Thanks. Yeah. This is difficult. Hello, My Name is michael mcmullen, and im speaking to you on january 17th, inside of a Plywood Box here to relay my recollections of 9 11. I mean, obviously its very unresolved for me. Me. I could see the damage being done to people when they couldnt tell their own story in their own words. It was just planes, planes, planes, building down, building down. There was absolutely no space for more complicated stories about what people actually felt. So this is it. Well, go check to see. I just clicked it. Go check to see if it went up. We wanted to bust open a space for that. You can see were in action. N once people went inside the booths, they controlled the recording. They controlled their own story. Hey. It became absolutely clear that this really was a very shattered experience. With a lot of Feeling And Emotion behind it. Im just not. And our purpose was to capture exactly that. To tell the personal truth of what 9 11 was. Red lights on, i guess this is working. Working what the hell was that . The Trade Center. Oh, my god. Oh, my god. Oh, my god. So my husband and i haD Decided that we were going to take the morning to do some errands and have breakfast toGether and so we dropped our daughter off at school. I came down the stairs from The School, and my husband was talking to a stranger. And he had a page from a Paperback Novel in his hand, and the edges were burnt. And i said whats that . And he said look over there. Oh, my god. My first thought was, is that the building that my son works in. Because if that was his building, my son was in a lot of trouble. Because the smoke was up high, and my son worked on the 105th Floor. Jesus christ. I remember holding up my hand to the building and trying somehow to count down the number of floors from the top of the building. And i said to myself, how can he Get past that fire. It was just horrible. It was bleeding, the building was bleeding into the sky. I said to myself, this doesnt feel good. Theres something terribly wrong. Theres people up there. Stay where you are. Theyre making their way up now. Hello, hello. I was on the 87th floor, and i didnt know what hit us. I mean, we thought it was an earthquake, and we shook so strong. The shake was so strong that we thought we were just going to tilt right over in the water beneath us. I heard something coming overhead, and you could hear, it sounded like a plane was in distress, you heard it going, like it was in trouble. I said, steve, what is that smell . He goes, i dont know, it smells like gas. I said, it smells like fuel, maybe it was a plane. Thats when i started to cry, i started to panic. What are we going to do . E going . Its the biggest sale of the year, on the new Sleep Number 360 smart bed. Its the most comfortable, duallyadjustable, footwarming, temperaturebalancing, proven Quality Night Sleep weve ever made. Save 50 on the new Sleep Number 360 limited edition smart bed. Plus, 0 interest for 48 months. Ends monday. Like you, my hands are everything to me. But i was diagnosed with dupuytrens contracture. And it got to the point where things i took for granted got tougher to do. Thought surgery was my only option. Turns out i was wrong. So when a Hand Specialist told me about nonsurgical treatments, it was a total game changer. Like you, my hands have a lot more to do. Learn more at factsonhand. Com today. For skin that never holds you back dont settle for silver 1 for diabetic dry skin 1 for Psoriasis Symptom Relief and 1 for eczema Symptom ReliefGold Bond Champion your skin every single day, were all Getting a little bit better. Gold bond were better cooks. Better neighbors. Hi. Ive got this until you Get back. Better parents. And better friends. No no thats why comcast works around the clock constantly improving americas largest gigspeed broadband network. And just doubled the capacity here. How do things look on your end . Perfect because were building a better network every single day. We have a breaking News Story to tell you about. Apparently a plane has crashed into the world Trade Center here in new York City. So my mother got on the phone, and she lives just across The Street from the world Trade Center. Come over here, did you put your tv on . Do you know whats happening, and i said no, and she said, oh, my god, and she was crying hysterically. And i was like, mom, whats going on . And my brother said, dont tell her. Dont tell her. Tell her to come here now. Across The Street. People say that its chaos down there on the scene, and eyewitnesss say that the plane actually seems to be in the building. Can your Brain Register . I cant register. At this point, i thought, oh, this is just a fire. Thats not so bad. There will be scaffolding on the world Trade Center for years, and theyll fix it. But then i saw my dad on the sidewalk, and he turned around and he was crying. And he was hysterical, and ive never really seen my dad cry. And he said, elizabeth, oh, my god, they were just going to work like i go to work. They were just going to work today. I took off my shoes because everybody knows that Jo Jo wears shoe, High Heels all the time, im known for it, so what i did is i took off my shoes and i rolled up my pants, and i put my sweater around my waist, and we all got toGether, and we all crawled through the debris, smoke, but when you looked at the other side of the floor, all you saw was a black hole. What is your emergency . Okay, all is black . Hello, sir . Hello . Hello . Realizing that youre helpless is a terrible thing for a parent. I mean, thats my son. My perfect son. Maybe hell go up to the roof, helicopters will save him. Maybe hes already escaped. But he must have gone past that fire because hes alive, and hes going to come home to me. And its a story that well tell to Each Other and to his children, my grandchildren in the future. E future hi, My Name is lisa knapp, and today is september 10th, 2002. I basically spent the past 364 days trying to avoid what happened. Just because im not ready, and i thought maybe this would be the best way to do it, so this is kind of a therapy for me as much as it is, you know, telling my story. With all the Debris Falling, one of the guys at my desk grabbed me, and hes like lets go, lets Get out of here, but then it dawned on me that my friend lindsay moor house, one of my best friends from school was in the second tower on the 89th floor. Shes got to be okay, obviously she has to be okay because theres no Way Anything bad could ever happen to anybody i know. Look at the second building. Stupidly, i left my Cell Phone on my desk, and so i didnt know how to GetIn Touch with her. Oh, no. Oh, my god. A second airplane. A 727 just rammed into the building. I remember understanding that it was terrorism at that moment, but i just, i think i was just in such shock that i didnt feel any pain. I didnt understand the significance. Brought my camera. Got my video tape, went outside my building. And i just could not believe it. Its funny to have this analogy, but that star Wars Movie and Ob 1 Kenobi heard the planet explode in the beginning, and he said we heard the voices of A Million people who perished and that loud explosion, i really felt like the voices of all those lives. I kept saying over and over, im scared. Im scared. I mean, i was born and raised in philadelphia in the ghetto, so i thought i was a tough cookie, i really did. I really thought i was a tough person. I could handle anything. But i realized just how much i couldnt handle. In the air, you could feel the reality of it. It was just so very apparent that the world had changed. What shocks me now is that i could have lived 54 years and not understood how instantaneous things can change, and how suddenly, just in an instant, life is gone or that you go from a moment of just this extraordinary beauty to this extraordinary horror and terror, and ugliness. It flipped me into a different sort of consciousness about where i was in the world, suddenly i wasnt just in my apartment in some neighborhood in new York City. Suddenly, i was witnessing some colossal terrifying process of being in the world. I guess maybe now Getting this off my chest im a little more willing to talk about things and to face what happened and to come to terms with lindsays death. But i just cant Get over the fact that shes gone because its just its too much to think about and what happened that day is still too much for me to think about. So yeah. I guess thats it. This unfortunately is typical. Its only in the movies that you Get the advanced warning. Larry, im sorry to interrupt you, but jim has new information at the pentagon. Nick, are you there . According to u. S. Intelligence officials, katie, they had no early indications that anything of this nature could have it was my first day here at the pentagon. I had brought a few personal items with me that day. I brought my bible. I brought my palm pilot. I brought a novel to reaD During lunchtime. And then i stopped at one of the i went to go and meet my younger Sister Patty in the center court, which is in the center of the pentagon, and we talked for a while, and we joked. And then we also mentioned the uncomfortableness about what was going on in new york that day. And i remember thinking at one point, oh, lets go shopping, lets Get out of here, but im too realistic, and too dedicated to our work to do that. The pentagon officials are scrambling to determine what course of action, if any, the u. S. Military would take. D take Coverage Customizer Tool . Sorry . Well, since you asked. It finds discounts and policy recommendations, so you only pay for what you need. Limu, youre an animal whos got the Bird Legs now . Only pay for what you need. Liberty. Liberty. Liberty. Liberty. Age before beauty . Why not both . Visibly diminish wrinkled skin in. Crepe corrector lotion. Only from gold bond. brother hi Sis Sister youre late brother fashionably late. sister we can not be late. brother theres a road right there. brother thats a cat. Wait, just hold madis headpiece. sister no. Seriously . brother his name is whiskers. bride what happened to you . Whose cat is that . brother its a long story. sister oh my gosh. farmer whiskers there you are avo the subaru crosstrek. The adventurous suv for adventurous people. Love. Its what makes subaru, subaru. Dry eye symptoms keep driving you crazy . Inflammation in your eye might be to blame. [inflammation] lets kick kens ache and burn into gear over the Counter Eye drops typically work by lubricating your eyes and may provide temporary relief. Those drops will probably pass right by me. Xiidra works differently, tarGeting inflammation that can cause Dry Eye disease. [inflammation] whats that . [inflammation] xiidra . No it can provide lasting relief. Xiidra is the only fdaapproved nonsteroid treatment specifically for the signs and symptoms of Dry Eye disease. One drop in each eye, twice a day. Dont use if youre allergic to xiidra. Common Side Effects include eye irritation, discomfort or blurred vision when applied to the eye, and unusual taste sensation. Dont touch Container Tip to your eye or any surface. After using xiidra, wait fifteen minutes before reinserting contacts. [inflammation] got any room in your eye . Be proactive about managing your symptoms by talking to your doctor about twicedaily xiidra. Like i did. [inflammation] i prefer you didnt xiidra. Not today, Dry Eye. [swords clashing] had enough . No. Arthritis. Here. New aspercreme arthritis. Full prescriptionstrength . Reduces inflammation . Thank the gods. Dont thank them too soon. Kick pain in the aspercreme. We are Getting reports that the fbi is investigating the possibility that these two planes have been hijacked. I said, gosh, if the world Trade Center, if this is terrorism, they are going to hit the pentagon. Staff sergeant weathers, youre crazy. Theres no way thats going to happen. Not the pentagon. Nobody can Get to the pentagon. No way, no how, its not going to happen. Boom. Everyone literally lost their mind. Right now, we have an airplane that crashed into the pentagon. Get back, Get back. We began to rush out. But as i was going out, something in my mind as clear as a bell said go back. I could feel the heat going in. All i had was a tshirt, undershirt that i ripped off and put around my face. We ran into the metal doors up there, and broke the doors down, and went in as far as we could go in. You could hear the fire above you crackling and you could know that the smoke was around you because you couldnt see. Go ahead. Command, were Getting reports of people trapped. A burst of burning debris from the ceiling fell and landed on my hands, and i shook my hands and i got up out of my chair, and i started to look around. Everything around me was on fire. The smoke and the fumes just started to take my breath away and i started to cough and choke, and at that point i just really believed that my life was going to end at that point, and i cried out to jesus, and i asked him, jesus to just help me, help me Get out of this. And no sooner i spoke those words, there was a voice that i could hear through the smoke. Is there anybody in here . And i called back to him, i said, yes, were here, were here. He says, i cant see you. I said i cant see you either, but were here, please keep coming. And then i looked up and i could see the silhouette of a figure moving. So i reached out through the smoke, and there was a hand reaching back and it grabbed me, and it pulled me and tried to help me. She explained how she prayed to come out, and i told her how i prayed to go in. Dear lord, give me the strength to save this womans life. And we answered Each Others prayers. God called him to order and put him into action, and he did not waiver and he did not falter, he stood strong and brave and came forward. The army awarded me the Purple Heart and the soldiers medal, the highest medal for valor given during peacetime. I told them i didnt want the medals, my reward was when sheila told me i was her guardian angel. God is just an awesome wonder, and its still to this day and will forever be a miracle to me that i am still alive. L alive. My name is donald byrd, im a choreographer living here in new York City. While i was watching what i thought was Debris Falling off the building, it crossed my mind that it was people, and that was unbelievable to me that it might be people that was people that were falling out or jumping out of the building. And so i got a pair of binoculars to verify it. And what i saw were people holding Each Other and then leaning forward and falling out of the building. And the thing that struck me was that they didnt struggle. I said to myself, this just cant be happening. I have to step back and i have to run and leap and bang my head into a wall to come out of the most horrific nightmare ive ever experienced. This cant be true. It was just too much. It was the sadness and the grief and a very deep sense of sadness, and the mystery of it all, and i sat on a bench and just sobbed for a while. And i just hated the people who had flown the planes into the building because they had forced people to make an impossible decision. Either the fire or falling. Lets move. Lets move. Evacuate the building. Evacuate the building. I just drove like a Bat Out Of Hell to Get to the pentagon as quick as i could. I knew that shelley would meet me there is we would Get the kids out. I pulled over and ran down there and found the kids, and that was the happiest moment of my life, and turned on a dime, it was the worst moment of my life because i knew shelley would have been there if she could have. Ave been there if she could have. Being first on the scene, when every second counts. Or teaching biology without a lab. We are the leader in 5g. 1 in customer satisfaction. And a partner who includes 5g in every plan, so you Get it all. Without tradeoffs. Unconventional thinking. Its better for business. I order my groceries online now. Shingles doesnt care. I keep my social distance. Shingles doesnt care. I stay within my family bubble. Shingles doesnt care. Because if youve had chicken pox, youre already carrying the virus that causes shingles. 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Here, things work the way you wish they would. And better protection costs a whole lot less. Youre in good hands with allstate. Click or call for a lower Auto Rate today. Youre in good hands with allstate. When that car hit my motorcycle, click or call for a lower Auto Rate today. Insurance wasnt fair. So i called the Barnes Firm, it was the best call i couldve made. Call the Barnes Firm now, and find out what your case could be worth. Call one eight hundred, Eight Million and i D D so my y quesonons coueouout hicacase. Y y son, call one eight hundred, cacalledhehe bars s Filion And ID D soit was the best Call Coueouout Hii couldve made. Call the Barnes Firm aand find out what your case all ccould be worth. Uldve made. Call one eight hundred, Eight Million i kept telling people, look for patty, look for patty, shes wearing a reD Dress. Shes a smaller version of me, and i didnt want to show too much fear. So i kept looking around for her, but i thought, no, think positive because youre going to find her sometime this afternoon or this evening. Its very very confusing here. I was just hoping i would recognize her shape because everybody was so bundled up that was coming up. And i was looking around there, and i didnt see anything. I just felt like i would know when i was near her. So i just kept going and kept looking. And the wind was blowing in my face, and i thought of that letter from the Civil War of the Sullivan Ba Lieu letter, he tells his wife if he dies in battle, he would come back and be the breeze against her cheek. I remember talking to the breeds and telling shelley, if thats you you go back, and you wait because were coming to Get you. We are living through a day, the 11th of september, 2001, that we will be dealing with for a good long time in our lives, and our children as well in their own lives. I want my mommy. My headmaster said this was not a Fire Drill and that it was a terrorist attack. I mean, i had never felt so scared in my entire life, and i mean, during that day, i was only scared to a certain point. I wasnt scared that if something would happen and i was going to die. I wasnt scared of me dying. I was scared of my parents dying. I remember seeing a boy on my way to my next class. He was one of those really popular boys, you know, The One that you always expect to see a smile on their face, nothings wrong, but that day, he was crying hysterically. And all i wanted to do was go up to him and give him a hug, so i did. I had no idea what was wrong. All i know is that he needed someone, and i was there for him on that day. Only a very small handful of Terror Groups is on that list, and on the top is osama bin laden. The phone started ringing. My husband is a very prominent islamic scholar, and we are muslims. And we realized at that very moment our life was about to change because not only do we have to grieve for what has happened and feel the sorrow for all the victims, we now have to go on this defensive to defend our faith. And this is a very big burden. But i feel this event is going to reshape the world into a better place. You know, and we will gain something from it, but we have to be patient. Im sorry, you got to go. Go. Lets go. Lets go. At this point, i looked at my mom and my family and i was like this is crazy, lets Get out of here. Lets go. You know, i thought we should just maybe start walking away from the world Trade Center because what if it fell, and i said that, and everybody started to calm me down, my neighbor said, oh, honey, dont Get upset, youre pregnant, youre really close to your due date, no, its not going to fall. And i said it is going to fall. Theyre going to fall. G to fall. And our customers rated us 1 for Network Quality in america according to j. D. 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And i was like here i go, im going out, and as i go out, a cop grabs me, and says, miss you cant go out there. I said, no, i got to go, and i fainted on the spot, what i saw is all the devastation, all the jumpers, all the people that jumped. At that point, the cop had picked me up, and he carried me. Its going to fall. Its not safe here. Keep moving. Keep moving. You cannot stay here. Lets go. Lets go, lets go. I ran to the corner, and i just dove under a car, and when i dove under the car, a priest was with me, and he started saying Hail Mary full of grace. Hello good lord, Dear God help us. I just said im sorry for everything i never got to do, and im sorry for all that i never was, for the things i didnt work on, for the evil in me that i didnt cure, and i loved my life. And im sorry i wont see my baby. You heard people screaming. You heard the debris hitting the car. And then all of a sudden, you didnt hear a thing. Thing. All of my passionate sentiments go to the residents, will face no normal for the rest, but nevertheless, we must not stress, go on completing the quest, Speaking Complex Rhymes until infinity, Mess Mer rised, in the heart is the song and the soul is the drum and think of the families that have been tangled in blood. At that moment, i just got down on my knees and i pray in spanish, you know, father maestro, please Take Care of my family. Take care of my wife. The memories of the people they loved, my prayers and hopes anD Dreams are with you, and at a time like this, peace is the only thing that is true. Making love Ones Rest in heaven, you know that is always going to be remembering the day that there was nothing for us to fear, the day we saw nothing but our true heroes. I took a few deep breaths and blurted out as loud as i could, if you hear my voice, youre still alive, every man Get your face under your shirt right now, come on do it, do it. True spirits rising from the earth, what i feel though i wish can now be reversed. The terrorists know can never defeat of the peace that we share and the people we love. Thank you. Share and the people we love thank you. Well try and talk to some of these guys. This is the scene in Lower Manhattan where the upper floors of the world Trade CenterTower One apparently have completely collapsed. Can you tell me what you saw, what you heard . You all right . After the first building fell, i saw these two women sitting next to Each Other, just, you know, all dishevelled, and they looked like they were in shock. And they just, they werent saying anything, and they looked like they needed help so i walked over to them, and i told them, you know, that i could take them to my parents home, and just my mom would give them clothes and a shower, and they would call the people that loved them, whoever was missing them. But they didnt answer, and then some other people kind of started coming around and i saw that, you know, like these people obviously looked like they knew a lot more about helping than i did, so i started backing away, and then like i just got this Gut Feeling to take a picture. There was a nice jewish orthodox boy, he saw me in The Street. He wanted to take me home to his mom and let me call my family, and i really, really appreciate that. She told me that i kind of changed her life around and, you know, i saved her day, and all these sort of things, and i really felt silly because i didnt do anything really. I just took a few pictures. I do consider myself so lucky. There were people stuck up there, you know. My father started to call me lucky instead of jojo. Jojo. We gave new Zzzquil Pure Zzzs restorative herbal sleep to people who were tired of being tired. Ive never slept like this before. Ive never woken up like this before. 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Pshh, mines so fast, No One can catch me. Big Whoop Mine gives me a 4k streaming box. For free thats because you all have the same internet. Xfinity xfi. So powerful, it keeps oneupping itself. Can your internet do that . These are the first pictures. This is United Airlines 93. It crashed south of pittsburgh near the town of shanksville. My name is earnest stull. I am the mayor of the small town of shanksville. I cannot stress that we do not mind the publicity. We just hate the way it happened. We did not want 40 people to be killed to put our little town on the map. Three, two, one. Police tell us the Crash Scene up close looks like a scrap yard, leaving the crew and passengers unidentifiable. Okay. All units assigned to this call are there any identifiable pieces of the plane . There is nothing but debris, just small pieces of metal and aluminum. What have witnesses saw . I couldnt compute what i was seeing. It just didnt seem real. Right now Pennsylvania State Police have secured the Crash Scene. Specifically because i am airline pilot. I fly 737 800s. I would put myself in that Cockpit And Replay the different scenarios in my mind, and it was kind of a frightening experience because, based on how we have been trained, we are always supposed to deescalate the situation and try not to fight if possible. So im sure the pilots did not have a chance. They did not know what was happening. They did not know what was coming, and im sure that they were executed. Massively well coordinated attack that is nothing short of a Declaration Of War on this country. Another issue is im also in the military. Im in the navy reserves. So im not sure at the moment am i going to be called up to fight or not. Am i going to have to help protect our country . The Rescue Workers yelled we need stretchers. So i ran and picked up a stretcher and headed further inside the security perimeter. I found myself looking at the door that leD Down the corridor to shellys office. And there was smoke coming out. And the thing was still burning and everything. You know, i stayed and i didnt have a choice. I knew if she was in there and she was alive, she was expecting me to come Get her. You pull people out of smokey rooms. We carried the wounded. I dont think well ever forGet that pounding on a door or a scream from someone you couldnt Get to. We have a collapse on the heliport side. Right there i realized how important serving my country is. I have a son. Any time im called for duty to go fight in any country, i will give my life for him. I kept going, i just cant believe this. This cant be happening. Please not patty. She was the catalyst for our family. She was The One who would bring all of us toGether. On my down days, i have to think shes watching pushing me saying keep going. Keep going. I miss her so much. Again, thank you for this opportunity. Apparently, how could he be in our culture and walk amongst us and eat with us and not fall in love with any of us . I mean, it is beyond my mentality. They have obviously evacuated that whole area of one world Trade Center. Now im told there is concern about the second one collapsing as well. My name is mary adams, and today is august 16th, 2002. I talked a lot after September 11th about September 11th, but not so much about my brother Charlie Murphy who was on the 105th Floor and worked for canter. Dear god. Its going. Its going down now. Its going down now. Oh. Oh, those poor people. Oh, god. When the North Tower fell, i just couldnt believe it. I just fell almost at the same time just down to my knees, and it was you know, at that moment i felt like i knew that charlie was gone. You know, but a minute later, i began to really believe that he was still alive and i just went into Default Mode of trying to find charlie and where he would be. And then i heard that maybe there were a whole Bunch Of guys from canter still alive and they had contacted people. I grabbed on to that like, okay, this is definitely true. We were there for three days, and calling and looking and following every possibility. My brother is like a hero in our family, just this big, jovial, fulllife guy who was coming into his own. He was in love and very happy and soon to be married. So my husband had been working down at ground zero. And i remember we had the airconditioning on, and i had put the kids to bed and we sat in the living room. And i cracked a beer having slept just a few hours here or there. We just sat down in this Cold Room and i drank a cold beer. And he said, mary, theyre not going to find anybody alive. You know, he said, i saw it. Theres, you know, nobody. He said, charlies dead. But i said a prayer with him. You know, and it felt so good to finally have some kind of answer. You know, everybody knows this, but what a tremendous loss of so many, you know, great, great people. How foolish. We can see new York City in the smoke. Our prayers and thoughts go out to all the people there and everywhere else. This has been one of the darkest days in america even nine, more than nine hours after this disaster began. Officials do not know how many people were killed, how many still are trapped in all the rubble. At 6 00, they made a decision and said, look, the Old Guard is going to take over for Fort Myer and take over the stretcher duty. You are free to go. Then i was stuck in a quandary. Should i stay there and try to Get inside or and possibly die or go home and be with the kids and leave her there . And i still dont know if i made the right choice. But i went home. I figured they needed a parent at their side. They were confused. So i i went home. So i i went home. The measure of progress. This is more than Glass And Steel and stone. Its all beauty. Eauty. 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Finally yasso a ridiculously creamy, crunchy, chocolatey dipped Ice Cream Experience with 25 less calories because its made with greek yogurt. So, thanks for everything ice cream, but well take it from here. Yasso audaciously delicious wednesday morning, a morning people are waking up with disbelief and heavy hearts, especially those who have lost Loved Ones or are uncertain where their Loved Ones are. On the morning of the 12th, with two of my paramedics, i went over to ground zero. I was hoping beyond hope that we would see someone, that we would be able to save. But it was a ghost town. The most surreal thing i have ever seen in my life. There were Body Parts everywhere. There was clothing in the trees and the stench was somewhat nauseating. I had smelled it before in war, but this was overwhelming. What was most heartening was the volunteers, just thousands of people. They would say im from cincinnati. Im from miami. Im from maine. Firemen, police. There were just rounds of applause for these people who came from everywhere from our great country to help with the rescue. I remember talking to a construction guy, and i said who are you and why are you here . And he said, im an american. I have to do this. There was no day, and there was no night, and there was no time for us to leave. We just stayed there and helped in this war zone. People would walk by, total strangers and just touch Each Other because you needed to feel life. I would just do loops, you know, and just go in and out of the blocks with big jugs of coffee and sugar. It got to the point where we realized the guys were waiting for us. You know, they were like so grateful. I used to be an emt, so i wanted to help, you know, my way i could. Id climb through holes and crevices. There was just so many weird things. It was a morgue. It was a triage center. It was food. It was a bathroom. It was a massage tent. I carried bodies, parts of bodies, whatever. I never felt so helpless. You see these guys, you know, these grown men and they would come in and sit down and just tell you these stories of what they had been through that day and what they had seen. The buckets the buckets were the things that i couldnt stand. They would fill the buckets with Body Parts and leave them at our station. You had to hold it toGether because they were in there to talk to you and they were in there because they just needed somebody to talk to, to listen to them. What they found of my son, what they call the remains of my son is a bone fragment. Three inches by an inch and a half by half an inch. So we have something of him to bury. It certainly isnt enough. But its something. Its a torture that stays with you. And there are people that can Get out from underneath it, god bless them. I know i cant. I always believed that every day should be treasured and that everybody deserves a chance and that everybody is equal. I didnt use the word hate. I now use it with every fiber of my being, and i hate that i do. On september 21st, i gave birth. And it wasnt anything like i had planned because it was so close to this tragedy, it was totally different. And i feel in certain aspects quite gloomy. I read an account that a man gave about losing his son. And he said that one of the biggest changes for him was that he no longer actively looks for happiness, but if it comes to him unsolicited, he embraces it. And i think thats what happened to us. Father in heaven, we are hurting. It was in october. The city was having a service, and it was a very upsetting day. But as we were leaving, we saw these therapy dogs. There it is. And we just sat in the middle of The Street and started to pet them. As he was petting my dog, she started to cry. She looked at me, and she told me that she had lost her son in the world Trade Center. Matthew, we always likened him to a Golden Retriever puppy. We said he kind of had the same loyalty, the same sloppiness. Yeah, the same table manners, but he just loveD Dogs. My heart just went out to her, and i said i would like to name my new dog after her son matthew. It was our moment of joy unsolicited. Its a perfect tribute to him. Were very grateful. Thats it. In the last 90 days the nation has been consumed by grief, especially those directly affected by the attacks. In the beginning of october, i got a job with fema. It was a one Stop Shop Relief center where you would come and they could Get their food stamps, employment, child care, education, you name it. One afternoon at christmastime, the Waiting Room was stuffed to the gills and everyone was so worried about money and the holidays coming up and the sense of loss, the poignant sense of loss. And one client i started talking to, and she said, im a singer and ive lost all these gigs and i dont have any money. And i said, would you mind singing for us . She said, sure, where do you want me to sing . And she stood up and sang new York State of mine, and ive never felt the center so hushed and focussed and toGether. It was this amazing moment of resiliency and just the sense of, you know, somehow were going to Get to a different place. You could look right into the lens. Thank you. Are we good . My name is lisa ridd. Its tuesday, april 27th, 2021. 1 i keep my social distance. Shingles doesnt care. I stay within my family bubble. Shingles doesnt care. Because if youve had chicken pox, youre already carrying the virus that causes shingles. In fact, about 1 in 3 people will develop shingles, and the risk only increases as you age. So what can protect you against shingles . Shingrix protects. Now you can protect yourself from shingles with a vaccine proven to be over 90 effective. Shingrix is a vaccine used to prevent shingles in adults 50 years and older. 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Facing leaks takes strength. So heres to the strong, who trust in our performance and comfortable longlasting protection. Because your strength is supported by ours. Depend. The only thing stronger than us, is you. Its very surreal to be back here and to be talking about everything thats happened and changed since then and then specifically the experience of recording that video in this booth. Today is september 10th, 2002. It was 364 days after September 11th that i went in and i recorded that video, and i i know that in those 364 days i didnt like deal with my feelings about lindsey or even the day of September 11th itself. I avoided talking to my friends, talking to my family, talking to coworkers about everything that happened just because im not ready. I mean, it is the worst thing ive ever seen and it is the worst thing i hope to see. For years, it was too hard to even see a picture, you know, of that image that was like everywhere. I mean, just the idea of going back and trying to process all of that honestly felt impossible. But then i went to the memorial. The way that the water moves, all of those names around it its just a transformative experience. I was then like so much more at peace with sharing my feelings with my kids. And they hear stories about her all the time. I dont know. I wonder if it will help them one day like when they lose somebody who they love. They will be able to remember that, like, i had a friend who i loved and i lost and its okay to be sad. Its okay to grieve because you can always live your life and you can love your life and you can be happy, too. Mary adams and today is april 30th, 2021. It wasnt easy for me to mourn my brother. You know, i wasnt good at it. And, so, i remember walking back in to work probably about two weeks later. Im a Social Worker by trade for girls that couldnt live at home. Gradually throughout the day, one by one would come in and check in and say hello and they would give me a hug, nod at me. For these girls, a Brother Being randomly killed on a beautiful Tuesday Wasnt unusual. Many of them have lost brothers, siblings, cousins, parents. They got it. They understood. They knew i wasnt fixed or healed in two weeks time. They knew where i was. And in turn, they showed me a path. I did Get up and go to school. Had some rough times. They had a lot of joy. And, so, i learned that you are never going to Get just all joy and all laughter, and so we have to accept the Heart Ache and find a way to integrate it and live with it and still move forward. You know, hes still really in my heart and he always will be. I ride my bike every day to work around ground zero. I always rub my heart, you know. Now i dont hate watching that video bringing me back to so close to 2001. Feels almost good. It feels as if im just closer to charlie. Almost as if he could be right there. Thank you. It was heartbreaking, absolutely heartbreaking. I mean, thinking about all the people that died and theyre you know, it just stayed with me. In particular the people jumping from the building. My name is donald bird. Im a Kor Yog Gra per living here in new York City. I made a dance that was kind of directly related to how i felt. And not just that it haunted me, but also this idea of those people being at peace. Once i was able to Get that out, the kind of work that i did changed. I started to think about my artistic purpose differently. I started making work that kind of addressed issues of social justice, race. I mean, it could no longer before for me. It needed to be of service to the community and that thats what i wanted to do. And that was a direct result, i think, of what happened on 9 11 which was a kind of Eye Opener about how i wanted to live. And i think now i live in a space thats not about despair. Its about hope. Hope. 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I remember standing outside the Art Gallery with my frienD Dominique, my coworker, and it started to snow out. We were eating anD Drinking Hot Chocolate and looking at the Tv Screen telling the photos that were inside. Every wall of the store, even the ceilings are lined with pictures. Hundreds and hundreds of pictures. Many of them are too powerful to explain, even for the people who were there. And i said, oh, my god, dominique. Thats us. When i found that picture, it actually changed my life. It just gave me a lot of closure. Thats the word im looking for. It gave me a lot of closure and i was able to move on with my life because it just made me feel better. Hes part of my history. He caught me at the worst moment of my life. And the worst moment of my life brought me to the best moments of my life. Losing a spouse was a horrible place to be. I mean, when i opened that roof door, i was almost literally looking into darkness wondering what was coming next. I didnt know how things were going to shake out. We moved to west virginia. I wanted to Get the kids out of d. C. Because i was afraid that there could be another attack. I lived in pretty constant fear of that. So we had been there about a month and i was trying to be a fulltime dad. I thought the kids needed that. But obviously it was not always easy. And one day i was cleaning out the family car. I apparently didnt do that very often because i found a little notepad under one of the seats, and it was shellys notepad. And i had a Bunch Of, you know, grocery things and stuff like that. But it also had some words that she wrote down. And they were, we have only a finite number of days on this earth. Make them extraordinary and fill them with passion. And i have sort of taken that as my guidance from her. To approach life with purpose and make a positive difference. I remember The School had this excellent kindergarten teacher, but it just so happened her name is ms. Ahmed. She was a muslim woman. There were two kindergarten teachers. There was nothing wrong with the other one. I told the principal, you know, i would really like the kids to go through ms. Ahmeds class because their life theyre going to hear that muslims killed their mother, and thats just not true. There were these inhuman scum who killed their mother. They hijacked a religion to do it. So the principal agreed and the kids both went through ms. Ahmeds kindergarten. And i have to clap like this. Now weve got, you know, one graduating from harvard. Weve got another one going to law school, so bravo ms. Ahmed. And bravo, shelly. I mean, shes a remarkable woman, and everything thats happened since 9 11 happened has born her touch one way or another. My name is aj devine, and im in the navy reserves. So now the issue is am i going to be called up to fight or not. You know, the question, what do you mean you have to go to afghanistan for a year . That doesnt make any sense. Youre 43 years old. 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I absolutely went with the preconceived notion that i was going to be hated. I was going to be maybe under a great deal of danger all the time because they dont like americans and they dont like christians. U. S. Afghan relations are at a low point in an already difficult relationship, one that relies on cooperation. And this incident and, so, my whole philosophy was, okay, im just going to do the absolute minimum, keep myself out of Harms Way and just work. But, you know, that meant having to travel outside of the base, outside of protection on our own just with our weapons and our jackets and our helmet and our Gear And Travel two miles through Kabul City streets to Get to the Ministry Of Defense where the afghan Air Force were based. So i come into the morning with extraordinary anxiety. All right. Lets Get to work. Lets start working on these numbers and maintenance numbers and how are we going to Get these aircraft up and flying. And they would be like, slow down. Take it easy. How is your family . How is your kids . Are they healthy . Im like, yeah, yeah, yeah. Theyre healthy. But lets Get to work. Slow down. Slow down. And we would not Get any work done until we talked about Each Others families and i started learning that. I thought that was cool. Thats not something that we we all love our families, but they make a certain emphasis on it. Regardless of whether we should have been in afghanistan or we shouldnt have been in afghanistan, we had a personal connection with Each Other. And i started realizing our common humanism. That, hey, were not so different from Each Other. I mean, i became so immersed in it that i changed my complete perspective. I was like, i am not leaving here without having done something positive and something good because i felt like im working for my brothers. And i could tell they felt the same way about me. When i sit back and i reflect on the reality that 20 years ago someone actually tried to murder me, i could be be very bitter about that. I had burns to my face, seconD Degree burns to my face. I had second and thirD Degree burns to my hands and to the backs of my arms. But just as christ forgave me, i also have to forgive the people who carried out the act. I have granddaughters, and i had to make sure that i didnt let that bitter grow in me. I dont want them growing up with Prejudice And Bitterness and hatred. You know, i dont want them saying, oh, well, this group of people tried to kill my family, so i dont like them. That is not showing unconditional love. I dont know if this will be if you will use this video or not, but god has an awesome sense of humor because our oldest Sons Wife is from egypt, and she was raised muslim. So its like, how would it be . How would i be if i held that many my heart and here my son brings home this woman who he says he loves and he wants to marry. Im going to hug her and love her and embrace her. Shes about to give us our first grandson. Its awesome. Are we recording, right . All we can do now is try to try to correct the wrong thinking of people so that future things like this do not happen. Because of 9 11, american public was so concerned and fearful about islam and muslims and alqaeda and, you know, the enemy from within that i, as an architectural designer, has to step up. I wanted to be part of the renewal of healing america, healing my faith. And, so, about ten years ago, we proposed a Community Center. It was called the islamic cultural Community Center in Lower Manhattan, a beautiful place that would be for all. Go somewhere else but then people began to attack us. I think i think it is just to spit in our face. I think theyre laughing at us. And it really hurt me when they said, not you, not now and not here. I started receiving Hate Letters after Hate Letters, but i also started receiving love letters. And these letters always remind me to this day that there indeed are two americas. Im feeling sad about america right now. Im feeling sad because this was a nation that was a beacon of hope for many people. And over the years, post 9 11, we fell apart. Lets talk about a tale of two cities in america. September 12th, 2001. Id proud of it. And everybody was toGether, right . Coeds, College Kids bringing us Peanut Butter and jelly in Wax Paper on the site. America was probably as unified as it could ever be. There was no bipartisan divide. He just said, im an american. I have to do this. Everybody was one. The people that were down there and that i shared this with, we still keep In Touch. I met people down there that i would be friends with for the rest of my life. Diane and kim and sal and like these people, they they have a part of me now. Kind of sums it up, even after 20 years. It has an emotional part to it. Here we are. 20 years later. 20 years later. Wow. 20 years later. Wow. 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Door unlocks well, i can bust curfewbreakers in an instant. Well, you all have xfinity home, with cameras to Home Security monitored by the pros. Laughs learn more about Home Security or Get our selfmonitored solution starting at just 10 per month. You were a very happy baby, so happy. You smiled all the time. We felt so fortunate to have you because we could just focus on you even though there was so much death around us at that time. You just brought so much hope to everybody. But then your grandfather was diagnosed with cancers relating to 9 11 toxins. Yes. So you were dealing with that throughout your life. I think people underestimate, you know, the power of tragedy. Its something that is a constant reminder that life is really really a beautiful and special Thing And Family is so so important. Its everything. I remember i took chandler, when she was about four, i took her to the Dress Shop in town, and the kids really loved the owner of the Dress Shop, ms. Heather. So the next day when i picked the kids up from school, they asked if they could go see ms. Heather again. Yeah, sure. Ms. Heather was married, right . And i didnt mind. But it took about six months before i got the nerve to ask her out on a date. And as they say, the rest is history. Daddy, look what i got heather. I had remarried in 2007. Isnt that nice . It wasnt easy to move on like that, but it taught me a lesson, that the heart can expand. And love is a precious thing. You shouldnt shouldnt ignore it. Being a 9 11 survivor, its something ta you never forGet. You have to be able to persevere, and i try my best every single day to overcome my fears. I try every single day. I think i do okay. There are days that i think too much and there is days that, okay, im good. Lets do this. Is there somebody here to see me . Hey how are you . Hey. How are you doing, buddy. I guess i guess the struggle to survive is is like a really powerful part of being a human being. We have this incredible resiliency. We can you can survive all kinds of things. Wars and famines and all kinds of hardships that Human Beings go through. Find a spot. And then once were surviving, you know, we struggle to like, you know, be happy. And Thats Something else. Its just learning to be okay with not okay, learning to kind of embrace that discomfort and being okay with discomfort. Until until it until it passes. I think thats about it. Thank you. I think thats good. Can i just exit . Yeah, i guess i should. One, two, three, four. Any way, hit the red button, and it will start the camera. Oh, it did start. Its not going to light up . T no, not yet. So why dont we just start from the beginning. Im goingta to shut the door, a then whene youre ready, you ph go. Okay. Thanks. N yo