they expect and deserve. that helps them live their lives and run their businesses. and this weighs heavily on everyone, including us at pg&e. this is not how we want to serve you. and this is not how we want to run our business. we're actually in the business of providing power, not taking power away. so we feel the impact of the decision, and i understand how it alters, how it disrupts the normal flow of life and the normal flow of community. but there's another part of the reality that we're in. with winds like we saw over the last 24 hours or so and the condition of the vegetation, we simply could not continue to run parts of this system given the risk to public safety. we struggle with this decision, as we do with any decision to turn off power. we weigh the level of acceptable risk given the circumstances, the wind, and the vegetation, and we determine that we must have zero risk of a spark. so what exactly was the risk? well, we know from history that wind speeds, the wind speeds at which our lines can be affect and cause a power. wind speeds at about 45 miles an hour or higher lead to risk on the distribution lines, the little lines that go to your house or business of causing a fire, and about 55 miles an hour, that same risk appears on the transmission lines, which are the big wires that hook to the little wires. we also know what level of fuel content brings the highest risk of fire, how dry the grass and other plants are, what level of this brings the greatest risk of fire, and also how humidity affects us. so in this event, the fuel content of the vegetation was at critical levels, very dry. humidity very low. and of the 33 counties that were affected by our actions so far, at least 21 had wind gusts above 45 miles an hour, and at least 15 had wind gusts of above 50. and we saw a peek wind gust at 77 miles per hour in this event. so we faced a choice here between hardship on everyone or safety, and we chose safety. and i do apologize for the hardship this has caused, but i think we made the right call on safety. a call, by the way, we made on the two-year anniversary of the devastating north bay fires, and less than a year after the horrific camp fire. so i've been asked this question, is this the new normal for us and our customers? for all california utilities and their customers, and actually, for the entire west? a number of the western states have now gone into the psps kind of program. and the answer is this is not the future any of us want to live in. our goal over time is to reduce wildfire risk further across the system, to shut off power less frequently, and to further minimize the impact of shutoffs. we can do this through several parts of our community wildfire safety program through system hardening, managing vegetation near lines, and better tools on situational awarenawarenawarenan sumeet singh are in charge and doing yeomans work. but the desire to have zero spark during conditions like we've had over the last several days, we're very likely to have to make this kind of decision again in the future. and if and when we do, there are many things we need to do better next time than we did this time. first, we commit to communicating with our customers and communities with as much notice as possible, with as much clarity as possible, and as frequently as possible. we did not deliver on that commitment this time. our website crashed several times. our maps are inconsistent, perhaps incorrect. our call centers were overload. to put it simply, we were not adequately prepared to support the operational event. and this will improve. second, we commit to restoring power as quickly as possible. now, we have to wait for the weather to pass, and then we have to inspect every line we turned off. that's about 25,000 miles of line. and then when everything is good, we can turn the power back on and in a moment sumeet will tell you how many customers have already been restored. so that's the process. as i said at the beginning, i want to be clear on this. the buck stops with me on these events. i do have the benefit of 23,000 colleagues here at pg&e to help me and a number of contractors. and they work the mechanics of the event and they do it well. but here's why i bring this up. if you're upset about this event, do not take it out on those folks. we have thousands of men and women, literally thousands out there right now working tirelessly to restore power, including many who actually lost power themselves. we've had employees shot at, punched, used profanity, cursed, all kinds of bad things. these people are here to help you. they're working for your safety. they're bringing the lights back on, and they actually live in your communities. so it's important that we let them do their work because we need them to do it. i'll conclude with this. i personally have a very simple primary goal, and it's one of the reasons i came here to pg&e. which is to prevent any catastrophic events that have loss of life and property like the ones we had over the last two years. that's my goal. so now let me ask sumeet singh to provide an operational update on where we are. sumeet? >> thank you, bill. and good evening and up this for joining us again. as of 5:00 p.m. this evening, our team of more than 6,300 employees and contractors along with 44 helicopters are actively enga engaged or supporting the conduct i conducting, safety inspections, repairing equipment, and restoring power across our service area. of the approximately 738,000 customers that were impacted as a result of this event, we have restored power to approximately 31%, or 228,000 of our customers. those restorations have occurred in parts sierra foothills, the bay area, as well as humbolt. we have about 510,000 customers that remain currently out of power, and we have teams, as i stated. of more than 6,300 that are actively working at the moment to try to as safely and as quickly restore power to our customers who have been impacted. at this point in time, we've determined that the adverse weather conditions have subsided to the point where we could begin the safety inspections. we made that decision earlier this afternoon with the exception of a footprint in the sierra foothills that includes the paradise and the surrounding areas and the kern county, which we anticipate that the weather is going to subside later this evening and later tonight going into potentially tomorrow afternoon. and for these remaining counties where we have not commenced the safety inspections, we will continue to monitor the weather. and we will begin our safety inspections as soon as the weather subsides. so bill touched on this, and i'll reiterate consistent with some of the discussions we've been having the last couple of nights. the process that we use to ensure that we safely restore power back to our customers, it first starts with the determination of what we call all clear, which is a determination where weather has passed our respective service territory and the risk of potential wildfires has subsided. subsequent to that, our crews and our contractors are dispatched, and they're already pre-staged at those locations. so as soon as we get the all clear, we are ready to move into action to conduct the safety inspections, assess for damage, repair the damage, and then safely restore power to our customers. as part of the safety inspections that we've performed earlier today, we have found multiple cases of damage or hazard that has been suspected to be caused by the wind event such as fallen branches that have come in contact with our overhead lines. and if they were energized, could have potentially been the source of ignition had it not been for the shutoff. as a reminder, we can only conduct the safety inspections during daylight hours, and we will resume inspections at day break once they subside at the end of this evening. i also want to briefly recap the weather conditions that we experienced over the last 24 hours. as bill stated, wind speeds in fact did exceed our safety threshold in many areas, which is the 45 miles per hour peak wind gust where we start the see vegetation potentially coming in contact with our distribution lines. as bill mentioned, in 21 of the counties, we have observed our peak wind gusts in excess of 45 miles an hour. a couple of examples that i'll share with you, 77 miles an hour on mount saint helena in sonoma county. 54 miles per hour in the northern part of napa county. 53 miles an hour recorded in placer county. 56 miles an hour in butte county. and 54 miles an hour in santa cruz county. finally, to reiterate what bill mentioned, we sincerely appreciate the patience of our customers and our communities during this event and our subsequent inspections. we fully understand and appreciate the impact that this has on everyone, the hardships, the disruption, and i can assure you that we are working as safely and as quickly as possible to ensure the lines are safe and we can restore power as quickly as possible to our customers and our communities. with that, i will request our chief customer officer laurie giammona to come up here. >> thank you all for joining us this evening. i first want to start out by saying, really offering our sincerist apology to our customers and our communities. as bill said, we don't take these decisions lightly. there were a series of analysis that we went through to make this decision, but we know this is a disruption to our communities, to our customer, to their families, to our neighbors, to the communities that we are honored to live in and work and be part of. so on behalf of all of our 23,000 employees, we feel the impact of this for our customers, and we want you to know that you have our support and our sincerist apologies. that being said, i too supported this decision in the name of being safe and protecting our customers. so i want to talk a little bit about what we've been doing for our customers, and i want to bring you back to what we talked about last evening. yesterday when we made our first notification, we experienced unprecedented volume to our website. now, we had done a lot of preplanning for these types of events, and we added capacity to our websites. we added capacity to our secondary websites. but we saw volume that we never expected to see hit our website when we notified our customers. simultaneously, we saw similar impact to our call centers. now of note, our call centers serve california customers. they serve pg&e customers. we have 2,000 customer service employees that live and work in the communities in which we serve and serve our customers. they have been working 24 hours a day three this event, answering customer inquiries. while we have been working to stand up another website to serve our customers. and so as we talked about last evening, we stood up a second website throughout the evening and into the morning hours. we were testing the website for stability. the website has been stable roughout the day. we've been able to serve customers through the website. customers have been able to use the search functionality to determine if they are part of an outage. and now they're using to determine their estimated time of restoration. we've also leveraged the website to enable customers to find the addresses of our customer resource centers. the website has been stable throughout the day. we've been enhancing it throughout the day to include additional languages as well as enhance the capabilities of the website for our vulnerable customers that are screen readers only. in additio as we talked about last evening, we've opened an operationized 33 customer resource centers. we've had almost 4,000 visitors to those resource centers throughout the last 24 hours. we've been providing updates for customers, water, charging, rest room facilities. we've had many customers that have joined us at the resource centers that have come to charge their devices, have come to charge their medical devices, and have come as a place for support. we'll continue to keep those resource centers open in the counties as long as we are restoring customers. what's important for customers to note now is that there is not another psps event in this event. so if you have not been notified but you think you might be in an area that is affected, you are not going to be affected. so i think it's important to note that for customers that are in an area if you go to our outage map and the community is still out, but you are not out, there is not another plan to psps event at this time. we have experienced other intermittent outages for other reasons, and so if you were to go to the website while it might not be a psps outage, you might see there is an outage in your area, but it is not psps related. so it's important for customers to know if they have not received an outage notification from us at this time, that we are going to proactively deenergy, we're not going proactively deenergy those customers. in addition to the support that i just outlined, we have a number of other areas that we're supporting customers. as we went into this event, we stopped all credit and collection and disconnect activity for our entire customer base. we will resume that practice and those processes once the event is completed. in addition, for customers that have been shut off as a result of our public safety power shutoff, they will not be billed for the time that they are out of service. so we have suppressed billing. we are not doing estimated billing. those customers will not be charged for the time that they are out of service. in addition to that, as i stated, our contact centers are available 24 hours a day for customers that are this event, the wait times today to access the customer service agents has been 30 seconds. so we've prioritized those calls. they're at the front of the queue with our emergency calls, and they're able to reach our employees. as i said, they've also been able to reach us through the website throughout the day. this is not -- this is a difficult day to be the chief customer officer for this company, and to know that we failed our customers with our inability to communicate. having our communication channels become fragile and unstable at times is certainly the worst possible scenario, and i will only tell you that our team, we accept it. we own it. we will do better. and assure that we can provide the appropriate communication for our customers. so i'd like to thank our customers, thank our communities, thank our business communities. we have been in close and constant communication with our residential customers as well as our business customers, providing them with updates and ensuring they have the necessary information so that they can prepare to be restored, prepare to receive service, and prepare to continue on with their daily activities. so we appreciate our customers. we appreciate the feedback. we own our communication and you have my personal commitment that we will do better. thank you. >> thanks, everybody. i'm going to invite sumeet and bill back up, and we'll proceed to use the microphone. dan's got a question over here. we'll start with dan. right here beside you, dan. >> so, bill, i appreciate your time. you know, the governor just in the past hour said that this is a story about greed, mismanagement, and neglect over the course of decades. he says that pg&e chose not to upgrade their power grid, basically saying that you made a choice of profits over safety. your response? >> so i'm not going to deflect your question. i didn't come here to deal with the past. i came here to help improve the future. i haven't delved into all those matters. i might have some slight disagreement with the governor if i did, but i'm looking forward, and i'm just trying to make this better. >> another question. are you doing enough to make these microgrids? because was this blackout really necessary in such a wide level? couldn't you have really targeted the high fire threat areas? >> that's in fact what we did. we targeted the high fire threat areas. we started with a bigger foot. actually, in the last several of these events, we targeted them, scoped them down the closer we got. our ability to do that is much enhanced over where we were a year ago or six months ago. this was a widespread event, and it affected a lot of transmission lines. and once you affect transmission lines, you're in for a wider event. now, we have to get better at this. we have to get more surgical. we've gotten more surgical than we were,ut we did everything we could here to reduce the scope of this. >> the pundits are saying this is looking like upwards of $2.6 billion in terms of a loss for our economy. do you really expect us to suffer this again and again and again? what's the answer to end these blackouts? >> what the value of human life would be my response. as i said when i concluded, that's why i'm here, to try and make this better. now, we can work, and we need to work. we cannot live in this society where this happens frequently. and over time, we will make greater progress, system hardening, different equipment on the transmission lines, sectionalizers, enhanced vegetation management. it's going to take a little time. >> and my last question. i appreciate your time. and my last question, a question of optics. over the past year, pg&e tried to get $11 million in bonuses fr the top executives, when you're bankrupt. how do you explain that to the customers? >> first of all, those are not bonuses. those are incentive payments that require you to hit certain performance goals that have improved the performance of the organization. almost every utility in the country has this, but they weren't granted by the bankruptcy court. so it turns out to be a moot question. >> appearances but your bankrupt -- >> we're coming over here. thanks. >> could you'd -- >> we've been listening in to this pg&e news conference with the ceo of pg&e, bill johnson there you see on the left. he said they had to make a choice between safety and hardship. they chose safety, and he says they made the right call. >> he does defend the decision, and there has been a lot of criticism today from governor newsom as you gathered from our reporter dan noyes. this is what he asked pg&e about during this news conference. governor gavin newsom was highly critical of pg&e, saying the utility company failed to modernize its grid over the years, leading us to these widespread power outages. >> this is not from my perspective a climate sustain story as much as it is a story about greed and mismanagement over the course of decades. neglect, a desire to advance not public safety but profits. over the course of years and years and years, the kind of hardening of the grid was not done. those were decisions that were made by pacific gas & electric. they chose not to modernize their grid over the course of many -- >> it's mismanagement and greed several times late today and says he will demand pg&e fulfill its commitments to turn the lights back on. asked about that just moments ago, ceo of pg&e bill johnson said he did not want to address the past. he is here to talk about the future. so he did not address the governor's comments directly, although he did say he might take issue with some of them. >> we have reporters fanned out across the bay area, as we have had over the past several days, talking to residents. and now they've been talking to them about how much they were impacted by the power shutoffs. >> the ripple effect has been huge. we'll begin with abc7 anchor eric thomas live in napa tonight. eric? >> and dan, downtown napa never had a problem with losing power, but some of the residential areas did. so we've had people come back and forth telling us happily that their power is back on from the northern and southern portions of napa. but some people still don't have electricity, and they're not really happy about it. >> it's hard to know where to sta start. >> donny keller is now a member of a not so exclusive club in napa county. >> if i had known it was going to be like this, i could have taken it down and donated it. >> instead, she is having to toss hundreds of dollars worth of food from her refrigerator and freezer into the trash. she just got back from an out-of-town trip last night to find the power had been off for two days. dottie knows it's for fire prevention, but she is skepti l skeptical. >> we didn't burn before when the big fires were here. so i don't know why the areas and some of the areas downtown don't have electricity. >> but in october of 2017, more than 650 homes did burn in napa county due to the atlas, nun, or tubbs fires. pg&e says it's trying to avoid a repeat by deenergizing power lines, leaving 32,000 customers without power, including the napa county sheriff's office, which is running on generator power. >> i think what's been challenging is justhe lack of communication. >> like dottie, andrea gordon lives near the silverado country club and has no electricity since early tuesday. but unlike dottie, a contractor has loaned her a generator to keep at least some of her food from spoiling. >> so we have one fridge that's operation. but our neighbors across the street, two young kids, they have nothing. >> andrea and her husband moved to napa from asset in may. she says pg&e hasn't shared much useful information, and their website and outage maps have been huge disappointment. >> i think it's good that they're being cautionary. on the other hand, they don't really seem to have a plan for how quickly they can get the power back on. >> and you saw the economic impact on one family, dottie keller having to throw away hundreds of dollars of food out of her refrigerator. and at the silverado country club not far from where she lives, they've had an economic impact as well. they've had about three weddings cancel on them. my understanding is those weddings can go $30,000 to $50,000 apiece, and also they've had to comp rooms to people who checked in tuesday night and immediately didn't have power as well as last night. and they're really hoping the power comes back on tonight. live in downtown napa, eric thomas, abc7 news. >> such a big impact. thank you, eric. in the east bay, some residents are getting their power back, but not without a scare first. >> a fire overnight showed the potential danger of the red flag conditions. laura anthony is live in moraga with the latest. laura? >> well, hi, ama. yes, the power did start going back on in this area around 4:30 this afternoon. some customers still don't have their power back on, but it appears that the power will be back on by the end of the evening. for some residents, though, in the sanders ranch neighborhood of mora, the fact that their power was out was the least of their problems. [ siren ] it was a close call for residents of sanders ranch in moraga as a grass fire in the middle of the night came roaring toward several homes, scorching up to 60 acres and prompting evacuations to a nearby church. >> the first sound i heard was it sounds like a freight train. it really does. the fire is gathering so much air, i guess. >> the cause of the fire still under investigation, but it started two hours after pg&e de-energized lines in the area. >> i know we have no power. >> this morning at the moraga hardware store, a generator allowed the owner to keep the doors open for his customers, but also to make a little morning brew. >> i just brought it over this morning for my staff. and there wasn't any place to get coffee in moraga. so i was making it for some of the customers who were coming by. >> the owner of panini's restaurant was playing beat the clock, trying to get a new generator up and running before thousands of dollars in food spoiled. >> meats, you know we have prime rib. so we have two freezers full. and then we have a whole walk-in full of meat, produce, you name it. >> and orinda's sleepy hollow school, classes were in session and many kid brought their own sources of light. >> some of them brought their own light. >> they were proactive in what was about to happen. so they brought their own flashlights. we actually had a harry potter wand made into a flashlight. it's been a delight to see all the different ways we can create light without any power. >> and we're back live here in moraga. the power has been back on here for about two hours, but it came on too late to recoup this business day for many of the restaurants especially. the ice cream shop still closed. the restaurants throughout the mall in moraga are still closed at this hour. hopefully they will be back open tomorrow. one more thing about the fire. i did just get a note from the fire chief here, dave winnicker. and he said the cause still remains under investigation. live in moraga, laura anthony, abc7 news. >> thank you. pg&e has launched a new power outage map website as you heard about in the news conference a moment ago after heavy traffic caused its original one to crash. the new site was up and running around 8:00 tonight, but some users continued to struggle to access. pg&e says people should access the site using google chrome, mozilla, firefox, apple safari and microsoft edge, not internet explorer 11. you might have better luck that way. >> we know many of you want to know specifically when and where the light residents back on. >> you help build a better bay area by letting your neighbors know where the power is back on by using your android device or personal computer. >> when the lights go off, you count more on your community. help your neighbors out by letting them know when your light kbos back on. abc7 news has created this exclusive power restoration map powered by you. head to abc7news.com and click on the power restoration map. so if your lights are on, just enter your address in the tool bar, right, for example, abc7 news. and then click on the plus sign to enter that into our system, right. gets into the database and lets us know. and now you can see kgo's address is in the database as having power. the more people who add information, the better we can help you know exactly where and when you can expect to get your power back. check this map regularly to see where things are returning to normal. >> it's a great resource for you. you are looking live at bill johnson, the ceo and president of pg&e addressing the media right now in a news conference taking place in san francisco. >> that's right. and that is streaming on our website, abc7news.com as we continue to mon - ( phone ringing ) - big button, and volume-enhanced phones. get details on this state program. visit right now or call during business hours. aaddiction. how juuline hooked kids and ignited an public health crisis." other news outlets report- juul took $12.8 billion from big tobacco. markets e-cigarettes with kid friendly flavors and uses nicotine to addict them. 5 million kids use e-cigarettes. juul is "following big tobacco's playbook." and now, juul is pushing prop c to overturn e-cigarette protections. vote no on juul. no on big tobacco. no on prop c. and accessoriesphones for your mobile phone. like this device to increase volume on your cell phone. - ( phone ringing ) - get details on this state program visit right now or call during business hours. all right. in the north bay now, businesses are trying to make do, many operating without power for a second straight day. >> abc7 news reporter wayne freedman is live in santa rosa with more on the situation there. wayne? >> it's been quite a few days here in santa rosa. just a short time ago i spoke with pg&e. they tell us they still have 61,000 people in sonoma county who are without power. that is down from 66,000 yesterday. but slowly, surely power is coming back. over my shoulder here, you see the intersection of bicenteial way and mendocino avenue. a couple of hours ago, there were no traffic lights working here. now they are. traffic is getting more orderly. that is good news after all of this ordeal. you're entering a home that looks and feels like an alternate universe, or maybe just a black hole. with the power cut off since midnight yesterday morning, frank woodward in sonoma county sees expiraton dates moving fast forward. if he had one, he would be mast due. >> we don't know when it's going to come back on. >> can't be soon enough? >> well, now would be good. >> so everybody seems to be in a hurry, especially cars at intersects. if that car happens to run on electricity, your options may feel even more limited than usual. and if your car needs bodywork, share your misery with ron. his santa rosa body shop sits in an area surrounded by working electrical outlets, but not his place. >> i think pg&e has their heads in rear. >> not everyone is glorying. hardesty's home wears remained open today. owner steve good has a generator for limited lights, and he conducted transactions the old-fashioned way. >> we're open. we're writing hand tickets. we're accepting cash and personal checks for local folks. the main thing that we can't do is credit card transactions. >> in the same mall, salon 12 is still making women beautiful practically in the dark. talk about priorities. if you make an appointment, you keep it, set client lynn coffman. >> it takes a lot more to get a woman not to have her hair dyed than a little power outage. >> such as? >> maybe if my car didn't work and i couldn't get here. >> is it electric? >> no, i'm sorry. >> lynn coffman, nice lady to talk to us with her hair getting done like that. it's worth noting there were some 14 collisions in intersections without traffic lights, according to the santa rosa police department. that would be since midnight yesterday morning. this intersection here had two of them. there were some injuries, but nothing major. live in santa rosa, wayne freedman, abc7 news. >> wayne, thank you. now in the east bay, power shutoffs caused an issue all day long. we just learned uc berkeley will be closed tomorrow. >> that's right. we have a full list of school closures on abc7news.com. check them out. meanwhile, business owners tell us the outages have caused a big hit to their bottom lines. >> shops have closed. some food has spoiled. and customers just are not coming in. >> kris reyes has the latest from oakland's montclair district. kris? >> good evening. we're in a happy neighborhood again. moments ago i saw a family playing off their balcony over my shoulder there. i yelled is the power back on, and they gave me the thumbs-up. that's a brand-new development. this is what it was like all day today. the answer is yes, yes, and yes. >> good day. >> the sandwich shop is open. >> we have a policy, never close. >> but the business is so slow, it might as well be closed. >> we've had two orders so far. and we usually do hundreds. >> all the customers likely at home like brad briscoe, trying to keep the house rung. >> water and food for the dogs. and making sure that i have ice or a way to keep all my food cold. and, you know, being able to light the house. so we've got some lanterns and flashlights and stuff like that. >> like his neighbors, he has to drive down the hill to other nearby areas with power and supplies to sell. hard enough to keep one house running. imagine what it's like at the oakland zoo. they're dealing with 100 acres and 700 species, including endangered animals like those in the reptile and amphibian room that need power 24/7. >> the priority is making sure animals are safe. but at the end of the day, with this uncertainty and how long it's happening, we're losing anywhere from 25,000 to $75,000 a day. is it another day? 48 hours? 72? we just don't know. so that's part of the frustrating side of this. >> the zoo is running four generators with a few more on standby, but they have the staff to take care of them. brad briscoe, who is a contractor, worries about the homeowners who are plugging in for the first time. >> this scenario makes everything much more dangerous, because then you have people getting generators and hooking up to their house or, you know, whatever. and if they put the generator in a bad spot and it does get super windy and the generator catches on fire, we've got a bigger >> we've got more people driving by yelling out their window, saying the power is back on, the power is back on. i just got a text message from the oakland zoo saying their power is back on. they're checking to make sure everything is okay. if it is, they will be open so s, good news. but for many of the businesses we spoke to, they already lost a lot of money in the last couple days. something to remember. in oakland hills, i'm kris reyes. back to the newsroom. >> thank you, kris. in the south bay, officials gave a news conference a few hours ago about the power shutoffs. >> chris nguyen joins us live with more. chris? >> well, from the foothills to the south side, it sure has been a very frustrating day for many throughout the city. at one point, more than 20,000 homes and businesses were without power. although pg&e hasn't real rest leased an exact timeline for restoration, mayor sam liccardo says it appears power is coming back quickly in san jose. the mayor speaking with pg&e executives today, offering city staff and resources to help accelerate the process. >> so we had many city employees working around the clock, as i can attest to last night, as i witnessed them hard at work. >> but that hard work comes at a high cost. city officials say the public safety shutoff has cost san jose nearly a half million. >> we have certainly spoken to the governor's office about the large public costs. i have myself and we're going to continue to press that issue. and expect that there will be some compensation from pg&e for the considerable public costs resulting from these power shutdowns. >> the outages were felt in the city's alum rock, evergreen and neighbors. that's where students at williams elementary spent the day learning without power. >> we moved into science, where we're coincidentally working on circuits. so they're lighting up light bulbs. so it worked out. we were going to have the lights off anyways. >> late this afternoon, pg&e issued an all clear for crews to begin safety inspections and restoration efforts in santa clara county. but earlier in the day, some residents in the foothills woke up to the sight of flames otside their homes, a fire that they say was likely caused by a downed power line. >> i don't see a problem with shutting the power off when there is a high danger of fire now. this really cannot be the new normal that every time the wind blows, we shut power off, right? every time the wind blows, a power line comes down, right? in this case, it started a fire. i think that's a problem. >> the city of san jose continues to operate four resource centers throughout the city. you can find all of those on our website, abc7news.com. and real quickly, those resource centers in san jose open until 8:00 tonight. live in san jose, chris nguyen, abc7 news. back to you. >> thank you, chris. well, as forecast, the winds are dying down, which is changing the situation in terms of the power shutdowns. pg&e started turning the power back on. >> for the latest on the weather situation, let's get to weather anchor spencer christian. >> okay, ama and dan. conditions are improving. fire danger is diminishing. here is a look back at the peak wind gusts over the last 24 hours. 77 miles per hour at mt. st. helena. 75 at mt. diablo. we had powerful winds earlier, but surface wind is relatively calm. at many locations, we have wind speeds below 10 miles per hour. 13 miles per hour at oakland. 17 here in san francisco. in the higher elevations, there is still quite a bit breezy. in fact, gusty in some spots. gusts up to 24 miles per hour at mt. diablo and knoxville creek. those are diminishing as well. and the sun is setting in the western sky. this is our view from emeryville looking westward. colorful view. 65 degrees in san francisco. 71 redwood city. gilroy 68. and 60 at pacifica. and here is the view of the golden gate. clear skies, but a little bit of hazy as some smoke from wildfires in the sierra begins to filter into the bay area. temperature readings right now are between 70 and 75 degrees at santa rosa, san rafael, petaluma, fairfield, concord and livermore. one more live view from mt. tam. you can see the haze looking down on to the bay. an these are our forecast features. we'll have clear skies and chilly conditions inland overnight. sunny and mild and warm tomorrow with gradual cooling beginning on sunday. let's take a look at the wind gust animation starting at 7:00 this evening. notice that the winds will be very, very light. in fact, by midnight tonight, many locations will have wind speeds between zero and about 5 miles per hour. that's good news. and that picture won't change much going into the early morning hours at the start of the commute. so good news for the decreasing fire danger. but the relative humidity also remains dangerously low. so that's a consideration. overnight, look for clear skies, and again, chilly conditions in the north bay valleys where lows will drop into the upper 30s at ukiah and lakeport, and most other locations we'll see lows in the upper 40s to low 50s. tomorrow's highs under sunny skies, about 74 at half moon bay. 76 here in san francisco. right around the bay shoreline mainly upper 70s to low 80s. up in the north bay, we'll see mid-80s, 85 at santa rosa. 82 at napa. inland east bay mainly in the low 80s and 82 at san jose to 85 at morgan hill. and here is the accuweather seven-day forecast. mainly sunny skies through the weekend. and it's going to be mild to warm in the next couple of days actually with inland highs in the mid-80s on friday and saturday. up to about 80 around the bay shoreline, and upper 60s to low 70s on the coast. on sunday, still pretty mild inland, but you can see a bit of a cooldown taking place on the coast and around the bay shoreline, and the cooler will continue into next week under partly cloudy skies and late next week, next thursday is a slight, slight chance of some showers. >> whoa. >> i'm hoping that will become more than just a slight chance. because we can use some rainfall here. >> got our attention. ♪ ♪ ♪ ♪ ♪ blow a kiss, into the sun ♪ we need someone to lean on ♪ blow a kiss, into the sun ♪ all we need is somebody to lean on ♪ ♪ ♪ there are those who will say thatoo fat.: too skinny. too hard. too soft. too old. too much. too unexpected. too limited. and to them we say too bad. because at kaiser permanente, we believe that everyone deserves the right to thrive. many pg&e employees sadly find themselves being targeted by the power shutoffs. >> one woman had a chose call when someone shot at their truck. >> vandals hurled eggs at a pg&e office in oroville in butte county. liz kreutz has more on the stress, the fear, the anxiety that pg&e workers are facing. >> a picture is worth a thousand words. this viral one of a pg&e worker embracing his newborn baby is one of them. its message speaking for so many. so many family members of pg&e workers who say the backlash to the power outages has made them scared of being argued the. >> my brother works for pg&e. many of our friends do. he is a field worker. and people are cursing at them. you go to the grocery store at work, people are cursing at pg&e. >> some workers even had rocks thrown at them. we met jill in coffey park after her son is rebuilding his home after it burned in the wildfires. jill went on facebook to share her frustration. what did you say in that post? >> just that these guys lost their homes also. their families lost their homes. they're turning off power to themselves, to their family members. >> the public outrage towards the utility company has turned towards some workers. one worker was shot at tuesday while driving his truck in colusa county. other vandals egged the pg&e office in oroville. since then so many families of pg&e workers have posted online pleading for respect. jill and katie who posted this photo just some of them. >> these people are human. they have nothing to do with these power outages. they have nothing to do with these fires. they're just humans. they're workers. they're trying to provide for their family. i get worried about my husband going to work. >> your main message, just don't take it out? >> don't take it out on the workers in the field that are out here busting their butts every day. and before this even happened, they're the ones out there when there is storms or hurricanes or whatever. they're going to other states helping restore power. i mean, these are -- you want these people. these people are helping you. >> in santa rosa, liz kreutz, abc7 news. how you watch it does too. tv just keeps getting better. this is xfinity x1. featuring the emmy award-winning voice remote. streaming services without changing passwords and input. live sports - with real-time stats and scores. access to the most 4k content. and your movies and shows to go. the best tv experience is the best tv value. xfinity x1. simple. easy. awesome. xfinity. the future of awesome. now sports from abc7 news. >> welcome back. there are two undefeated quarterbacks left in the nfl, tom brady and jimmy g. so are the 49ers officially the real deal? we'll be able to answer that question much better after sunday's game against the l.a. rams. through four games, the 49ers have had one of the most potent offenses in the nfl. the key to their attack, the running game. they led the nfl with 200 rushing yards per game and are third with 154 attempts. it will be interesting, though, to see how they look against the rams with a banged up offensive line and pro bowl fullback kyle out for four to six weeks. >> kyle is definitely one of our best players, but it takes all the guys. we've been playing very physical i think in these four games. we can't lose that at all, no matter who has been out there. guys have brought in every play. no matter who has run the ball, that try to get more yards than what's blocked for. it starts with the effort on the whole team. and when you have effort, usually good things happen. >> the versatility, he does things that most fullbacks can't do. he is catching passes out of the backfield, diving for passes, it's little thing like that it will be important for us to get that with other people. >> the sharks are on the opposite end of the spectrum. if they lose tonight, it will officially be the worst start in franchise history. but hey, patrick marleau is back. the sharks' all-time leader in almost every category should help stop the losing streak, right? marleau in the house, his 20th season in teal. dominique with his first career goal. 1-0 chicago early. still in the first. sharks on the power play. wrister, tough angle. the sharks tied at one. now they'll be down 2-1 here back on the power play before it's mr. shark, patrick marleau off the deflection. marleau scores in his first game back. it's 2-2 now in the second. now the golden state warriors were thrust into the national spotlight yesterday when president trump criticized steve kerr for not weighing in on the nba's relionship with china. it occurred shortly after they wrapped up their practice ability. understandably, kerr was a bit busy at time so he didn't hear them. today was kerr's first chance to respond. here is what he had to say. >> going to ride in on a try sick well one of the beanies with the propeller on it, just because he called me a little boy. maybe ride in and see if you guys got the joke. but we didn't think of it early enough. it was really surprising, but mainly just because it was me, you know. and you stop and you think well, this is just every day. this is just another day. so i was the shiny object yesterday. there is another one today. there will be a new one tomorrow and the circus will go on. and in much lighter news, this isn't the nba, but it's as close as you can get. this week the warriors and hooptopia hosted 35 kids from the boys and girls clubs in oakland and san francisco. it's an immersive experience where they run you through an entire basketball career in an hour, including getting drafted, hitting a game winning shot, and even a confetti celebration. would you believe the warriors even hooked up 7-footer zaza pachulia to that contraption? anybody can do it. i think you guys should try it. >> that would be fun. we'd have to sign a waiver. >> i'm sure. >> good to have you here, casey. >> thanks. coming up, it's "grey's anatomy," and then at 9:00, catch "a million little things" with murder" at 10:00. and stay with us for abc7 news at 11:00. >> that will do it for this edition of abc7 news. do look for breaking news and any updates on the pg&e outages any time on the abc7 news app. thanks for joining us. i'm ama daetz. >> i'm dan ashley. casey pratt. we appreciate your time. >> that was funny. you know when you're at ross and your new fall look just keeps getting better? check this out! that's yes for less. score a head-to-toe look you'll love and save 20 to 60 percent off department store prices. at ross. yes for less. and you get first dibs on that brand... ...at that price? that's yes for less. seriously, get the fall brands and styles you love and save 20 to 60% off department store prices. at ross. yes for less. and save 20 to 60% off department store prices. ♪ this is "jeopardy!" today's contestants are... a freelance programmer and musician from seattle, washington... an actor from new york, new york... and our returning champion, a librarian from augusta, maine... whose 3-day cash winnings total... and now here is the host of "jeopardy!"-- alex trebek! [ cheers and applause ] thank you, ladies and gentlemen. thank you, johnny. hello, everyone. before we get into today's game, a bit of clarification about our final on yesterday's program regarding paul simon. although he did not perform in south africa, he did record there, and that was the reason for the boycott by the un. all right, geoff, cara, and jessica, are you ready? pick up those signaling devices, and let's go to work in round one. clues are worth $200 to $1,000 in these categories. starting off with... good place to work. next... jessica, you're the champ. you start. a job in tv for $200. cara. - who is richter? - andy richter. right. $400 in a job in tv, please.