May 2021 (Magazine)
Pension funds and consultancies face multiple challenges in harnessing rapidly developing technology to meet their needs. These include deciding which technologies to adopt, protecting themselves against the growing threat of cyber attacks and meeting the challenges related to COVID-19. Three leading exponents outline their views
“New technology means flexibility and low cost”
Flemming- Tovdal-Schmidt, Chief operating officer, respon- sible for customer service and IT, PensionDanmark, Denmark
What are your priorities in relation to your own technology?
As a member-owned pension fund, PensionDanmark has a constant focus on keeping costs low, so the bulk of member contributions go to their pension savings. Here, first digitalisation and later robotisation have been among the major drivers ensuring that costs remained contained.