that black spirit, that darkness. >> he just points the gun at my forehead. the first thing i started thinking of was my children. >> at first i was saying what does kidnap mean? my dad was stolen by bad guys. >> i lost everything that i knew just like that, gone. >> it was such a mystery, who was behind this. it was just tearing me apart. >> i was suffering so much. >> we -- >> if it takes everything we have, everything i can humanly do. >> i saw things that no 12 -year-old should see. >> i mean just the cruelty of incredible fear and agony. >> when is this going to end? and all the hell that we went through on all the pain has made us unbreakable. the green and white taxi parallel down the highway, something was wrong. why had the man paid ten times the fair for a simple package delivery? we can didn't pry open the alarm full of. the cabbie pried open the package. -- their terrifying story, more than a decade in the making was about to come to an astonishing climax. >> i was 12 years old, 12 years old when it happened. then all of a sudden, you meet the dark in life, in a very ugly way. >> it's hard to imagine how we would be like if none of that happened. >> i'm never going to detail, it's always like something happened. now i'm here. >> and here is where it happened. to these children. in mexico. a little slice of paradise is what it seemed like to them. >> my mom used to call it our little bubble. >> honestly i was living my dreams and then some. >> this is their mother, jayne. a detail that will matter later. >> my whole life i worked as an actress and did a lot of television, commercials. big roles in movies in soap operas. >> the 1992, it happened. pure chance. >> it was kind of like these fairytale stories. >> she was 25, she was at a payphone near washington d. c. when she just happened to block eyes within art dealer named eduardo. whom she would find out was a divorced dad of two and the offspring himself of a famous mexican newspaper baron. >> he founded over 40 newspapers in mexico. he was one of the biggest newspaper people, publishers in the country. >> would be an equivalent in the united states of who? >> probably that. >> that's when garcia ran his newspaper empire from a luxury pullman train car, the one which decades later it wordle owned. though when he invited this beautiful woman he had just met to mexico for a train ride, she had no idea that the train was his. >> we're walking towards it, and then this man comes out with a white jacket, white gloves, black bottle with a silver tray. i mean, i was completely speechless. >> she discovered the train car was about all eduardo had, a family fortune. the rest, along with the newspaper empire, had long since withered away. but jane fail for a man, not money. and what eduardo lacked in money he replaced with passion and a huge enveloping personality, jane was in love. and soon married. swept off to mexico. >> one thing eduardo's heritage did for them is a chance to live anywhere they wanted to live in mexico, this is where they chose. send miguel. colonial town, a place so lovely it has attracted people from all over the world to come here and live. >> jane and eduardo loved fixing up and selling old houses. so, they made that their business. and they made children. >> it had been a big dream of mine to live in the country and to have a big organic gardens, through trees, horses and lots of animals for the kids to play with. >> it was luck when this place came up. a rundown wrench in foreclosure, perfect. >> as a great deal, at the time it was a pile of rocks, literally. no road going out here, it was a dirt road that was almost impossible unless you had a jeep and we started building a little by little. every little bit of money that we made, everything we could managed to save we started putting in the ranch. >> they built a real ranch house, and surrounded it with fine big gates and outbuildings. a garden for her, a writing ring and fine spanish horses for him. and, no surprise, a part of their building plan involved that railroad cart. >> one of the marvelous parts of that ending up with this part of property is it just happened that the railroad track went through it. >> jane was behind the movie cameras the cart was told to its home on the ranch. >> and for three grown children, a magic place. happy insecure. fernando. emiliano. and baby naya. >> 100%, yes. it was paradise. >> that baby was 18 when we sat down with her. >> i remember we used to have the cage full of rabbits, tons of bunny rabbits, that was my favorite thing. >> emiliano remembers a life lived outdoors. >> i didn't really have an xbox or playstation. electronics. i had dogs, a donkey that would take me to school every morning. >> how is that possible? jane won the children to have an education beyond what public schools here offered so she and eduardo founded a school. built it right on the ranch, recruited other families to join. jane's eldest fernando loves that school. >> my mother's part enjoy. >> we knew every single student that went to that school. >> everybody on the faculty. a big family. >> every morning the half mile commute down their own quiet country lane to school. it became a family ritual. >> the morning routine was singing all the way to school. it was really the only routine that we had. >> so now, it was that perfect morning. june 2007, and they bumped and sang, noisy unhappy down the dusty road. and of course they did not understand how could they, that this was the last moment of pure innocence. any of them would ever know. >> coming up -- a violent awakening. >> immediately were hit from behind, he points the gun at my forehead. the first thing i said to him was please don't kill me have three children. >> a terrifying road was ahead, and a journey that would test them. >> i lost everything that i knew about life, just like that. gone. >> you have to know that i would do everything humanly possible, if it takes everything we have, everything i can humanly do. >> when dateline continues. oughing] copd isn't pretty. 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[sneeze] dude you coming? ♪ alka-seltzer plus powermax gels cold & flu relief with more concentrated power because the only thing dripping should be your style. plop plop fizz fizz winter warriors with alka-seltzer plus. new nature's bounty hair growth. clinically shown to help grow thicker, fuller hair with just one capsule a day of advanced hair complex. conquer hair thinning... ...and fall in love with your hair all over again. only from nature's bounty. you know, life was so good for jayne rager valseca: life was wiso good for so long for usn. that it was almost like living in a fantasy. it was almost like on a daily basis, pinch me, is this real? keith morrison (voiceover): it was june 2007, two so long for us, it was almost like living in a fantasy. it was almost like like on a daily basis, pinch me, it wasn't real. >> it was june, 2007. two weeks before summer vacation. >> eduardo and jayne valseca, and their three children arrived at the country school not far from the rentals outside of san miguel de allende in mexico. as we pulled into the parking lot, i noticed that there was a small compact car in the far corner of the parking lot. and there was a man at the wheel who had a fisherman's cap on and glasses. >> the perspective parent, perhaps, for next year's class. we jayne walk the children to their classrooms. she stopped at the school office. >> and ask the administrator if she knew who the gentleman was and if he needed help. and she looked over and looked across the parking lot and said, i don't know who he, is he must be waiting for someone. >> eduardo was behind the wheel of the jeep, listening to the radio. the stranger's car was beyond it at the back of the lot. >> as i walked to the jeep, i looked across and made eye contact with him and actually smiled and he smiled back. >> if you are to put the deep in gear, pulled away, the strange car fell in behind him. >> a pick up truck comes out of nowhere. it catches up to us and the man driving turns and looks at us. and the look was really scary. >> you saw him? >> we both got just a really creepy feeling, just the way the man looked at us. >> now, that stranger's car raced to positions beside and in front of the jeep. >> eduardo said something is definitely not right, what is this guy doing? >> and then, in moments, it was obvious. jane and edward were being chased, herded like cattle into a shoot with no escape. >> in the distance, we see the compact car that has raced up in the interior road cut in front and -- >> here, she relived it, the horrified moment does the car in front of them suddenly stopped and eduardo slammed on his brakes. >> we were immediately hit from behind. and, at that point, it was a split of a second. and there was a man coming out of the passenger side of the car, coming at eduardo. he's got a hammer in one hand, and the gun in the next. >> the masked man shattered the window, landed a hard blow into eduardo's head that sent blood rushing down his face. >> the first thing i started thinking about was my children. are my children going to lose their parents right now? >> the second attacker run at jayne, he yanked open or door, pulled her out of the jeep, she screamed, kicked him, and grab the fence behind. in the bob wire slice through her finger. her tech, or forced her down. >> i'm lying on the ground he just points the gun at my forehead and tells me, in spanish to get up. the first thing i said time was please don't kill me i have three children. >> then, they hustled jayne and eduardo into a waiting suv. unseen accomplices -- pillow cases over their head and tightly bound their hands and feet. >> eduardo was hysterical. i don't think he was completely hearing me. he probably had a concussion. >> and the suv sped away. jayne tried to comfort eduardo. one of the abductors threat in more pain. >> he kept saying shut up [bleep] or i'll give you another one. >> at that moment, eldest son, fernando was that -- on the bus right behind the suv. >> i shot at two cars, flying down the street roared and took a left that -- and it was weird to for me to see two suvs going that fast. >> you saw them being taken? >> no, i didn't see them being taken but you know they were there and i just didn't know. i had no idea. >> in the suv, under that gagging pilow case jayne struggled to breathe, she reached offered--. >> i felt blood, all down his arm. then, she felt the blood pouring from her own slashed finger, she tried to memorize each bump in turn as the suv veered onto the highway towards we san miguel de allende, then, minutes later, pulled over and stopped. someone yanked eduardo from the suv. he screams. >> i hear the doors of that vehicle open. and after i hear them shut, i can no longer hear my husband's muffled screams. >> jayne managed to lift the pillow case had just in time to see eduardo vantage. and, realized she was alone, they'd all left. >> i was bound so i threw myself over the seat, ended up on the floor, pulled myself up, open the door, and literally hopped as if i was in a sack race to the highway, in flip-flops. >> an elderly man stop to help. he had a machete but no cell phone to call police. frantically, jayne tried to flag down passing cars, all hit the accelerator, not the brakes. >> i imagined it was pretty scary to see a woman bleeding, desperate, bound and duck tape next to a guy with the machete. >> then, in sheer desperation, jayne stepped in front of an oncoming bus. >> i jumped in front and i just put my hands up like this. and i hoped he'd stop. >> but, no cell phone on the bus either. now, the bus driver flagged down a taxi, and the taxi driver called the police. >> i said like, for sure, that the police would run off in every direction, steal off san miguel de allende, end of story. but, it didn't go that way. >> no it didn't. eduardo had been kidnapped. and, then as if more terror was possible, police took jayne back to the place where she was abandon. and they're on the ground was a letter. it was addressed to her. >> and i realize that they had spelled my name correctly, my name is jayne with a y so it was really scary to see on the envelope that they actually spelled my name right. >> nobody spells your name right? >> no, no. >> and inside the envelope -- >> a ransom note. it says, senora, go home open this email with this password and we have eduardo, eduardo is with us. wait for our message to arrive. >> it was then she understood, the kidnappers had been watching them, stalking them, researching every small detail. >> it immediately made me realize i needed to be very careful and very smart about the choices i was about to make. my husband's life was on the line. >> coming up -- reality sets in. what would she tell the children? >> i was confused. >> i was very confused. i didn't know how to take it. and whether to cry, whether to be mad. >> and who would she turned to for help? >> i thought, this is what you're sending me to deal with this? >> when dateline continues. goli, taste your goals. >> jayne valseca sat on the dirt on the highway, on the outskirts of san miguel, a cop helped her strip away the duck tape away from her hands and feet. she tried to stop the blood from her injured finger, gushed on the barbwire fence. she tried to tap down the tear that grabbed her through. >> she had heard about brutal kidnappings in mexico city were victims fingers were cut off and delivered with ransom notes. but this was safe little san miguel, where eduardo had always said -- >> do you think anybody is gonna come here in the country? you know, it's not going to happen. >> but it had happened, and while she could think of was finding help fast. >> i'm sitting there in the dirt, in need of stitches and at that point i had to sell phones going. >> why wouldn't the police just take over? well, no. jayne in this supremely vulnerable moment would have to decide which police, if any, she could trust to get her husband back. >> you can allow the local state police to handle the situation. you can go to the mexican equivalent of the fbi which is afi, or you can go to a private consultant that you have to pay out of your own pocket and they will negotiated privately. >> so as cars whizzed by and the dirt kicked blood dried under her skin jayne placed calls all over the world to private companies that specialized in kidnapped negotiations. >> they knew all the questions to ask they said how many vehicles were involved. what did the notes say. can you describe the people? what did their guns look like? >> must be a sophisticated operation, they told jayne, and negotiating would be difficult and expensive at least 2500 u.s. dollars a day plus expenses. far more than she can afford. so jayne decided to enlist the mexican version of the fbi, the unit unit of the mexican police. she made the call went back to the ranch can cleaned up her wound and told six-year-old night and seven year old emiliano that their father was on a business trip. >> i was confused. >> i was very confused. i try to ask questions about the whole situation. but, the best that i could get was you know, a pg version of what was really happening. >> but fernando was 12, he had to be told. and anyway, she needed him now. >> she told me this morning we were both on the way back to dropping you guys off at school, we were kidnapped. and they took your father. >> i just said to him, you know, you have to know that i will do everything, humanly possible, to get your father back. if it takes everything we have. everything i can humanly do. >> suddenly fernando understood the speeding suv he had seen that morning. >> i didn't know how to take it, i didn't know whether to cry, be mad or -- i was just in shock. >> fernando fled then, went to his secret, private place, arise from which she could see the rest of the ranch. >> i grabbed the keys and through on the helmet and went for a ride and -- you know, started crying, balling my eyes out. >> jayne had one more crucial call to make to her mother. also, named jayne. she lived in her own house on the ranch most of the year, but that day, she was home in virginia. >> jayne called and said sit down, i have something to tell you and of course i didn't sit down i said what is it? she said eduardo has been kidnapped. >> what is it like to hear that? >> you know, i lost it, i grabbed her suitcase and i threw in a toothbrush and i couldn't remember what i needed to take. >> now, it was evening -- >> i'm hoping i would get home like they told me, i will open the email there will be a message and whatever i have access to they will have it all. okay? just give him back. so at that point i'm hoping this is going to be open and shut deal in less than 24 hours. >> jayne got ready for the arrival of the federal agent, the federal police promised he would move right away and live on the ranch until he got her daughter back. she felt like she was waiting for the cavalry to arrive. she let hope grow. >> i expected him to roll in and somehow a bulletproof serve villain, be begin burly, mature haven't done this for a while. >> and then, finally, at 3 am, the agent called. could someone come and pick him up in town, he asked? we had come from mexico city, by bus. >> he looked like a high school or maybe freshman in college student with a backpack, a baseball cap glasses tiny and i thought what is going on, you mean this is what you are sending to me to deal with this. the first thing i asked after shaking his hand was are you armed? and he said no. and i said why not, for god sake? >> season criminals had engineered a seamless plan to steal her husband. and all she had on her side was a short skinny kid with no apparent backup, no car and no gun. coming up. >> she felt like her whole world collapsed and i could see that through her eyes and i couldn't really communicate and try to help her. because i didn't know how. >> kidnappers sent a message from the shadows. a demand impossible to keep. >> now i'm thinking they're just going to kill him. >> when dateline continues. she's been looking for. sotyktu is the first-of-its-kind, once-daily pill for moderate-to-severe plaque psoriasis... for the chance at clear or almost clear skin. it's like the feeling of finding that outfit psoriasis tried to hide from you. or finding your swimsuit is ready for primetime. dad! once-daily sotyktu is proven to get more people clearer skin than the leading pill. don't take if you're allergic to sotyktu; serious reactions can occur. sotyktu can lower your ability to fight infections including tb. serious infections, cancers including lymphoma, muscle problems, and changes in certain labs have occurred. tell your doctor if you have an infection, liver or kidney problems, high triglycerides, or had a vaccine or plan to. sotyktu is a tyk2 inhibitor. tyk2 is part of the jak family. it's not known if sotyktu has the same risks as jak inhibitors. find what plaque psoriasis has been hiding. ask your dermatologist about sotyktu for clearer skin. so clearly you. sotyktu. on richard louis with our top story the search continue for victims of friday's 5.6 magnitude earthquake in the palm. hundred 37 people are dead and dozens more injured. officials caution the death toll is likely to rise as damage communications to the area are restored. screen actors guild confirmed it received what studios call their quote last best and final offer. union leaders say they need more time to review a response to that offer should they accept that it would end a 114-day strike in hollywood. now, back to dateline. to dateline. >> jayne stared at the kid from afi as what can only be described as this may, her husband had been kidnapped, she was frantic and now the federal police had sent her an unarmed boy. the young man took one look at jayne, saw her disappointment and then spoke. >> he had a confidence mile on his face, takes off his glasses in hat and says look, would you really want me arriving in a bulletproof suburban and cutting out with a machine gun how does that look if you are being watched? we could be putting your husband at risk. >> the agent jayne was older than he looked, was an experience hostage negotiation, he brought his weapon into jayne's house, it was a laptop computer. >> he actually selected a place on the dining room table where he would be the only want to see his computer screen, he was in a spot where he could see all the goings on in the house. his name is a federal secret, his face a blank, our interview request went to the highest level, we were denied. we do know he was constantly online, with a team of agents in mexico city analyzing what clues they had. advising jayne's agent on strategy not just jayne's agent of course. >> we had as many as 25 kidnappings at the time. >> here at a giant room that looks like nasa, more agents tracked hundreds of surveillance sites around the country. all that expertise coughed up this one piece of news. the people who grabbed eduardo? they were almost certainly, said the police, part of a fringe marxist political group. jayne's agent considered the evidence and offered a dismal prediction. >> this is not gonna be over in 24 hours, i think this is not a matter of days or weeks. based on previous experience with this particular group, this is going to be months if you are lucky. what >> was it like to hear that? >> i thought i was going to go crazy i thought for sure i would have a nervous breakdown right then and there. >> jayne's seven year old emiliano looked on helplessly. >> i remember the whole thing very clearly like it was yesterday. i remember opening the door and seeing that look in her eyes. >> what look? >> she looked like she was heartbroken, she looked like she failed. she felt like her whole world everybody was acting as if >> jayne's seven year old emiliano looked on helplessly. >> i remember the whole thing very clearly like it was yesterday. i remember opening the door and seeing that look in her eyes. >> what look? >> she looked like she was heartbroken, she looked like she failed. she felt like her whole world collapsed and i could see that through her eyes. and i couldn't really communicate and try to help her. because i did not know how, and i expected her to be strong and fine, which of course, no one is strong and find when something like that happens. so, i gave her space. >> in historic san miguel, though eduardo was a prominent local citizen, life went on as if nothing had happened. even though he had been a known anti poverty activist. a panelist on a local tv show. in fact, this is a recording of the very broadcast aired the night before he was taken. this is the host of the show. the co-owner of the tv station. but what was she able to do to free her friend eduardo, or find his kidnappers? not a thing! how often was it reported on television, or radio? >> no, we never said anything. >> a request, she said, from the federal police. >> they said, no comments in the radio station, no comments in the channel because we don't want these people to be afraid, or whatever, and they could do something to eduardo. so, it was like, mouth closed. everybody was acting as if nothing was happening. >> everybody perhaps, but jayne, remember the kidnappers said go home, you will get an email with our demands. but on day one, there was no email. nor on day two. more three. nor day four. and then, after five full days and nights of sleepless torture, jayne turned on her computer and read the news. >> for the liberation of eduardo, we are demanding the amount of 8 million u.s. dollars. >> 8 million. send money said the email in u.s. currency, 100 dollar bills. >> now i'm thinking they're going to kill him because i did not have that kind of cash. >> anybody familiar with the idealogue branch outside of san miguel, anybody who have heard of eduardo, some of the famous publishing empire might have assumed that he was among mexico superrich. the kidnappers made a mistake though. because, the wealth of the valseca was all in the property. and beside, whatever signing authorities was with eduardo, not jayne. they took the wrong valseca. >> i didn't have access to anything. really. beyond what was in the checking account. >> the fact of the matter was, the valseca warehouse poor, they put everything they had into the ranch. and the recession prices, even if she could sell it, she would get a small fraction of 8 million. they're on the dining room james showed the email to her afi agent and realize he was not surprised. >> jen up to realize this is the way that it works, you will be learning the ropes here. they hope to get that amount, but this is where we start negotiating. >> the kidnappers set the rules, rule one, jayne must communicate with them only through want ads in a specific newspaper. her first ad, they demanded, would go on the animals and pet sections. she wrote, looking to buy a dog, vaccinated with complete pedigree. they started out at 8 million. what did you respond? >> we're concerned for the puppies well-being and your request is beyond our economic possibilities. >> just that. and then waited? >> and then waited. >> coming up -- >> i snapped that day. i couldn't cry. i didn't react. >> at last, word from eduardo. heartbreaking letters, harrowing photos. >> i had the urge to know -- >> what did you do? >> i opened pictures that i wish i didn't see. >> oh my god. >> there was blood everywhere. >> and one agonizing phone call. >> i told him how much i loved him. and that i would do anything to get him back. >> when dateline continues. lier than other kinds of sweat? that's why i use secret clinical antiperspirant. it provides 3x stress sweat protection. danielle? 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[sneeze] dude you coming? ♪ alka-seltzer plus powermax gels cold & flu relief with more concentrated power because the only thing dripping should be your style. plop plop fizz fizz winter warriors with alka-seltzer plus. if you have medicare and medicaid unitedhealthcare's dual complete plans come with the ucard — the simple member card to use for your plan benefits. get credit every month to pay for healthy food... -hmm! utilities... and more over-the-counter items at no extra cost to you with unitedhealthcare. this is a hot flash. this is a hot flash. but this is a not flash. ♪ i got a good feeling ♪ there's big news for women going through menopause. veozah - a prescription treatment for moderate to severe vasomotor symptoms - the medical name for hot flashes and night sweats. with hormone-free veozah, you can have fewer hot flashes, and more not flashes. veozah is proven to reduce the number and severity of hot flashes, day and night. for some women, it can start working in as early as one week. don't use veozah if you have cirrhosis, severe kidney problems, kidney failure, or take cyp1a2 inhibitors. increased liver blood test values may occur. your doctor will check them before and during treatment. most common side effects include stomach pain, diarrhea, difficulty sleeping, back pain, and hot flashes. ♪ i got a good feeling ♪ ask your doctor about hormone-free veozah and enjoy more not flashes. >> life at jayne and eduardo's ask your doctor about hormone-free veozah life at jayne and eduardo's ranch was divided ranch was divided now into the joyous before, and the somber after. jayne's mother moved in with her daughter and the children, clearly hurting. >> emiliano had a meltdown saying that we were all lying to him. and, at that point, it's really amazing how fernando is an amazing kid. he just put their beds together and said come on emiliano, we know dad is coming back, we're not lying to you. >> jayne decided she had to tell the two young ones the truth. there was no business trip. >> i still didn't understand, at first i was like what those kidnap mean? >> she said, look your father has been taken from us. by bad guys. we need to keep this a secret, you can't tell anyone in school. >> did you keep it a secret? >> i kept a secret, 100%. >> why a secret? the federal agent knew the family was being watched, spied on, days and nights, if the kids talked maybe the kidnappers would hear. >> we had a bonfire on the cobblestones and we were saying prayers for eduardo and jayne says get in the house. and the afi agent signaled her and he knew that there was someone watching us nearby on the grass which was really close nearby. >> jayne and her federal police advisor dutifully place those bizarre want ads saying they didn't have the 8 million u.s. ransom. the response? a few weeks into the ordeal, eduardo's kidnappers turned up the pressure. they began including in their untraceable emails letters from edoardo himself. i'm suffering more than i can manage. they beat me, they tie me up. i'm naked, i haven't eaten. i'm going crazy. i can't handle this torture anymore. >> it was horrible. it destroyed me. >> she began selling things. first the spanish horses eduardo love so much. sold for a fraction of their value. >> i sold sheep, i sold machinery. everything i could sell, i sold. >> i remember taking up all my money from my piggy bank and giving it to my mom, saying here. please just use this to get that back. i just want him back. >> all of it made hardly a tenth. they wanted 8 million, she raised 20,000. >> they had started saying in the emails to me that i didn't come up with the money on the certain date they were going to start cutting off his fingers. >> and when jayne didn't, couldn't pay. the answer was swift. >> it said that i had been fooling around enough. and that eduardo had sent me a package and that i needed to immediately go to a certain place on a highway, to a specific mile marker and a certain number of meters off from the highway in a specific direction there would be an open area with a patch of dirt that was darker than the surrounding dirt. and that i needed to unearth the package. >> she was horrified, was in his fingers? the federal agent afraid for james safety send someone else to follow the kidnappers direction to the buried package wrapped in plastic. and? it was not severed fingers it was a sheet of iou sound by eduardo. with these signed the kidnappers jen could get a loan for the ransom. >> i was supposed to not hopefully be more successful in raising funds that way. >> oh, she tried. but local business dismissed the ious as forgeries. >> summer passed. and then, october. four months into the captivity. the children pulled out home videos, and huddled in their mothers bed. >> for a long time the kids watched it every single day after school. and sometimes when they weren't around i would go in and watch the part where he blew me the kiss and said i love you, again, and again. >> i love you. >> day of the revelers paraded san miguel street in november as the kidnappers showed jayne how near death they were willing to take eduardo. the email eduardo had received his first gunshot two -- seven figures, it wasn't a blow of, a photo followed with the bloody proof. >> i snapped that day. i couldn't cry. i didn't react -- >> did you see those photos of the--? >> i told my agent that he needed to being my filter, that i would not be reading anymore letters. i would not look at any photographs, if you wanted me to get through this and get through the same. >> nor did jayne share the photos, or letters with the children. or so she thought. >> i completely understood where my mom was coming from not telling exactly what was going on. i had this urge to know -- >> what did you do? >> i went on to her email and opened up pictures that i wish i hadn't seen. there was a picture of my father with no clothes on, in a box, with duct tape over his eyes, around his head -- >> oh my god. >> there was blood everywhere. >> what did you do with that information? that picture, that image? >> kept it inside. i just kept it inside. >> two weeks later, they shot eduardo again. this time in an arm. >> then the phone calls began. >> i thought it would be someone disguising their voice, that's what i had been trained for. >> the agent warned her that it might happen, they've been prepared dialogue for to memorize, and kept this erase board handy so he could prompt her. but it wasn't the kidnappers we got on the phone. >> i was shaking, i didn't know what to do. >> it was eduardo. but the things he said, this could not be the man she loved. but it was. >> and then he started calling me names, you are such a [bleep], how could you do this, it's my money? it's the same that i had been getting in the letters that they forced him to write. >> she turned to the agent. >> he told me jayne you have been preparing for this, just relaxed. >> they knew, both of them, he had been given a script to read. >> we were both playing a role, after i answered the immediate questions and got the information that i wanted they heard which was very important to save his life then i said, i change my tone and in came me. and i told him how much i loved him. and how much the kids missed him. [crying] and that i would do anything to get him back and that the money didn't matter, i would do everything i could. and i could hear his tone changed completely. it was the real him. he told me he loved me too and then i hung up on him. >> the joyless christmas arrived, and the new years, how long before they killed him? coming up -- >> the little kids would go up to my children and say things like, oh, i heard your daddy's dead and they found him. >> i knew in my heart that i would never see my father again. >> despair sets in. >> she threw the telephone across the room and hit the wall. she was so angry with them. >> and then, from the shadows, a light. was there hope? when dateline continues. arexvy is a vaccine used to prevent lower respiratory disease from rsv in people 60 years and older. rsv can be serious for those over 60, including those with asthma, diabetes, copd, and certain other conditions. but i'm protected. arexvy is proven to be over 82% effective in preventing lower respiratory disease from rsv and over 94% effective in those with these health conditions. arexvy does not protect everyone and is not for those with severe allergic reactions to its ingredients. those with weakened immune systems may have a lower response to the vaccine. the most common side effects are injection site pain, fatigue, muscle pain, headache, and joint pain. i chose arexvy. rsv? make it arexvy. 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[sfx: video game] emergen-c crystals. is it possible my network could take my business to the next level? it is with comcast business. powering all your devices with gig-speed wifi. and you get fast downloads and uploads. pick it up! pick it up! oh we got this! because it's powered by the next generation 10g network. more speed for your business? it's not just possible. it's happening. get started for $59.99 a month for 12 months. plus, ask how to get an $800 prepaid card with a qualifying internet bundle. comcast business, powering possibilities. >> gossip as everyone knows has gossip, as everyone knows, has a way of sneaking past even the most determined efforts a way of sneaking fast, even has the efforts of secret keepers. and soon they chewed on a story that made the rounds. eduardo valseca kidnapped. he must have made enemies, when the story. this was payback. he was probably already dead. >> friends would say thanks to me like, oh jayne, i'm so sorry about eduardo, we liked him so much. speak of him in the past tense as if he was dead. >> even on the playground, classmates told jayne's children to give up hope. >> little kids would go up to my children and say things like oh i heard your dad is dead, they found him in a plastic bag. >> i was around the six month that i knew in my heart that i would never see my father again. >> and even if they did? >> if he's gonna come back saying, if he is going to come back crazy, if he is going to come back having to be in a mental institution. >> and jayne, well, this is her mother who heard jayne talking to the kidnappers. >> she would cry and yell at them on the telephone and once when they hung up on her she threw the telephone across the room and hit the wall, broke the phone. she was so angry with them. you can either collapse or challenge them. >> get sater get mad? >> as time went on she became angrier and angrier. >> and then jim would turn on her computer to find messages from a man barely hanging on. >> i need you like never before. help me. be compassionate towards me. i can't take it anymore. >> she had troubles of her own, by the way. breast cancer. but she kept that to herself. and, as the ordeal continued, she occasionally slipped off to america for tests. >> i just got there, i would have mris, blood tests, visits with the oncologist whatever was necessary. and, i would get back on the plane and come back. >> she got an idea, the kidnappers were obviously watching her so jayne very publicly hold out a moving truck, got bubble wrap as if she was giving up. leaving. >> she was packing up that furniture and she didn't even tell me, i had to ask parents are you moving? are you going back to the states? >> of course not. but that bit of theater seemed to work. >> after that moving the furniture around, the tone of the emails changed. >> to? what >> they began to drop the amount of money that they were asking. >> now, instead of millions the kidnappers demanded hundreds of thousands. that was money she might be able to borrow from some friends. >> i started asking people and some people would tell me yes, sure, call me on such and such a date but then i wouldn't get -- they wouldn't answer my calls or returned my messages. >> why? >> well, they somehow thought by helping me they would expose themselves to that sort of thing, somehow. >> eduardo's grown children from his earlier marriage did everything they could to help, but they didn't have that kind of money. and so they all felt very alone as they tried to keep hope going at the ranch. >> i want you to look at the camera and give a message to your daddy, he will see this when he gets back. >> i love him so much, and he's the best dad in the whole wide world, and i know he's coming back soon. >> and then, quite literally. from the depths of their despair, something completely unexpected. one person who jayne had not approached wrote a big check, demanded no repayment or collateral. one single condition, the benefactor's identity be kept secret. >> jayne finally received the email she had worked so hard to get. we have a deal, it read. be ready to deliver the money. the final amount of the request was with hell, a fraction of the original demand. but it had to be in u.s. 100 dollar bills, and it had to be done in secret. >> i had to go in and counted in a back room, make sure that everything was all in order. >> then she called on her acting skills, stuff down her anxiety. and walked out of the bank. >> a couple of people recognized me, it's a small town everyone knows you, so i stopped and talk to people and even put the back down on the floor between my feet as if it was a yoga bag. i felt like i was stuck in a movie that i couldn't get out of. >> the afi agent refuse -- instead to employees brothers volunteered to deliver the money. but was eduardo even alive? she had demanded proof. and got a heart stopping photo. it was him all right, the once robust youthful edward was a gaunt, emaciated stranger. would they let him go? she was at their mercy. coming up -- >> my stepson found our afi agent crying. >>her worker kidnapped too. now you have no employee, you have no husband, you have no money? >> that wasn't enough for them. >> soon, their world would change again, there was a stranger at the door. >> my mom looks out there and looks over to the window looks closer. >> he could barely talk, he just whispered. >> when dateline continues. was desperate to get the ransom paid and free her husband. as directed, she gave the satchel packed with cash to the brothers, dropped them at a designated >> jayne valseca was desperate hotel in mexico city, and returned to san miguel. to get the ransom paid in free her husband, as directed she gave the satchel packed with catch to the brothers dropped at a designated hotel in mexico city, and return to san miguel. the brothers waited with the back of money. two days. and then finally, and email with instructions. where summer clothes, go -- mark letter t with their car with duck taped, no cell phones, no weapons. the address was a fried chicken place. where they found a note taped to a payphone, more directions. and on it went, and the scavenger hunt from restaurants, to convenience store, each stop with a note on a phone, four hours they drove the giant city. all of these steps had to be followed to make sure no one was following these guys, to make sure that they were well identified. typical kind of handoff. >> they followed the steps, they started at 5:00 in the afternoon, from what i understand, they didn't get the final message until about 1:00 in the morning. >> wow. >> in the final note, on the inside the note said, this is a photograph make sure that the person that meets you at the next destination has the missing piece. >> it was the proof of life photo, with a hole where eduardo's face should be. >> he was instructed to go down a dark alley at a specific spot, and meet this person who would have the other piece of the photograph. >> now the brothers understood it was at an end and they followed the kidnappers directions with absolute precision there were eyes on them, they knew it. they pulled out at the end of the alley as they have been ordered one of the brothers picked up the back of money opened the door got out of the car, walk down the alley, into the remaining brother, disappeared. >> a strange car hovered nearby as if to guard the exchange. it was a police car. at the house, jayne and the agent huddled at the dining room table and waited. hours past. and eternity. the tension in the room became unbearable. and then, finally, one of the two brothers jayne had sent to drop the ransom made contact. he was still sitting in his car, at the mouth of that dark road, he was terrified. >> finally he afi agent told the younger brother of the two who had gotten left behind to go back to the hotel room and stay by the phone. >> the rest of that night and all the next day jayne, the afi agent and the young men in the hotel room in mexico city watch the phone, willing attorney ring. it did not. >> it took about 24 hours and i got an email, it said, in a cynical way, we have the person you send with the money, we've counted the money it's all there. and marked bills as we had requested. >> but now with the kidnappers, now they were holding jaynes employee and would keep holding him so that when they released eduardo, he and jayne would have to cough up even more money to get that man back. wait a minute, at that point you have no employee, you have no husband, you have no money? >> that wasn't enough for them. these people not only want everything that you have, everything that you can sell, everything that you can get a loan for, anything to you can borrow, they want to wipe you out. >> no one, not even the season for federal afi agent predicted that they would take the money and the man who delivered them. the agent was practically a member of the family, he befriended the employees chosen to go to mexico city with the money. he had been the cool one who kept jim going through her months of crisis. but now? he left the room. stunned. >> my stepson came into the house shortly after, he found our afi agent crying. in the back alley. he had always been very professional, very detached from emotions. he obviously didn't see it coming and i don't think he would've intentionally ever sent them into harm's way. so, it was very very hard. >> they had failed. had they killed him after all? and if not, where was he? the kidnappers promised edward was released 48 hours after the drop, there was no word, no call. nothing to suggest the kidnappers had or would make good on their claim. and near the ranch, there was a family to care for. life had to go on. two days after the ransom drop, and the sad distracted ceremony they lit candles on a cake, and marked foreign endo's 13th birthday. >> the only thing i wished for was to have -- if my dad is alive, please bring him back. >> and then the rest of the day they tried to resume something like a routine. routine in limbo, forced normalcy. there were small teeth to brush, but time stories to read. the next morning, her heart heavy, jayne willed herself out of bed, got breakfast for the kids. >> as i'm clearing the dishes, someone walked by, very quick and it was someone who looked very thin and frail, very old and had a baseball cap, with once-daily trelegy, it can still be beautiful. 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(soft music) >> it was her 16th winter in it was her 16th winter in mexico. mexico, eduardo had been gone seven months, she sold what she could, some thought money played her half and still didn't know, had the murder the love of her life after all? it was morning in the kitchen, jayne stared at the back door of the ranch house in san miguel and, that's when she saw there was a skeleton out there, a walking dedmon. >> my mom looks out there and she walked over to the window and looks closer. >> it took a moment to register. it was eduardo. she opened the door. >> his face was completely expressionless. his arms were by his side, i pulled them into me put my arms around him and he felt so cold. it was literally as if he was already dead. he didn't even have energy to raise his arms to embrace me. i just started kissing him. all over his cheeks. he could barely talked, he whispered. and he said i love you so much. >> it was as if his freedom had come at the last possible moment before death. and there by the door, as she held them in her arms, he begged her for her special banana pancakes. >> he said when i was trying to drum about what it could be like to come back if i ever could, i could always see you standing next to the stove, see you from the back, making me food. >> it was the morning after fernando made his wish, over his birthday cake, for this very thing to happen. >> that's some birthday gift? >> just grateful. best birthday gift of my life. have my dad back. >> i just sprinted down the hallway, and i saw him in the kitchen kneeling down like this with his arms open. and i gave him a hug, and the first thing that i noticed was touching his bones and he was pale and he looked dead. but conscious. >> i remember i did not believe that that was my dad. i thought my mom hired an actor to play my dad. >> the old eduardo crept back into that cadavers body surrounded by his children, his plates of food, and the woman who fought for him every minute of those months. who cried for him, who saved his life. always jayne. >> he followed me around a lot, he wouldn't let me out of his sight, not even to use the restroom, he wanted to follow me everywhere. >> and here he was, restored. >> when my kids first saw me and my wife, they said i had no expression. in my face. at that moment i hadn't seen myself in a mirror for seven and a half months. i didn't know how i looked like. i didn't know if i had expression. >> i'm living extra hours now, he told us. but in those first hours of freedom, he found it hard to stand, he could barely walk. he had lost half his body weight, wade barely 80 pounds. he could not believe how truly awful he looked. >> the first time that i saw myself, against the mirror, and i lifted my t-shirt, i put it back on immediately. i couldn't believe i looked like pure bones and skin. it was too much. >> of course, given what he had been through, he probably shouldn't have survived little. the doctor who finally examined him said late stage severe starvation, liver damage, concussion, three broken ribs and severe stomach infections. he hobbled around, bent and riddled, had to be supported upward down the stairs. >> it's like they sucked the life out of me. they just took everything away from me. >> dead in a way? alive, but dead. >> exactly. exactly. >> and yet, within those first hours and days of freedom? >> he was already laughing and it was as if drip by drip life was coming back into the skeleton. >> kind of like the first day of the rest of your life? >> completely. absolutely. it was a new life. in a big way. i was just so thrilled that i actually -- felt like a miracle. after so much, to be able to have him there. >> and then she would see a cloud on his face. or since the torment in his dreams at night. he would be haunted again. >> i had the the flashbacks of -- i'm not sure if i'm dreaming, is this true that i am out? is this a reflection of my thoughts? >> i would wake up early every morning and go check that it wasn't a dream. i would run up to his room and knock and see him get up, okay, he is back. >> but they all knew, their living nightmare wasn't over. the kidnappers still help their employee, still threatening the whole family with death. and eduardo needed to tell jayne as he is about to tell us about his astonishing ordeal. coming up -- >> this is unbelievable. how do you keep your sanity? >> more than seven months in hell. >> since the first minute, that is the only thing i ever saw, just that box. >> exactly what had he endured? >> i thought this is it, he is going to shoot me, and then i started hearing the sounds and i didn't know what he was going to do. >> when dateline continues. and cavities is strong enamel- nothing beats it. new pronamel active shield actively shields the enamel to defend against erosion and cavities. i think that this product is a gamechanger for my patients- it really works. >> eduardo valseca is a gamechanger for my patients- eduardo valseca is a charming and outgoing man-- charming and outgoing man. >> happy new year. >> do you have a message for us in the year 2000? >> with a ready laugh, a zest for life, how we wondered what you are about to hear is that still possible? because, of the box. this is exactly the same size. >> exactly. >> we built a replica, a precise copy of the miserable container in which eduardo was held for seven and a half months. here is where the air goes in. here is where it is pumped out. you know, i wouldn't fit in this thing. just like the original, the inside surfaces are covered in dark, abrasive rug, a single bulb in the ceiling, electronic i watching. the box is only slightly larger than our shoulders, barely long enough to lie down in. this is unbelievable. how do you keep your sanity? >> when i first arrived here, i repeated to myself over and over, and over, calm your mind down. >> when you first came here, that was the violent ambush on the jeep outside of the school, then the bloody semiconscious ride that followed, the blind hustling in the building, the stripping of all his clothes. the sudden confinement in a box. >> since the first minute that's the only thing i saw, just that box. >> then, the vicious daily beatings. and the rules. rule number one, no talking, ever. communication was by handwritten notes, the kidnappers would signal when they wanted to enter the box. >> always knocks, always like that. >> that was the signal to do what? >> to put a pillow case over my head and immediately go like i am right now and put my head against the wall. >> so you never saw their faces? >> never, ever, ever. >> they watched him on the web cam, kept him naked fed him an occasional piece of fruit or solid. a small bucket served as his toilet. it was rarely emptied. his kidnappers kept the light burning, day and night, blasted the inside of the box with high value music. >> i would say please, just turn off the music. just wants, please. >> they said, if we turn off the music and you are able to hear what we are talking about, then we have to kill you. >> how long -- how loud was this music? >> very loud to the point that i lost 50% of my hearing on the right side. >> the beatings, said eduardo, intensified each time he was ordered to write jayne a new letter begging her to pay. >> he broke my palms and all that, kicking me. i couldn't feel the shape of my head anymore, it was full of bumps. >> he secretly marked off the passing days on the scraps of paper. slowly, he starved. if they gave him a bit of chicken he would eat the bone as well, and egg, he would eat the shelf. the tortures intensified. the kidnappers set him notes saying jayne did not care about him, and had moved another man to the ranch to live with her. and at the end of those hours of solitude, doubts eight at his mind. >> i started feeling mixed feelings, i felt like maybe she is feeling like they are going to kill me anyways and they're going to kill the little bit of money that we have. >> they forced him to write those accusing letters to jayne, he said. and when she still didn't pay, they gave him a note announcing they would shoot him. >> they came in, they covered my face, they handcuffed me, they put me face down on the floor so they put the gun right on my leg and they shot me right there. and the pain is tremendous, it's like a bomb coming from the inside of your body out. >> two weeks later, again the announcement in advance. you will be shot. >> and now he shot me in the left arm. right here. and again he didn't want to shoot the bone, so he went from here and it came out on the other side. i was not afraid of dying because i couldn't take it anymore. if i had had a piece of glass, or if i had had anything i would have killed myself. >> and so he thought of home, of his wife's banana pancakes he imagined the faces of his children. >> i would hear the voice of my kids, i would hear fernando saying dad, i miss you. and i would see emiliano so confused. like he couldn't comprehend why i'm not there at night to tell him bad night stories, every night. and i would miss nya's beautiful green eyes. >> he was in his box, for a total of 225 days. and then, one morning. >> he put me against this wall with the handcuffs and i thought this is it, he is going to shoot me. it was hard. and then i started hearing the sounds. and i didn't know what he was going to do. >> but they didn't shoot him. instead they shaped him, dressed him, took the proof of life photo jayne was about to find in her email. and then they tied the hood back on his head and put him in a car and brought him here. they ordered face the wall, it was a cemetery wall it. to die? voice behind him said start counting. >> i start counting from 1 to 200 right here. and -- >> did you get all the way to 200? >> yes. absolutely. i was so scared, you know, i didn't want to screw it up. >> then he turned around, and they were gone. >> you had been in that box all the time and here you are standing all alone in the middle of the night, under the sky, what was that like? >> the first time in seven and a half months that i could feel the wind, and i could move my legs and move away from the wall. and i felt really like walking on a different planet. >> his legs were so weak he stumbled and fell as he stumbled to a nearby road, he felt in his pockets a few pesos in there. he had no idea where he was. >> there was an old man sitting there waiting for the bus from mexico city and i told him that i was going to the ranch and he said this is the right bus. which is how, early that morning, eduardo valseca arrived at his back door and asked his wife to make banana pancakes. unmitigated joy and terror. terror? oh yes. it wasn't over. >> i couldn't even relishing the moment of having my husband back, because we were still dealing with these people. >> remember the kidnappers were holding jayne and edward was employee, the man who had volunteer to deliver the ransom and for his troubles was snatched at the drop site. so now a new round of female demands began arriving. >> we started negotiating, it was like the whole thing all over again. >> this time? the kidnappers promised to kill not just the employee but the whole family. all of them. >> so, you are still terrified -- >> i just couldn't believe it wasn't over. >> the federal police asked them to go to mexico city to be de-briefed by senior officials. but they weren't prepared. how could they be? for what they would hear there. coming up -- the entire family suddenly in danger again. >> i lost my best friends, i lost my home. >> everything changed from one day to another. everything, every single thing that you can imagine. it's literally two different lives. >> and the cruelest setback of all. >> that was the worst thing, more than the kidnapping. that was terrible. >> when dateline continues. she's been looking for. sotyktu is the first-of-its-kind, once-daily pill for moderate-to-severe plaque psoriasis... for the chance at clear or almost clear skin. it's like the feeling of finding that outfit psoriasis tried to hide from you. or finding your swimsuit is ready for primetime. dad! once-daily sotyktu is proven to get more people clearer skin than the leading pill. don't take if you're allergic to sotyktu; serious reactions can occur. sotyktu can lower your ability to fight infections including tb. serious infections, cancers including lymphoma, muscle problems, and changes in certain labs have occurred. tell your doctor if you have an infection, liver or kidney problems, high triglycerides, or had a vaccine or plan to. sotyktu is a tyk2 inhibitor. tyk2 is part of the jak family. it's not known if sotyktu has the same risks as jak inhibitors. find what plaque psoriasis has been hiding. ask your dermatologist about sotyktu for clearer skin. so clearly you. sotyktu. i'm richard louis with your hour's top stories. u.s. secretary of state anthony blinken met with foreign ministers from middle's nations and jordan. blinken and the leaders disagreed on a cease-fire. egypt called for one immediately, with no conditions. the u.s. and jordan say they merely want a pause in fighting. and according to one current u.s. official, european and u.s. officials have begun quietly talking to the ukrainian government about what possible negotiations with russia might entail to end the war. now, back to dateline. dateline. >> officials of the federal police listen carefully while jayne and eduardo told their terrifying story. but what the officials said in response was shocking. and final. you must leave the country. now. they were told. for your safety. their guard hustled them back to the ranch, about 48 hours to prepare. and then in a moment it was over. they gathered what they could carry, left behind closed and dolls and donkeys and dogs, bunny rabbits. and they left. left forever. the kidnappers had left eduardo alive, if barely. but paradise? paradise was lost. >> i lost my best friends, i lost my home, i lost everything that i knew about life just like that. gone. >> they came to america, to jayne's mother's place to start all over again. >> i want to change after that happened. i wanted a new environment, i want to change. >> we needed a reset button after everything. >> everything change from one day to another, everything. every single thing that you can imagine. it's literally two different lives. >> a kidnapped employee by the way? the kidnappers simply released him. nearly three months later. no ransom at all. the federal police continue to maintain that the kidnapping was the work of a marxist revolution party called the epr. but there were no arrests. there were no answers. and gradually, the memory of their terror was mixed with nostalgia for the life they had left behind. which is in part why a year and a half after eduardo's release, he and jayne decided to return with us to their beloved ranch. but it had to be secret, our guaido told us. no one could know that we were coming. >> you never know who is informing these people. >> of course. >> they knew everything about the kids, they knew everything about us. anybody could be there telling them, you know, they are back. >> bodyguards would come along to, a strange accessory now knowing what i read happy place the right used to be. the first night when you are in your old bed in your house, was it weird getting back -- >> it was great. really. >> i slept well knowing we had bodyguards. >> it was just as they left it, they're close still filled through closet. family portraits decorated their rooms. even the dogs greeted them as if their force departure had been yesterday. >> there was a happy reunion at the school jayne helped found. they lead her around the campus to show off the progress they had made in her absence. >> wow! that is amazing. >> how painful that absence had been. [crying] >> their trip back to the ranch coincided with eduardo 61st birthday so jayne organize a fiesta, with only close and trusted friends. ♪ ♪ ♪ and they in a magic evening were transported back into the world they had left behind. the world they loved. ♪ ♪ ♪ >> it was wonderful. for jayne and i, it was 100 percent therapy, to go back to the place and feel happy about it. feel safe about it. it was fantastic. >> the unease, if that's what it was that a company jayne and eduardo back to their ranch in san miguel had vanished. this was home, and it was tugging hard. come back. and then? what just happened just not what happened. >> eduardo came in the door with the lawyer and told me that now the entire train has been destroyed on the inside, it's been ransacked. >> it was the pullman tar, eduardo's inheritance from his famous father, the train and which he had wounded jayne when they fell in love brought it to the -- and his pass, someone, they were right here at the ranch had broken in, smashed it up. they were being watched. it felt like a warning. and the police? >> we call them and they said they couldn't come because they had gasoline. imagine, the answer for a police force to say they cannot go to the ranch because there is not enough -- >> and suddenly they knew. it was over. >> i'm just feeling like i am so overwhelmed with the situation that we are living in mexico today, that i just can't stand it. i just cannot bear it anymore, i want to get far away from here. >> so eduardo said goodbye to his native land. jayne was his country now. the woman he saw at the phone booth all those years ago, when he ruled on his train cart, who made a family and saved his life. who, as he sat crippled in his box, kept him alive. and in love. >> i always knew love is some point but never as important as i knew now, you learn, it changes your life forever. for sure. >> but it doesn't make life air. >> we have to tell you, it's difficult to do so, jayne cancer returned full force, and four years after she fought for and won eduardo's freedom, she died. it had to be dark time for you? terrible time? >> it was horrible. >> that was the worst thing in my life more than the kidnapping, that was terrible. >> it was definitely the most difficult time of my life, losing that woman. yes. >> she was a hero. she was a badass. she was amazing, i look at her as the person i want to become one day. >> i'm very lucky to have had a woman like that as a mother. very lucky. >> now, her presence hovers over everything. but they are realists, she is gone. nothing they can do. so, did it matter anymore finding out who kidnapped and tortured eduardo all those 225 days, or catching whoever it was? >> i put that away. i wasn't even thinking of it. of course i want to justice but -- >> you accept that you probably will never get it? >> yes, exactly. >> i was pistol off, sick and tired of suffering out there that i was happy to be back here, all i want to do is not think about what happened. >> did you, at some point along the way, think i will never find out who did this to me. who did this to us? i'll just give up. >> after time went by and i knew the police and the government and all of that they will never call me back and they didn't care about it, i totally lost hope. >> and then, out of the blue, total fluke, something amazing happened. all because of one nervous cabdriver. and a severed finger. and a harrowing tale. coming up -- >> he says he grabbed the ages kidnapper and we seriously think that it is the same guy that grabbed you. >> after all these years, and arrest. and could it be? was this his prison? >> she is certain that the timing was captured, he owned his house and nobody else was living here. that is a great possibility that i was kept here. >> wow, it really looks like this is the place. >> when dateline continues. ellier than other kinds of sweat? that's why i use secret clinical antiperspirant. it provides 3x stress sweat protection. danielle? 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no. this was a chilean national, a resident of san miguel and his kidnapping business? it appeared to be freelance. for the money. they could never have been charged with abducting this resident of san miguel, her finger was cut off during her ordeal. eduardo living in a suburb heard of the arrest from a mexican newspaper reporter. >> hello to our though -- >> he says i work for a reporter and i don't know if you are aware, they grabbed in san miguel a dangerous kidnapper and we really seriously think that is the same guy that grabbed you. >> wait, his kidnapper? now eduardo had to know, and so did we. was a true? >> so november 2019, more than a decade since he had been taken, we took him with those two san miguel to find an answer that suddenly mattered a great deal indeed. reporters veronica espinosa and analysts report extensively on the kidnapping in san miguel. how many kidnappings were there in san miguel in the last ten years? >> ken kidnappings that i know. >> and in every case, make it in a box. the starvation, the extortion methods. all were the same. and bit by bit this peaceful and prosperous colonial town became fearful. >> translator:, the people don't have the same trust they had in paradise. >> by all appearances, they got him. the person behind it all. >> translator: there were a series of statements made by authoritarians and from the state attorney generals office that said that if he was in fact the leader of all these kidnappings, including eduardo 's. >> and after he was caught, the kidnappings stop. anna took us to the place the kidnapper was apprehended. told the story of the cabbie who was pay ten times the fare to deliver a package that felt disturbing. >> and when he fell to the package, he was like something really strange isn't there. >> inside was the finger of the kidnapped woman. and a ransom letter. >> the cab could see the man who gave him the package and the money was tailing him, taxi came along and parked just here, stop right there. >> right where you see the cars coming that's where he came. >> the cabbie was terrified, hurried he begged begged the police. >> the police said pulled -- and that's when they came in. >> the cops arrested the man, but had no idea yet who he was. and while they figured it out, that man made a phone call. to this modern suburban apartment on the outskirts of san miguel. >> he was kept three months in this house. >> a very suburban-looking place, right? >> right. >> where months the kidnappers and his confederates had been hoping that french american woman, naked, starving, a wooden box for a cell, the details so similar to eduardo's case. >> so they had the wood around and they had sort of like plastic that kills the sound, sort of like -- how do you call that >> a soundproof, she could scream and not be heard. >> that's right. >> this is a change from you, you have some experience or it is different people? >> i think it is the same people, the only thing is that the difference is the location where i was, i was in the middle of nowhere, and you have to have some proof because you have neighbors all over the place. >> the kidnappers phone call was to his confederate. in their. >> so he said tell carlos to clean the box. one hour later, nancy was walking by herself. >> they let her go? >> they just let her go. >> then they took us further out, beyond the suburbs, to this brightly colored country house surrounded by acres and acres of privacy. here, she said, was where the kidnapper lived a solidly middle class life. >> if i close my eyes when we are coming on the car right now on the way here, it's very similar of what i felt -- >> the cobblestone? >> the cobblestones and all that. >> as we approach eduardo was tense. was this where he was held although seven and a half months, a decade ago? >> she is certain that when the time was captured, he owned this house and nobody else was living here. so that is a great possibility, that they kept me here. i can recognize -- while, it really looks like this is the place, my friend. yes. >> all right. >> this is incredible. >> the properties there looked. it has been long abandoned, eduardo scoured the floor plan, based on sounds he heard in captivity. what is it like being in here? knowing that it could be the place? >> it would feel like finding a treasure, because just knowing that these guys kept me here and all of that, it opens another level in my mind that this is the place. but, you know i'm not 100 percent and i will tell you why. because after a few months they changed me to another box and what i remember, very clearly, is that we walked on the second floor for a while -- >> this is pretty small? >> this is small. >> and then we saw it. >> look at this! lying in the dust of the abandoned place. >> look at this is a picture of him and his wife. >> this is a picture of the kidnapper? >> that's right. >> that's the main guy, we found it on the floor and the electric bill with his name on it, and that is him and his wife kissing her. >> the word that goes with these grainy pictures, the name, the identity, the person were like a knife in the heart. the betrayal like no other. >> coming up -- >> i don't even want to look at their faces. >> heart stopping realization. the man who kidnapped eduardo was very close to home. >> that's too much to digest. >> when dateline continues. but i'm protected with arexvy. arexvy is a vaccine used to prevent lower respiratory disease from rsv in people 60 years and older. rsv can be serious for those over 60, including those with asthma, diabetes, copd, and certain other conditions. but i'm protected. arexvy is proven to be over 82% effective in preventing lower respiratory disease from rsv and over 94% effective in those with these health conditions. arexvy does not protect everyone and is not for those with severe allergic reactions to its ingredients. those with weakened immune systems may have a lower response to the vaccine. the most common side effects are injection site pain, fatigue, muscle pain, headache, and joint pain. i chose arexvy. rsv? 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[laughter] yes, beautiful memories. i can't, it's just, i can't feel sadness in my heart. life is too short. >> you don't let the sadness in? >> low. you have to find excuses to be happy every day instead of bringing excuses not to be happy. >> that might be the secret to life. >> i'm craig melvin. >> and this is "dateline". >> a hopelessness. where did she go? who did she see? just want to know what happened to my sister

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