that pass, to the tight end over the middle, where was the defense on that? that was a big chunk play they gave up. >> andrew: gould has already tied his career high with five field goals. this would be his sixth. and a new career high. >> james: second time hes has had five plus in the last month. two weeks ago in chicago 5, for 5 when he scored all 15 of the 49ers' points with his right foot. >> andrew: mariota watching. robbie gould has a chance to win it for san francisco. a 45-yard field goal attempt. kick on the way, down the middle, and gould is gold! as the buzzer. john lynch and the 49ers keep it rolling. [cheers and applause] their third straight win. [cheers and applause] the chicago bears cut robbie gould september of last year. since then he's only missed two field goals and his sixth today gives the 49ers a dramatic win over the tennessee titans. kyle shanahan, the fist bump, amazing how this team has turned things around since acquiring jimmy garoppolo in a trade with the patriots. meanwhile, bills fans, raisins fans, all of the teams in the afc playoff mix, they're happy to see mariota and the titans drop another. a rough road trip as tennessee falls to 8-6. now three teams at 8-6 in the playoff picture. tennessee wins its final two games, they still are division champions. final score san francisco 25, tennessee 23. for james lofton, this is andrew catalan, so long from santa clara. tonight on cbs, 60 minutes followed by wisdom of the crowd, ncis los angeles and madam secretary. you have been watching the nfl you have been watching the nfl on cbs. closed captioning provided by cbs sports division but i wasn't really feeling it. you know what, i'm not buying this. you gotta come a little harder dawg. you gotta figure it out. eh, i don't know. shaky on the walk, carriage was off. randy jackson judging a dog show. i don't know dawg. surprising. what's not surprising? how much money lisa saved by switching to geico. wow! performance of the night. fifteen minutes could save you fifteen percent or more. >> it's eli, once again, manning, the giants offense less than sterling throw, finds mr. shepherd over the middle, after leaving them in the dust races the remaining 67 yards to pay dirt. not only the giants play of the day but dance worthy as well. introducing the newest the boeing 737 max 8.. more fuel efficient. less noise. same low fares. that's transfarency® ♪ closed captioning provided by cbs sports division ♪ ♪ captioning funded by cbs and ford. we go further, so you can. >> schiller: this is the best case we've ever had against a major distributor in the history of the drug enforcement administration. how do we not go after the number one organization? >> whitaker: he's talking about the mckesson corporation, the largest drug distributor in the country, and how the d.e.a.'s two-year case built against the company ran into a brick wall. were you scared? >> schiller: yes! >> whitaker: scared of going after mckesson? >> schiller: and a better word might be intimidated. >> whitaker: tonight "60 minutes" and the "washington post" break more news in our opioid investigation. >> pelley: you hated black people. >> christian picciolini: i thought i did. >> pelley: you hated jews. >> picciolini: i thought i did. >> pelley: you wanted to kill them. >> picciolini: at that time, i did. >> pelley: no one understands the white supremacist movement as well as christian picciolini. he knows it because he helped build it. this is the story of an american terrorist, his long journey to redemption, and his struggle now to lift others from the depths of hate. >> logan: a team in south africa have engineered a bold way to help one of the continents most endangered animals. and when we heard about it, we had to see it for ourselves. take one 1,400-pound black rhino-- >> flamand: a young female. >> logan: two veterinarians, three game capture specialists, a 52-year-old helicopter, and you get this. woo! look at that. a solution that seems to defy the laws of gravity. >> i'm steve kroft. >> i'm lesley stahl. >> i'm scott pelley. >> i'm anderson cooper. >> i'm lara logan. >> i'm bill whitaker. those stories tonight on "60 minutes." now it just needs a tv! we can just order one on target.com and pick it up in the store. easy! you got this? can you add a vacuum to that order? order online at target.com and pick up in store. the ford year-end sales event is in full swing. 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can you add a vacuum to that order? order online at target.com and pick up in store. >> whitaker: in october, we joined forces with the "washington post" and reported a disturbing story of washington at its worst, about an act of congress that crippled the d.e.a.'s ability to fight the worst drug crisis in american history: the opioid addiction crisis. now, a new front of that joint investigation. it is also disturbing. it's the inside story of the biggest case the d.e.a. ever built against a drug company: the mckesson corporation, the country's largest drug distributor. it's also the story of a company too big to prosecute. in 2014, after two years of painstaking inquiry by nine d.e.a. field divisions and 12 u.s. attorneys, investigators built a powerful case against mckesson for the company's role in the opioid crisis. our reporting turned up the leader of the d.e.a. team, david schiller, who tells for the first time how his investigators hit a brick wall in washington when they tried to hold the powerful company accountable. >> david schiller: this is the best case we've ever had against a major distributor in the history of the drug enforcement administration. how do we not go after the number one organization? in the height of the epidemic, when people are dying everywhere, doesn't somebody have to be held accountable? mckesson needs to be held accountable. >> whitaker: holding mckesson accountable meant going after the fifth-largest corporation in the country. headquartered in san francisco, mckesson has 76,000 employees and earns almost $200 billion a year in revenues, about the same as exxon mobil. since the 1990s, mckesson has made billions from the distribution of addictive opioids. >> schiller: i was with d.e.a. for over 30 years. i was the assistant special agent in charge for the denver field division. >> whitaker: how many people did you supervise? >> schiller: approximately 100. >> whitaker: before he retired in august, schiller had supervised investigations in drug trafficking and money laundering cases, but he considered the case against mckesson to be the single most important investigation of his lifetime. what did they do that was wrong? >> schiller: the issue with mckesson was, they were providing millions and millions and millions of pills to countless pharmacies throughout the united states, and they did not maintain any sort of due diligence. this wasn't just happening in denver, colorado. this was happening in los angeles, california. it was happening in detroit, michigan. it was happening in new york city. it was a national problem, and nobody wanted to deal with it. >> mckesson told us, when it comes to the opioid crisis and pills flooding into american communities, there's plenty of blame to go around. drug makers; other distributors; doctors; pharmacies-- all played a role. but in 2008, mckesson agreed to pay $13.3 million in fines for failing to report huge orders of hydrocodone to shady internet pharmacies. after that settlement, the company promised to do a better job of monitoring shipments of controlled substances. now, special agent schiller and his team had caught mckesson again shipping suspicious orders of opioids. d.e.a. investigators discovered that mckesson was supplying pharmacies and doctors that were fronts for criminal drug rings, and pills were ending up on the black market. >> schiller: and everybody kept saying, "it's just a prescription drug. it's a pill. it's a liquid. what's the big deal?" and i would say, "they're killing people." and their motive? this is all for financial gain. that's the problem. >> whitaker: one of the former d.e.a. administrators said that the mckesson corporation has fueled the explosive prescription drug abuse problem in this country. do you agree with that? >> schiller: 100%. if they would have stayed in compliance with their authority and held those that they're supplying the pills to, the epidemic would be nowhere near where it is right now. nowhere near. >> whitaker: so you decided to take a swing at a hornet's nest. >> schiller: i knew that if we could get to the distributor, we could make a great impact for the united states citizens immediately. immediately. >> whitaker: mckesson delivers more than one-third of all medicines in the u.s., from a network of 30 warehouses around the country. the d.e.a. requires drug distributors to identify, stop and report orders of unusual size or frequency to the agency, something schiller says mckesson did not do until the company learned it was under investigation. >> schiller: they had hundreds of thousands of suspicious orders they should have reported, and they didn't report any. there's not a day that goes by in the pharmaceutical world, in the mckesson world, in the distribution world, where there's not something suspicious. it happens every day. >> whitaker: and they had none. >> schiller: they weren't reporting any. i mean, you have to understand that, nothing was suspicious? >> whitaker: in one case, d.e.a. investigators discovered that mckesson was shipping the same quantities of opioid pills to small town pharmacies in colorado's san luis valley as it would typically ship to large drugstores next to big city medical centers. >> helen kaupang: mckesson is supplying enough pills to that community to give every man woman and child a monthly dose of 30 to 60 tablets. is that-- is that not shocking? i found it shocking. >> whitaker: helen kaupang retired from the d.e.a. this fall after 29 years as an investigator and supervisor. she worked with schiller on this investigation. she says the delivery of so many pills to such small towns should have set off alarms at mckesson. >> kaupang: there was no legitimate reason for that pharmacy in that little town in remote colorado to be getting hundreds of thousands of pills over a several-year period. none. >> whitaker: did mckesson know this, or-- or should mckesson have known this? >> kaupang: absolutely. it was their customer. they were supplying it. it was just outrageous. they were turning a blind eye to the very problem that we were trying to address. >> whitaker: kaupang said to get around reporting suspiciously large orders, at the time, mckesson would simply raise the limit a pharmacy was allowed. no order, no matter how large, was ever reported as suspicious. they would set a threshold. and if they surpass their own threshold-- >> kaupang: yes. >> whitaker: --they would just bump up the threshold to meet this new higher number? >> kaupang: yes. >> whitaker: so they rigged the system. >> schiller: absolutely. absolutely. >> whitaker: and to be clear here, we're talking addictive opioids. >> schiller: highly addictive. oxycodone and hydrocodone in particular. that's what we're talking about. the most commonly prescribed and abused controlled substances in the united states. >> whitaker: mckesson would say they're just supplying the doctors and the pharmacies. they're giving them the prescriptions they are allowed to have. how are they wrong? >> schiller: because they are going above and beyond those thresholds without any due diligence, with reckless regard, and they don't consider any of that suspicious? >> whitaker: a 2014 d.e.a. memo that outlined the investigative findings from all the field offices, obtained by "60 minutes" and the "washington post," said mckesson had a pattern of "dramatic increases in thresholds without justification," and had "supplied controlled substances in support of criminal activities" to pharmacies. >> schiller: i mean, the president declared a public health emergency. it's on the front lines of everybody's dinner table conversation. there's not a bigger problem we have in the united states. and who led to the problem? mckesson was at the forefront. >> whitaker: with the opioid epidemic getting worse year by year, special agent schiller and his team wanted to send a message to the pharmaceutical industry by hitting mckesson hard. they wanted to fine the company more than $1 billion, revoke registrations to distribute controlled substances, and more than anything, put a mckesson executive behind bars. but, schiller says, attorneys for the d.e.a. and the department of justice retreated at the thought of going against mckesson and its high-powered legal team. did a d.e.a. attorney actually tell you that they were not going to pursue mckesson because they had lawyers who had gone to harvard and yale? >> schiller: they told me those exact words. because the case would take too much time and too much effort and, by the way, "what if we lost?" i said, "what if you lost?" i go, "you-- you can't have a better case on a silver platter." >> whitaker: were they scared? >> schiller: yes. >> whitaker: scared of going after mckesson? >> schiller: and a better word might be "intimidated." >> whitaker: this was at the time whistleblower joe ranazzisi, the d.e.a.'s then- deputy assistant administrator, was sounding alarms that the d.e.a. and congress were bending to the will of the pharmaceutical industry. in our october report, he told us justice department attorneys were pressing him and his investigators to take a softer approach toward the industry. the summer of 2014, you get a request to play nice with the pharmaceutical industry. >> joe rannazzisi: yes. >> whitaker: what do you think of that? >> rannazzisi: i didn't think it was appropriate. we told them what they need to do. we told them what compliance is and how to comply with the act. we met these people over and over again. the time for meetings and reports are over. you either comply or you lose your registration. >> whitaker: but in the mckesson case, negotiations with company attorneys went on for more than two years. in the end, instead of the billion-dollar fine d.e.a. investigators wanted, the company was fined $150 million. that was a record for the d.e.a., but schiller called it a slap on the wrist for a fortune five company and a second-time offender. >> schiller: there was backdoor deals being cut that we didn't know about, i didn't know about, and i was representing d.e.a. nationally on the investigation at the highest level. how do you settle? how do you say it's okay? just, "here, write this check this time and-- and close this place for a little bit, sign this piece of paper." how do you do that? no. put them in jail. you put the people that are responsible for dealing drugs, for breaking the law, in jail. nobody's in jail. they wrote a check. >> whitaker: did you think mckesson was getting special treatment? >> schiller: i don't think. i know they were getting special treatment. they were getting treatment like i'd never seen in my 30-year career. >> whitaker: getting special treatment, he said, from lawyers at his agency. in an email, a member of d.e.a.'s senior leadership team, who sided with schiller, told him she was overruled. "david, i am totally against settling," she wrote, "but how do we hold their feet to the fire? our attorneys have us over a barrel with their refusal to go to court." >> schiller: there is not a man or woman in d.e.a. today that's happy with the settlement, and morale has been broken because of it. >> whitaker: why did you ultimately decide to sit down and talk to us? >> schiller: i saw what's happening to our country now with this epidemic. i saw the limitations being placed on it-- on us, by our own people and chief counsel fighting with our own agents and investigators. and i know i'm gonna make a lot of enemies, because people don't like to hear the truth. i'm doing it because the truth needs to be told. >> whitaker: schiller pointed out to us the $150 million fine was only about $50 million more than mckesson c.e.o., john hammergren's compensation last year. he was the third highest paid c.e.o. in the country; only tim cook of apple, and reed hastings of netflix earned more. in the last earning period, mckesson's revenues were up $8 billion. we wanted to speak to a mckesson representative on camera, but they declined. but in a statement, mckesson said, "in the interest of moving beyond disagreements, the company agreed to settle with the d.e.a. and d.o.j." and mckesson promised to do a better job flagging suspicious orders. we asked the d.e.a. about allegations its attorneys went easy on mckesson. a spokesperson told us the agreement was a good deal; that the priority was to get mckesson to do the right thing going forward. and now an independent monitor has been put in place to watch mckesson more closely. >> maggie hassan: the pharmaceutical industry is doing everything it can to keep this epidemic going. >> whitaker: that's pretty strong. >> hassan: yeah. it is. >> whitaker: new hampshire senator maggie hassan has been critical of congress for not aggressively investigating industry's role in this epidemic. new hampshire has the second highest rate of drug overdose deaths in the country. what more is it going to take to convince congress to act? >> hassan: well, one of the things we have to do is begin to hold the pharmaceutical companies accountable for this. and right now, when you see a fine for the mckesson company of $150 million, when they make a $100 million a week in profits, that isn't going to do it. >> whitaker: what incentive do they have to change their behavior? >> hassan: well, right now, they don't have a lot of incentives, and that's something that has to be changed. this in many ways reminds me of the situation with big tobacco-- and, you know, i think it's one of the reasons you see attorneys general around the country beginning to file lawsuits against the pharmaceutical industry-- to hold them accountable for the cost of this terrible epidemic. >> whitaker: 41 state attorneys general have banded together to sue the opioid industry. while at mckesson, john hammergren begins his 18th year as c.e.o. this year, the board awarded him an additional $1.1 million performance bonus-- a bonus based on ethics and accountability. what are the ingredients of a life well lived? is it the places you go? the things you own? or the people that fill it with meaning? for 150 years, generations of families have chosen pacific life for retirement and life insurance solutions. protecting what's most important to you. that's the power of pacific. ask a financial advisor about pacific life. directv has been rated number one in customer satisfaction over cable for 17 years running. but some people still like cable. just like some people like wet grocery bags. getting a bad haircut. overcrowded trains. turnstiles that don't turn. and spilling coffee on themselves. but for everyone else, there's directv. for #1 rated customer satisfaction over cable, switch to directv. and for a limited time get a $100 reward card. call 1-800-directv this new day looks nothing like yesterday. trails are covered. paths aren't what they used to be. roads nowhere to be found. 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[ male announcer ] the ninja coffee bar -- the best coffee house in town is now on your countertop. >> pelley: terrorism has come to mean islamic extremism. but the fact is, since 9/11, more than twice as many americans have been murdered by white supremacists. this threat exploded into view this past august when a protest aimed at a civil war monument in charlottesville, virginia ended with one dead and 19 injured. no one understands the white supremacist movement as well as christian picciolini. he knows it because he helped build it. this is the story of an american terrorist, his long journey to redemption, and his struggle now to lift others from the depths of hate. you hated black people. >> christian picciolini: i thought i did. >> pelley: you hated jews. >> picciolini: i thought i did. >> pelley: you wanted to kill them. >> picciolini: at that time, i did. >> pelley: christian picciolini was not born to hate. he was taught. his education began in the chicago suburb of blue island. he was 14, at odds with his italian immigrant parents and lost. >> picciolini: i had been bullied and picked on for, you know, everything, from my name to my short stature, to my parents not being able to speak english very well. and i just never fit in. >> pelley: and one of picciolini's neighbors was a national figure in the neo-nazi movement. when you first met this man in the alleyway, and then the rest of the skinheads in that town, what was it that they were promising you? >> picciolini: they promised me paradise. they promised me that they would take me out of whatever hell i was living in, whether that was abandonment or marginalization, and to a degree, they delivered. they did give me a new identity. i was now this powerful person. and they gave me a community that accepted me. >> pelley: that community was a racist gang, with its own culture and its own music. that's picciolini, with a song that he wrote called "white power." ♪ ♪ >> picciolini: the music gave me very specific focus on what was happening to me, and it was trying to give me the answers of why that was happening. >> pelley: and what were those answers? >> picciolini: those answers were that everybody was against me, as a white man. that i was being intentionally ostracized, and that diversity was a code word for white genocide. and that if i didn't protect my proud european heritage, that we would be wiped out. >> pelley: by the time he reached eisenhower high school, he had turned to violence. on his last day there, he beat up the same black student twice. >> picciolini: and i was brought down to the office, and to the principal's office, who was also a black woman. and in that office, i got in a very heated physical argument with the security guard, mr. holmes. >> pelley: that's security guard johnny holmes, who has never forgotten what he saw in the principal's office that day. >> johnny holmes: she put her arms around chris. he said, "you black bitch, get your filthy hands off of me." >> picciolini: there were some words that i said to the principal that were not very kind. in fact, they were disgusting and very racist. >> holmes: then he turned from her to me, and he started to poke me in my chest, like this. and he went on to say how he lived to see the day where a nigger was hanging from every light pole in blue island. >> picciolini: and he really got in my face to try and stop me, and subdued me until the police came. and the police arrested me. >> pelley: picciolini was expelled for the sixth and last time-- which only made him more committed. >> picciolini: that is me, in 1994, looking very much like somebody who is a terrorist. i am, at this point, the leader of an organization of skinheads, and the people standing behind me are my soldiers, people that would have done anything for me. >> pelley: and that last picture? where are you? >> picciolini: i am standing in front of the gates of dachau concentration camp in germany. >> pelley: dachau, where an estimated 41,000 were murdered. mostly jews. what are you thinking? >> picciolini: i was thinking that i wanted to burn the world down because i was so angry at it. >> pelley: the anger led picciolini to recruit dozens of new members, and unleash them on a campaign of assault, vandalism and burglary. the violence reached its peak one night when picciolini and his "soldiers" chased a black man out of a restaurant. >> picciolini: we caught that individual and we proceeded to beat him brutally. and at one point, when i was kicking him on the ground and his face was swollen, covered in blood, he opened his eyes and they connected with mine. that was the first time i felt empathy for one of my victims. and that was the last time i hurt anybody. >> pelley: it took years from that moment for picciolini to turn around. his wife and children left him. he went through five years of depression. but ultimately, he says, his anger began to cool, as he was confronted by kindness-- blacks and jews who refused to return the hate. >> picciolini: the truth is, i'd never met or had a meaningful dialogue or engagement with anybody that i thought i hated. and when they took the step to try and reach me, the demonization of them that i had in my head started to crack. ( applause ) >> pelley: 20 years later, 44-year-old christian picciolini is making amends. this was a united nations peace conference in geneva. in the u.s., he trains police, the f.b.i., and homeland security in the mindset and tactics of the white supremacy movement. >> picciolini: you know, 30 years ago, we were skinheads. we wore swastikas and shaved heads, and you could identify us pretty easily. so we decided at that time to grow our hair out, to trade in our boots for suits, and we encouraged people to get jobs in law enforcement, to go to the military and get training and to recruit there. ( chanting ) ( rioting ) >> pelley: which is why it was hard to spot the racists amid the violence of charlottesville. >> oren segal: so charlottesville is a seminal moment in this country for hate. >> pelley: oren segal tracks the white supremacist transformation as director of the center on extremism at the anti-defamation league. the a.d.l. trains law enforcement officers in 250 agencies. >> segal: you know, look no further than charlottesville. one of the lasting impressions people have are these white kids with polo shirts and khaki pants. almost looked like a fraternity scene. but they're holding tiki torches, and they're talking about how the jews are responsible for the ills of this country. they're racist. they're anti-immigrant. they're misogynist. but they look like our kids. that's the changing face of hate in this country. >> pelley: since 9/11, the country has been focused on radical islamic terrorism, but what do the facts tell you? >> segal: the data tells us this: 74% of extremist-related killings in this country in the last ten years have been carried out by right-wing extremists, not islamic extremists. >> pelley: including white supremacists. >> segal: yes. so white supremacists, in particular, have been responsible for a majority of the killings, even in the last ten years. >> pelley: it is social media that propels the movement's momentum. posts like these promoted the charlottesville protest, which drew people from 35 states. it was the largest white supremacy rally in 15 years. the most common hashtag for racist tweets now is "white genocide." >> picciolini: and it's these types of things that appeal to young people who, frankly, are living in an environment right now where it's tough to find something to believe in. >> pelley: today, picciolini is trying to give white supremacists something else to believe in. he says he's counseled 200 members of the movement. >> picciolini: you've got to be dealing with some stress, and i want to know how you're dealing with it. >> pelley: he's sought out by parents and courts. in chicago, a man who broke windows and painted swastikas on a synagogue was sentenced to a year of counseling with picciolini. dean chabot is another neo-nazi who followed picciolini out of white supremacy. dean, do you consider yourself to be out, or do you consider yourself to be in the process? >> dean chabot: i am completely out. actually, doing this interview is the final step. >> pelley: how so? >> chabot: once this airs, there's no going back. if you try to go back in, someone's going to kill you. >> pelley: this interview wasn't truly his final step. dean, would you mind showing me these tattoos? >> chabot: yes, sir. >> pelley: and how old were you when you got these? >> chabot: i was about 15 to 17. >> pelley: and when you got the tattoos, you thought, what? >> chabot: i just thought that it was complete. i finally have my ink. >> pelley: finally have your ink. you were all in, indelibly in the movement. picciolini arranged for a plastic surgeon to erase the last traces of chabot's former life. >> chabot: the reason why i am doing this is to end a chapter of my life, getting the hate off my skin. >> dr. niccole: good for you. >> pelley: when you first sit down with one of these young men you're trying to turn around, what do you say to him? >> picciolini: i'm there to listen, because they're used to people not listening to them. >> pelley: his hardest case is the most notorious white supremacist of our time. in 2015, dylann roof murdered nine african americans during bible study in charleston, south carolina. >> dylann roof: i had to do it. because somebody had to do something. because black people are killing white people every day. >> pelley: picciolini wrote to roof in the hope that roof would express remorse. roof responded this way to picciolini's letter. >> picciolini: well, starts off with, "traitor, you've really cashed in, haven't you? i know you won't be, but you really should be ashamed of yourself. i hope you know that you are 100 times worse than the jews you've surrounded yourself with." >> pelley: what does that tell you? >> picciolini: that tells me he is completely indoctrinated by these alternate sets of facts, these conspiracy theories, this rhetoric that's pushed by the movement, that puts all the blame on jewish people. that he's so entrenched in that information that he's been fed that that's become his reality. >> pelley: redemption comes to those who face the evil they have done. christian picciolini's first job after white supremacy was as a computer technician. and by chance, he was sent to work at a high school-- eisenhower high school-- where he apologized to johnny holmes, who was then still head of security. >> holmes: i knew it was genuine, and he was emotional. and it was a very, very special moment, that exchange. >> picciolini: i am forever, forever grateful, and that's really important for me to communicate. >> holmes: well, i'm so happy for you. and i'm so glad that it happened. >> picciolini: thank you. thank you. >> holmes: you're welcome. >> picciolini: i think my biggest regret, aside from the people that i physically hurt, were all the young, promising people who could have had a normal, great life if i hadn't stepped in their way, if i hadn't recruited them. there are many that went to prison, many that ended up dead. and that's my biggest regret. >> pelley: do you fear for your safety? >> picciolini: i receive death threats on a daily basis. but the way i look at it is, for eight years of my life, in my youth, i was willing to die for something that was wrong. so if i wasn't doing what i was doing to try and help pull people out of this movement, i don't know that i'd be able to live with myself. >> finding forgiveness for a racist. >> was it easy for you to forgive him? >> it was so easy. >> go to 60minutesovertime.com. we have a question about your brokerage fees. fees? what did you have in mind? i don't know. $4.95 per trade? uhhh and i was wondering if your brokerage offers some sort of guarantee? guarantee? where we can get our fees and commissions back if we're not happy. so can you offer me what schwab is offering? what's with all the questions? ask your broker if they're offering $4.95 online equity trades and a satisfaction guarantee. if you don't like their answer, ask again at schwab. i used to have more hair. i used to have more color. and ... i used to have cancer. i beat it. i did. not alone. i used to have no idea what the american cancer society did. research? 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[ gasps, laughs ] you ever feel like... cliché foil characters scheming against a top insurer for no reason? nah. so, why don't we like flo? she has the name your price tool, and we want it. but why? why don't we actually do any work? why do you only own one suit? it's just the way it is, underdeveloped office character. you're right. thanks, bill. no, you're bill. i'm tom. you know what? no one cares. mii'm alive and have a second chance. james: i'm thankful for the help and the opportunity that i received. darlene: i'm thankful to be able to help people in crisis. vanessa: i'm thankful that addiction is treatable, and that help is available. christie: new jersey is experiencing a heroin epidemic fueled by opioid painkillers. but if you or someone you love is struggling with addiction, i want you to know: we are here for you. this holiday season, choose help. call 844 reach nj or visit reachnj.gov. >> logan: how do you save a prehistoric-looking animal that's ornery, exotic and weighs around a ton? especially when it lives in places that are hard to get to? that the rhinoceros is in trouble is not a new story. for years, they've been crowded out of their habitats, and hunted for their distinctive horns. in the last ten years, the poaching has gotten so bad in south africa where most of them live, that the rhino there are under almost daily attack. a team of veterinarians, pilots and game capture specialists are trying a different way to help the most endangered type of south african rhino, the black rhino. their solution seems to defy the laws of gravity, and when we heard about it, we had to see it for ourselves. take one 1,400-pound black rhino who's been darted and sedated. >> jacques flamand: a young female. probably about 6 or 7 years old. >> logan: two veterinarians. >> dave cooper: with black rhino, lots of things can go wrong. >> logan: three game capture specialists. >> flamand: so now we're putting these straps on the feet. >> logan: four leg straps. a 52-year-old huey helicopter and its pilot. add a potentially lethal 130- foot chain. >> cooper: keep an eye on that chain. i'm always worried about it swinging into someone's face. >> logan: and you get this. wow. look at that. >> flamand: amazing, isn't it? yeah, i never tire of seeing it. >> logan: this feat of engineering, aerodynamics and conservation has been choreographed by jacques flamand, a veterinarian who's moving these rhino to save them. why did you start flying the rhinos-- transporting them by helicopter, instead of by road or other means? >> flamand: some of these rhino are in very inaccessible parts of the reserve, and this method of airlifting them provided us with an opportunity. i immediately thought that this was the solution to our problem, getting them out of rugged mountainous or thick forested areas where vehicles cannot go in. >> logan: with more than 100 square miles of mountains and ravines, the ithala game reserve fits that description. when we joined flamand and his team, they were searching the impossible terrain for three rhino they'd selected for relocation. part of his plan to protect them from poachers and increase their numbers. why did you choose the black rhino to focus on? >> flamand: well, i didn't choose it. it chose itself because it's in trouble. >> logan: so how many black rhino were there in the country when you began? >> flamand: there were about 2,500 black rhino in south africa when we started the project. >> logan: that was 15 years ago. the black rhino was a critically endangered species. to get the numbers up, flamand started the black rhino range expansion project, with the help of the world wildlife fund. the idea was to take a small number of rhino from government parks and settle them in new places, mostly on private land, where they would breed and create new populations. so you got the word out to people. >> flamand: we got the word out that we were looking for land for black rhino. and-- and-- well, it's worked-- amazingly. so those 20 black rhino, or however many, get put all together onto a new block of land and are left to breed. and we wanted to put 20 because that's a genetically viable number. >> logan: flamand's team captured the rhino by darting them, then driving trucks in to pick them up. but when they ran out of road, they turned to the skies. i mean, it's spectacular and unbelievable and also slightly distressing at the same time. it's sort of everything? >> cooper: you really have to put your mind at rest that, that animal physiologically is not being harmed in any way. >> logan: dave cooper has been the chief veterinarian for kwazulu-natal parks for 22 years. he says the rhino are usually in the air for less than ten minutes and fully sedated the entire time. >> cooper: it looks as if the animal's really uncomfortable. but we've done our homework. we didn't just do this and-- and see if it was going to work. we hung rhino upside down with cranes and sat and monitored their vitals on top of this sophisticated kind of equipment. >> logan: didn't you volunteer to hang yourself upside down from the helicopter? >> cooper: i did. but the pilots wouldn't let me. >> tosh ross: we've had some of the vets want to be hung upside down and try the-- they have told me that anything that can walk on its feet can hang by its feet. >> logan: pilot tosh ross and dave cooper have been working together from the beginning. ross told us the huey helicopter he's flying for this can haul two tons, more than enough to lift a black rhino. but you've done how many now? >> ross: this will be 198. >> logan: so almost 200, and you've lost none. >> ross: yeah. if we do three today, that'll be 200, yeah. >> logan: what's the most difficult part? >> ross: putting it down. putting it down gently, yeah. >> logan: so you don't hurt the animal? >> ross: yeah. if it was so easy, everyone would be doing it. >> logan: we saw just how difficult it can be, as tosh ross struggled to land the first rhino. he got it down safe and unhurt-- on the second try. vet dave cooper was already up in another, smaller helicopter looking for the next rhino. he prepped darts for his tranquilizer gun with a dose strong enough to knock the animal out for 30 minutes. the first dart didn't fully pierce the inch-thick skin. three minutes later, his second shot stuck. they tracked the rhino until it dropped. we were right behind them in the huey with jacques flamand and the game capture team. i see the rhino down. how many minutes do you have now to get that rhino? >> ross: we've got a bit of time. >> logan: as soon as we landed, it was a race to get to the sedated animal. dave cooper's priority-- removing the tranquilizer dart and treating the wound with an antibiotic. >> cooper: i darted him once here. >> logan: yeah? >> cooper: the dart just went in and out, and i immediately had to put another one in. >> logan: so that's the first thing you do, is cover the eyes? >> flamand: yeah, that's right, because that stops them. >> logan: so, is this a male or female? >> flamand: no, this is a male. >> logan: he's young and has many years of breeding ahead of him-- exactly what they need. they i.d.'ed him from notches in his ears; most rhino in the kwazulu-natal parks are marked this way. is that him breathing? wow. >> cooper: that's him breathing, lovely big deep breaths. i'm happy with that. >> logan: the game capture team cleared a path to above. >> flamand: the helicopter now is going to come and we are going to hitch up those four straps to the central hook. >> logan: tosh ross maneuvered in the chain and swept the rhino away. it took them less than 16 minutes. for dave cooper, it's a small victory every time. >> cooper: i had tears in my eyes. >> logan: because? >> cooper: they mean a lot to me. >> logan: as a vet, i mean, you're the one that gets called out when the poachers have been there, and they've hacked up the horn and the animal's bleeding. is that very difficult for you? >> cooper: yes. there's been so much negativity around rhino at the moment, with all the poaching. and to be involved in something like this is what lifts you and keeps you positive about things. >> logan: this is what cooper and flamand are seeing, more and more. when the program started in 2003, three or four black rhino were being killed a year. >> flamand: now we're into the hundreds for this province alone this year. >> logan: so, why is that? >> flamand: well, because there is that stupid demand for rhino horn, which has absolutely no medicinal value, sadly. >> logan: rhino horn is made of keratin, the same substance as human fingernails. yet in countries like china and vietnam, people believe it can cure hangovers and increase virility. private game parks are drowning in security costs. most remove the horns to deter poachers. but it's worth so much, more per ounce than gold or cocaine, that every place there's rhino is a target. >> flamand: and some people have even got rid of their rhinos because they've become a liability on their own properties. >> logan: and a financial burden. >> flamand: a very huge financial burden. but we still, fortunately, have some very committed, passionate people, who want to get more black rhino. >> logan: that commitment is shared by the game capture team. vusi ntshangase told us the poachers threaten their lives and their livelihood. >> vusi ntshangase: we feed our children with this job. if rhinos will never here-- >> logan: then you would have no job? >> ntshangase: yes. >> logan: these animals mean a lot to you? >> ntshangase: it's important to us, to our lives. so important. >> logan: moving the rhino this way is expensive. with tosh ross volunteering his services, it still costs about $100,000 to lift 20 rhino. >> jeff cook: you have to come in over the trucks. >> logan: jacques flamand joined his team at the landing zone, where they were preparing for their final delivery. tosh ross eased his cargo down. the next part, the de-horning, was hard to watch. i know you do it to save the rhino, but it still seems, like, horrible. >> flamand: it's painless. there's no nerve endings or blood supply to the horn directly. >> logan: don't they need their horns? >> flamand: they do, to defend themselves. but it's a toss-up. you know, it's predators versus poachers. who do we protect them from most? poachers at the moment, i'd say. >> logan: after some prodding, the groggy female was loaded into a crate. she still had a road trip ahead of her, to a holding area. flamand will keep her there until he's captured enough rhino to relocate as a group. what is that like yo

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