UPDATED 4:35 PM ET Jul. 20, 2021 PUBLISHED 2:07 PM ET Jul. 20, 2021 PUBLISHED 2:07 PM EDT Jul. 20, 2021 SHARE Mental health and police responses have been at the forefront of the nation's conversation for months. But a first-of-its-kind group in Broome County may have found the perfect balance to make sure individuals are being served and police are given proper assistance when a crisis unfolds. It’s early on a Tuesday morning, and Sandra Westgate gets an important phone call that could save lives. As team leader for the Broome County’s Mobile Crisis Unit, she has to act quickly. What You Need To Know The Broome County Mobile Crisis Unit responds when police deem scene is safe