Love for her job and the community keep her motivated. âIâm very lucky that I have a job and a job that I love,â said Penatzer, assistant manager and office manager for Forest Hills Area EMS in St. Michael. âNo matter where I go, Iâve been in almost every house in our coverage area,â she said. âI do love my job. Not many peopled can say that.â It wasnât always the case. Penatzer said she nearly quit the job not long after she began. âWhen I first started in 1988, we had a vehicle accident on 219 and the lady who was ejected looked identical to my grandmother,â she said. âMy grandmother was the most important person in my life. I almost didnât stay in the job. Eventually, I got over the trauma.â