Ingram Micro turns up AI play with meldCX Ingram Micro turns up AI play with meldCX The Viana platform is customisable and can be used other forms of user recognition Ingram Micro Australia cloud director, Trent Gomersall. Credit: Ingram Micro Ingram Micro Australia has struck a deal with enterprise artificial intelligence (AI) developer meldCX to bring its Viana vision analytics solution to the channel. Viana aims to help businesses across retail, hospitality, travel, entertainment and healthcare industries to create a better understanding of their audiences and improve their experiences. Without revealing the user’s identity, Viana measures how people work, shop, learn and play in both digital and physical spaces.