Get started with robotic process automation Experts offer their advice on teaching this emerging technology. By Cheryl Meyer Accounting firms are using up-and-coming technologies with the potential to change the business landscape forever. One technology gaining interest is robotic process automation (RPA), a tool that computerizes mundane, repetitive tasks and completes them far faster than humans could do manually. Greg Fritsky, practice director – intelligent automation solutions at EisnerAmper LLP, spends much of his time evaluating clients’ processes and introducing them to emerging technologies, including RPA, which is already used extensively by his firm. In one case, he said, RPA automated a client's process that previously took 160 human hours a month to achieve but now takes minutes to complete.