Holiday shipping delays hit Bay Area: Here's why your Christmas presents haven't arrived yet
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A driver delivers packages in Winton, N.Y. for UPS, which said it planned 100,000 holiday hires.Lori Van Buren / Albany Times UnionShow MoreShow Less
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An Amazon delivery vehicle travels through Pacifica in December.Jeff Chiu / Associated PressShow MoreShow Less
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Keith Massey, 60, a 38-year U.S. Postal Service employee, works his mail route in Oakland in November.Yalonda M. James / The ChronicleShow MoreShow Less
Jami Smith mailed Christmas presents from San Francisco’s Richmond District to her family in Arizona on Dec. 11. She paid for priority shipping and her package was set to be delivered on the 14th. It didn’t show up.