Solutions Launches New CX/CCM Solution, ONEinteractive™, Designed for Customer Acquisition, Customer Bonding and Customer Retention News provided by Share this article LOS ANGELES, June 10, 2021 /PRNewswire/ -- O'Neil Digital Solutions, the nation's leader in Customer Communications Management (CCM) and Customer Experience (CX), has launched ONEinteractive, a SaaS solution that optimizes the client-customer relationship for its financial services clients (defined contribution, life & annuity, banking, and wealth management). Through its robust data analytics and timely, personalized customer communications management, ONEinteractive provides a full-service solution that not only drives revenue-generating behavior but also increases customer retention and satisfaction. "A better understanding of your customer, anticipating their needs, and nurturing the relationship is now seamless with ONEinteractive," says Mark Rosson, Executive VP Sales & Marketing, O'Neil Digital Solutions. "ONEinteractive leverages a powerful combination of data, machine learning, and AI to drive transactional customer behavior with just a few clicks. Personalized, valuable, and timely communication deepen the critical, ongoing relationship with the customer."