Meet the Lake Highlands couple determined that every letter to Santa gets a response — even in a pandemic One child wants a mask for his Elf on the Shelf, another misses family gatherings. But kids’ Christmas lists still mostly sound familiar. Linda and Jim Shultz in front of their Lake Highlands home in northeast Dallas on Wednesday. The couple established a “Letters to Santa” mailbox in 2018, and the two have since replied to every child who leaves a letter.(Lynda M. González / Staff Photographer) With even Santa Claus forced to quarantine in these days leading up to Christmas, this Lake Highlands couple’s dash of magic has never been more needed — or more appropriate.