BPO Veteran Bolsters Leadership Team to Help Drive Growth in the Region ibex Names Nicola James as Vice President of Operations in Jamaica Nicola James VP of Operations, ibex Jamaica press release graphic KINGSTON, Jamaica, Aug. 16, 2023 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Nicola James has been appointed Vice President, Operations, of ibex in Jamaica. As a highl