Harlem-Based Software and Services Company Helps People Leaders Build More Inclusive Employee and Customer Experiences According to a recent McKinsey & Company report, almost half of Black workers are in three industries with a large frontline presence: healthcare, retail and accommodation and food services. In the midst of the food service industry being one of the hardest hit by the global pandemic, Restaurant Associates, a member of Compass Group USA, selected Reframe to help them culturally transform while building a more inclusive employee experience. Restaurant Associates (R/A) CEO Dick Cattani said, " We are not only committed, but will lead our industry using the Reframe People Leaders Platform and their modern workplace change approach to help us culturally transform from the inside, out. We are on a three-year journey that will lead to a more culturally inclusive, equitable and engaged employee experience for all."