You could tell how violent that impact was. People shouldnt innocently an airplane ticket and then be in a flying coffin. Boeing installed a that had the power to take control of the plane from the pilots o without them even knowing about it. To find out what was given the power to try to kill them essentially until it finally succeeded. Will passengers be willing to fly again on its troubled max . 346 people died. Can you answer a few questions here about that . On a sunny march morning in addis ababa, the capital of ethiopia, a truly Remarkable Group of passengers converged on Bole International airport. 149 passengers from 35 Different Countries around the world got ready to board Ethiopian Airlines flight 302 heading off to nairobi. It was seemingly just packed with people who were on on Goodwill Missions of various kinds. There was a big environmental conference happening in nairobi, a u. N. Environmental conference. Amongst the 149 passengers were also nine ethiopians, and one of them was tamirat mulu, who is a Child Protection advocate. He was a kind of person whos really passionate about life and especially children who are suffering from conflicts, droughts. Also on that Ethiopian Airlines flight eight americans, including 24year old samya stumo, raised on a massachusetts farm by a family with a very strong tradition of activism. Samya had just started work for thinkwell which is a Global Health care organization. This was her first assignment. She was going to east africa. She, at 24, had impressed them that they sent her instead of someone, you know, a dozen years her senior. But not everyone on that flight was on a goodwill mission. There were also two brothers from california, melvin and bennett riffel, on one last adventure together because melvin was about to become a new father. How big was this for the two brothers to do this together . That was pretty remarkable. I thought so. I think so too. I think its rare two brothers their age would stay close enough to want to travel with each other like that. Also on Ethiopian Air 302 that morning, a young russian couple on vacation. Alexander and his wife. And as they got ready to board, ekaterina posted this cell phone video on instagram of their plane outside that was waiting for them. You know in general, very few people think much about the model of the plane that theyre on. You know, its something that most people really dont think twice about. In fact, it was a brand new model, welcomed into the Ethiopian Airlines fleet with a lot of ceremony just months earlier, called the boeing 737 max 8. We are welcoming the state of the art modern airplane, the 737 max 8. It was a groundbreaking move for Ethiopian Airlines to acquire this aircraft. The fact that it was new, the fact that it uses the latest technology. Boeing had had a track record of success. And you know, all expectations at the time were that the max would just be, you know, the next big thing for the company. But it turns out this brand new plane had a secret unknown to even the pilots, and when it was revealed, it would not just impact boeing in shocking and unforeseen ways, but the entire air traveling community worldwide. Boeing is an iconic american company. Theyre known as the king of the sky. This is a company thats at the heart of American Engineering and american manufacturing. For captain sully, celebrated for successfully landing his crippled plane on new yorks hudson river, boeing has long been the Gold Standard for passenger aircraft. Boeing had a centurylong history of engineering excellence and effective culture, good leadership. Theres a saying, and it stands, if it aint boeing, i aint going. Its affirmation that boeing has had our back for decades. This is the 707 boeings prototype jet airliner, capable of speeds and altitudes which will revolutionize commercial air travel. The 707 launches in 1958, and right off the bat it is a huge success for boeing. And it just so happens to be the same year that Frank Sinatra releases come fly with me. Come fly with me lets fly lets fly away it speaks to generations of people for whom getting on an airplane was something very special. And it was exotic and it was desirable and it was glamorous. Air travel became, you know, sort of the vogue. People would dress up to travel. Meals in flights were not a joke you know, something that people might look forward to. The 1960s were an extraordinary period for the company because of the 7 series of planes. The 707 was the First Successful jet. After that boeing just started building more and more, and the 727 came, the 737 came. And then they would do the 747, the so called queen of the skies, the first jumbo jet. Boeing from that point forward was the premier maker of passenger aircraft. By the 1980s, boeing is unmatched in terms of its power, its reach, and those 700s planes are it. The company was so important to our countrys economy, you know, in part because it was the largest exporter in the world. I mean, they manufacture air force one. I dont think you can get kind of any bigger than that. But by the 1990s, boeing started to face truly stiff competition from this European Consortium called airbus. But up until that point boeing hadnt really taken them seriously, but suddenly they are up and coming. Theyve really accelerated to become the only other, at this point, major global competitor to boeing for commercial aircraft. In late 2010, airbus comes out with this new model that really shakes up the industry and put serious pressure on boeing to innovate. The a320neo, a single aisle aircraft that had new, more fuel efficient engines that could fly farther, and for cheaper. People want to fly direct. And to do that you need smaller, more efficient planes. Boeing was focused on the widebody world. Airbus beat them to the chase. The a320neo, damned if they didnt wind up becoming thats their fastest selling airliner. And then boeing is like, well, wait, what are we going to do . Boeing comes up with what they think is this really smart plan. Instead of developing an entirely new plane, to catch up with airbus, they decide to take a shortcut and revamp a model thats already on the market, saving them a lot of extra time and money. Thats when they said, okay, we can take another look at the next iteration of 737. There were new engines, larger, more fuelefficient engines being added to this aircraft. Boeing called it the 737 max. They promised theyll fly more people and cost a lot less to operate. United Airlines Says it has cut a new deal with boeing to build 150 737s for its fleet over the next 10 years, giving the aircraft manufacturer a leg up against its main competitor, airbus. The boeing 737 max was the fastest selling airliner in boeing history. Another ball out of the park for boeing commercial aircraft. Youve got united and american and southwest, all lining up to buy it, along with 70 other buyers around the world. One of the big customers early on was a young budget carrier in indonesia called lion air. It was a huge deal. In tonights money matters, boeing has finalized its biggest sale ever, a 22 billion order from lion air of indonesia. The 737 max8 had been flying for 17 months without incident. But then in october of 2018, suddenly, out of the blue, an alarming problem developed with one of lion airs brand new max planes. They dont realize that theres something in it that could be potentially hazardous, and something that pilots and copilots are not familiar with. All of us are screaming like we are in a rollercoaster. To be honest, i think its almost like this is my last flight and this is my last day. Oh. Whats going on . Oh, darn let me help. Here we go. Lift and push and push there. Its up there. Oh, boy. Hey joshie. Wrinkles send the wrong message. Help prevent them before they start with downy wrinkleguard. Hey bud. Hey, pop pop so you wont get caught with wrinkles again. [woman laughs]. To crispy fluffy eggo homestyle waffles. We are go for. Lift off. When theyre this crispy and fluffy. I think this ones a solo mission. I understand. Would you leggo your eggo . phone rings its your grandpa hi, mijo dpa hi grandma oh, its snowing grandpa oh, he got one grandma look at us laughing wireless you can afford, for the moments you cant afford to miss. chime laughing whats so great about dunkin at home . You dont have to wear pants. Okay, who drank all the milk . Enjoy the great taste of dunkin at home. Now roomba vacuums exactly where you need it. Alexa, tell roomba to vacuum in front of the couch. And offers personalized cleaning suggestions for a clean unique to you and your home. Roomba and the irobot home app. Only from irobot. Is absolutely perfect and that inspired our perfect diaper. Our softest yet with trusted protection. Huggies special delivery and im still going for my best. Even though i live with a higher risk of stroke due to afib not caused by a heart valve problem. So if theres a better treatment than warfarin, im on top of that. Eliquis. Eliquis is proven to reduce stroke risk better than warfarin. Plus has significantly less major bleeding than warfarin. Eliquis is fdaapproved and has both. Whats next . Getting out there. Dont stop taking eliquis unless your doctor tells you to, as stopping increases your risk of having a stroke. Eliquis can cause serious and in rare cases fatal bleeding. Dont take eliquis if you have an artificial heart valve or abnormal bleeding. While taking eliquis, you may bruise more easily and it may take longer than usual for any bleeding to stop. Seek immediate medical care for sudden signs of bleeding, like unusual bruising. Eliquis may increase your bleeding risk if you take certain medicines. Tell your doctor about all planned medical or dental procedures. Ask your doctor about eliquis. And if your ability to afford your medication has changed, we want to help. Jakarta is the capital and the largest city in indonesia and its a bustling metropolitan with around 10 million residents. The Aviation Industry was booming, especially with the increase of the middle class in indonesia. One of the airlines that benefited from that boom in air travel is lion air, an aggressive, rapidlygrowing budget Indonesia Air carrier. In 2011, lion air made a huge splash, buying more than 200 of boeings 737 max8 planes. Even the signing was overseen by then us president barack obama. I want to congratulate lion air for their incredible success. One of the lion air pilots chosen to fly the new 737 max was 31year old bhavye suneja, an Indian National whose dreams of being a pilot started when he was just a child. So can you tell me about your son . Yes, bob, my son was a gifted child, a blessed child. I am also into aviation, and for an aviator, when the child is flying and he becomes a commander, it is a big thing. It is the sort of pinnacle of your dreams. Even though her son had over six thousand hours of flight experience, sangeeta says she was really concerned after learning he wouldnt be going through pilot Simulator Training for the max. I said, you havent had a Simulator Training. How can you go for max . It is a more powerful engine. So without a simulator, how will you manage . One of the core selling points for boeing of the 737 max was, you dont need Pilot Training in a simulator. They were selling this to airlines as essentially just another 737, that the Airline Pilots could fly without learning all that much new. Its a huge deal to not have Simulator Training for pilots for any airline. It costs money and time. It takes the pilot off of the line and flying passengers around. Lion air had asked boeing about Simulator Training for their pilots. And boeing dissuaded them from this. Now according to internal boeing documents, one of their employees ridiculed the request in a message to a colleague, saying,now lion air might need a sim to fly the max, and maybe because of their own stupidity. Im scrambling trying to figure out how to unscrew this now idiots. Well, they were mocking them because, you know, if lion air required Simulator Training, then other airlines would say, well, wait a minute, wait a minute, if theyre requiring it, maybe we need it. And then the whole house of cards starts to fall apart. He said, mom, ive been given training, ground training. They have given me a training on ipad. I said, what, an ipad . You would sit down with an ipad course. And i think there were three or four parts and it went through a robotic voice describing what the max is about. Did you see anything in it that looks, wow. Thats substantial. We should probably do more training . It seemed to be enough. He trusted boeing blindly. And that trust gave him immense confidence. He was empowered. In october of 2018 lion air had a handful of the new 737 maxes in its fleet and one of the aircraft was going to be departing from bali with a crew and passengers. Me and my colleagues in office. We went to bali about october, 2018. Bali is amazing for holiday, especially in asia. Lion air flight, jt043 was scheduled to take off from bali to jakarta. The flight was quite full of passengers, and most of them are local, or domestic tourists like me. Around seven or 10 minutes after the takeoff, the flight suddenly feels like a fall down. It was a dive, a straight drop, 200 feet, and it wasnt something that was just caused by turbulence. All of us are screaming like we are in a rollercoaster. How many times did it go up and down . Up and down four times. Four times . Yes. The Flight Attendant who was sitting in the back, they could feel it up and down in extreme way. When an aircraft is pitching aggressively downward, like this aircraft was, it may feel as if your stomach is coming out of your throat, basically. But then come the positive gs and it will squash you down into your seat. To be honest, i think its almost like this is my last flight and this is my last day. It just happened there was a third pilot traveling on the plane. And he steps in and helps them get control of the situation. Until it landed to the airport, i can hear everyone say so relief. Some of the passengers are muslim, and i can hear them say, alhamdulillah, thanks god. I cannot say it in words. Its really a relief. Yeah. I still feel really shaky until now about it. The pilots were able to control it. They knew they had a problem. But they didnt understand exactly what the nature of the problem was. After the flight successfully landed in jakarta, the pilots logged that they had had some issues. But they left a lot of gaps in understanding, you know, what had happened on that flight. That left the next crew in the dark about potential problems with the aircraft. The very next day captain suneja is assigned to an Early Morning flight out of jakarta on that same 737 max, but he was given an incomplete report about what happened to the plane the previous night. These are two different flights, but the same exact plane. So its something that spells disaster. Well i think its going to be a long long time before i shop anywhere else online. 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This holiday, start the journey with a dna kit from ancestry. This holiday, start the journey with a dna kit theres no bad time to start at amazon. I like the flexibility. It also allows for picking up shifts. Safety comes first, speed comes second. Safety. Safety. Safety. Were making sure that somebody is getting their very important items. It makes me very happy. On the Early Morning of october 29th, 2018, at the airport in jakarta, the capital of indonesia, lion air flight 610 was getting ready to take off. Its destination was the city of pangkal pinang, located on the indonesian island of bangka. There was 189 people on board, 181 passengers, 2 pilots and 6 crew members. One of the passengers was ms. Fiona ayu zen. She was a businesswoman, 29 years old. She was flying back to bangka for work. There was also another passenger by the name of fendi christanto. He was flying to bangka on a business trip and also on a personal trip. His father just passed away. One of the passengers shot some video as they were boarding the flight. No one on board, including the pilots, had any idea that this very same plane suffered a near catastrophe in the air just the previous day. And on that video, you can see the brandnew 737 max out the window. Lion air flight 610, on that same 737, max is taking off from jakarta. Very shortly after the flight takes off, you know, the pilots are struggling with the plane. The stick shaker pops off. It is loud and it is rattling in the captains hands. There are cacophony, a tidal wave of other distracting alerts, airspeed disagree, altitude disagree. Just 10 minutes later, around 6 30 in the morning, a tugboat captain was out on the java sea just east of jakarta. The crash site is about 25 miles from jakarta sea port. On my way to the crash site, really, i prayed to god. I had great expectation that somebody, everybody still alive. Arriving on scene, when i saw the debris, the small pieces of fuselage, i lost my hope. Now, when news of this crash broke, i immediat