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>> it's tough. we've been doing everything possible to avoid the active area out of respect for the families. there are flights for fema searching the area. other than that, it's tough. we're trying to stay away, allowing the workers to do what they need to do to make sure they're able to provide support. they're on standby ready to go, moving people in and out of the area as needed. >> quintin, how are you doing? how is your family, your friends? are they safe? what about your employees? >> i'm doing great. all of us that flew were accounted for. it took about 4 hours before we were able to find every single employee, but it's tough. many of them have lost their homes. many have lost their parents. every day is a tear-jerking -- you know, pull it together.