This promoted content is produced by a member of The Drum Network. The Drum Network is a paid-for membership product which allows agencies to share their news, opinion and insights with The Drum's audience. Find out more on The Drum Network homepage. 2020 was a year of incredible disruption. As we were all working from home, we’ve experienced a seismic shift to digital channels across every industry. New consumer behaviors and an extreme sense of urgency helped a lot of brands to finally accelerate their transformation programs. Digitization is not a side project anymore – it’s at the core of every business.